Mackay Enertainment and Convention Centre - 19 min walk
Caneland Central - 19 min walk
Mackay Base Hospital - 3 min drive
Bluewater Lagoon - 3 min drive
Harrup Park - 3 min drive
Getting around
Mackay, QLD (MKY) - 6 min drive
Mackay Station - 5 min drive
Nabilla Station - 18 min drive
Mapalo Station - 25 min drive
Restaurants
The Coffee Club - 2 min drive
KFC - 10 min walk
Hungry Jack's - 20 min walk
Austral Hotel - 19 min walk
Red Rooster - 18 min walk
About this property
Sun Plaza Motel Mackay
Enjoy your visit to Mackay with a stay at Sun Plaza Motel Mackay. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Fellow travellers love the helpful staff and overall value.
Languages
English
At a glance
Hotel size
32 rooms
Arriving/Leaving
Check-in start time: noon; check-in end time: 6:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 8 AM - 6 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered on-site self-parking
On-site carport
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Room service
Travelling with children
Children's pool
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Facilities
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Microwave
Toaster
More
Daily housekeeping
Guidebooks/recommendations
Fees & policies
Refundable deposits
Deposit: AUD 75.00 per stay
A damage deposit of AUD 100 will be collected before check-in
Optional extras
Late check-in between 7:30 PM and 11:30 PM can be arranged for an extra charge of AUD 12
Renovations and closures
The property is closed between 22 June and 4 July.
Policies
This property does not have lifts.
Guests can rest easy knowing that there's window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Sun Plaza Motel Mackay
Sun Plaza Motel
Sun Plaza Mackay
Sun Plaza Motel Mackay Motel
Sun Plaza Motel Mackay West Mackay
Sun Plaza Motel Mackay Motel West Mackay
Frequently asked questions
Is Sun Plaza Motel Mackay currently open?
The property is closed between 22 June and 4 July.
Does Sun Plaza Motel Mackay offer free cancellation for a full refund?
Yes, Sun Plaza Motel Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sun Plaza Motel Mackay?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sun Plaza Motel Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Plaza Motel Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at Sun Plaza Motel Mackay?
Check-in start time: noon; check-in end time: 6:30 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Sun Plaza Motel Mackay and nearby?
Sun Plaza Motel Mackay has an outdoor pool.
What's the area around Sun Plaza Motel Mackay like?
Sun Plaza Motel Mackay is a short 19-minute walk from Mackay Enertainment and Convention Centre and 19 minutes' walk from Caneland Central.
Sun Plaza Motel Mackay Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very good
4 January 2025
Albert
Albert, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Stuart
Stuart, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
They always let me check in early which is great.
Ronald
Ronald, 1-night trip
Verified Lastminute guest review