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The Ritz-Carlton, Haikou

5.0 star property
Luxury hotel with 4 restaurants, near Movie Town Haikou

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Photo gallery for The Ritz-Carlton, Haikou

4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Food court
Front of property – evening/night
Lobby lounge
Outdoor pool
The Ritz-Carlton, Haikou features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar
  • Pool
  • Non-smoking
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free theme park shuttle
  • Health club
  • Outdoor tennis court
  • Steam room
  • 24-hour room service

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
The current price is RM672
RM784 total
includes taxes & fees
13 Mar - 14 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, 2 Double Beds, Balcony, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Presidential Suite, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 220 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 King Bed, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 99 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 4 Bedrooms, Private Pool

Pool

Villa, 4 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
  • 420 sq m
  • Golf view
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Room, 1 King Bed, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Balcony, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Double Beds, Balcony, Golf View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
  • 50 sq m
  • Golf view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Golf View

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Golf View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 100 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 2 Bedrooms, Private Pool

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Family Villa, 2 Bedrooms, Private Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Club Lounge
  • 280 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
No. 39 Yangshan Boulevard, Longhua District, Haikou, Hainan, 570101

What's nearby

  • Movie Town Haikou - 5 min drive - 3.3 km
  • People's Park - 13 min drive - 15.0 km
  • Haikou Volcanic Cluster Global Geopark - 15 min drive - 18.2 km
  • Haikou Arcade Street - 15 min drive - 16.6 km
  • Holiday Beach - 35 min drive - 28.9 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 16 min drive
  • Free theme park shuttle

Restaurants

  • ‪光瑛楼金泉茶都 - ‬4 min drive
  • ‪红树林茶艺馆 - ‬4 min drive
  • ‪冯小刚电影公社漫游咖啡 - ‬6 min drive
  • ‪龙桥茶艺娱乐休闲中心 - ‬7 min drive
  • ‪森源茶坊 - ‬4 min drive

About this property

The Ritz-Carlton, Haikou

The Ritz-Carlton, Haikou features a rooftop terrace and a free kids' club. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Terra, one of 4 restaurants, serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a health club.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 191 rooms
    • Arranged over 20 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 6 AM
    • Express check-in/out available
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Free off-site parking within 3 ft
DONE

Off-site

    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Mini golf
  • Free theme park shuttle

What to do

  • Tennis
  • Pro golf lessons
  • Mini golf
  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (14531 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Golf clubs on-site

Facilities

  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Picnic area
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 100
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Films for purchase

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a steam room. The spa is open daily.

Dining

Terra – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Tin Lung Heen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Flair – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
The Ritz-Carlton – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 282 per person

Children & extra beds

  • Rollaway beds are available for CNY 345.0 per night

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton Haikou Hotel
Ritz-Carlton Haikou
The Ritz carlton Haikou Mission Hills
The Ritz Carlton Haikou
The Ritz-Carlton, Haikou Hotel
The Ritz-Carlton, Haikou Haikou
The Ritz-Carlton, Haikou Hotel Haikou

Frequently asked questions

Does The Ritz-Carlton, Haikou offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Haikou?

Yes, there's an outdoor pool.

Are pets allowed at The Ritz-Carlton, Haikou?

Sorry, pets aren't allowed.

Is parking offered on site at The Ritz-Carlton, Haikou?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Haikou?

Check-in start time: 3 PM; check-in end time: 6 AM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at The Ritz-Carlton, Haikou and nearby?

Have fun with on-site activities such as cycling, and improve your game on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Ritz-Carlton, Haikou also has a steam room, spa services and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Ritz-Carlton, Haikou?

Yes, there are 4 on-site restaurants, featuring Italian cuisine.

Does The Ritz-Carlton, Haikou have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does The Ritz-Carlton, Haikou have any outdoor private spaces?

Yes, every room features a balcony.

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The Ritz-Carlton, Haikou Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful hospitality
Shaun Young, 2-night trip

10/10 Exceptional

Best hotel to stay in Haikou
Though a tad far from town (about 30mins cab ride) the hotel is perfect, be it staff, rooms, breakfast, facilities. Cant find any fault
Angeline, 3-night trip

10/10 Exceptional

kyle, 6-night trip

10/10 Exceptional

Excellent service and facilities. Hotel is near local attractions. Hotel is adjacent to a very big outlet mall.
4-night trip

8/10 Very good

winnie w, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Golf trip
Nice golf trip in this 5 star hotel again
2-night trip

10/10 Exceptional

很棒的飯店
酒店是在一個渡假區裡，旁邊有outlet，吃飯方便。 但是對於沒有要打高爾夫球的人來說 顯得無聊些。
Yumin, 2-night trip

8/10 Very good

Ka Yee Carrie, 2-night trip

8/10 Very good

高爾夫球主題蘇格蘭風，飯店對面即shopping mall，很方便。懶人放鬆與放空的好地方。
LinAnyu, 2-night trip

10/10 Exceptional

Thumbs up for Ritz
Lived up to the Ritz Carlton standard. I requested for a cake for my dad as we were celebrating his birthday during the trip. Instead of just providing a cake in our room, the Ritz Carlton team decorated the room while we were out. Only down side is that the hotel is located far from town. Ideal stay for guests who prefer an accommodation near the golf course, away from town. Impt note: the location indicated on hotel.com's map is inaccurate. Hotel is near Mission Hills Golf Course.
Evelyn, 2-night trip

10/10 Exceptional

1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

4-night trip

10/10 Exceptional

A perfect stay experience, more than expected.
My wife and I had a perfect experience at The Ritz-Carlton Haikou. Especially the service at Flair Restaurant is even more impressive. 近乎完美的住宿體驗,尤其是Flair餐廳的服務人員,更是令人印象深刻.
Yen-Wu, 2-night trip

10/10 Exceptional

Szu chiao, 4-night trip

10/10 Exceptional

服務非常好，是到mission hill 打波的絕好選擇
Zhao Zhuang, 2-night trip

10/10 Exceptional

quiet location away from the hustle and bustle of th city area
H, 2-night trip

10/10 Exceptional

Beautiful Hotel with Professional Staff
Great hotel, excellent facilities and very professional and friendly staff, live up to the Ritz Carlton standard. It’s a wonderful place to chill with family and just enjoy the facilities. The food is good and the breakfast is excellent. Very well equipped gym, and kids room. It’s a bit quiet but for those who want to relax it’s a beautiful hotel. Other than movie world and a small shopping area, the surrounding areas are golf courses and other resorts.
1-night trip

8/10 Very good

床太软，希望可以改善，房間沒有水果，早餐的食物太少选擇，建議可以加些地道的風味的食品，讓客人品嚐，可以讓客人留下海南島好的印象。謝謝！其它的都還好。
Tina, 3-night trip

4/10 Fair

only can stay at hotel...
chui, 1-night trip

10/10 Exceptional

Ritz Carlton Haikou
Beautiful hotel - perfect for business and golf; possibly too far out of center for most travelers
ceri, 3-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

高球手的不錯選擇
客屋安靜舒適，面對觀瀾湖高爾夫一號黑石球場。有來回高球場的免費穿梭巴士服務。晚上睡前去20樓的型格酒吧叹一杯雞尾酒放松下對第二天的成績絕對有幫助的。
Uncle Jimmy, 1-night trip
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

酒店服务还是很好的
开始第一天有些不愉快，但是后面酒店解决了，还为我们升级了服务。和爸爸去欢度圣诞，爸爸很开心。酒店旁边环境好，适合年纪大的人散步。他对行政酒廊安静的环境很满意，对门口吹风笛的外国人也很感兴趣。 Sabrina非常nice，酒店整体高级别一点的员工都很nice，行政酒廊的几个女生和尼泊尔男生也都很nice，可能有一些新员工需要经验吧，也正常的。 海口还是气候温暖宜人，生活悠闲的。如果下次去肯定还会住丽思卡尔顿的，价格也不贵。推荐推荐。
5-night trip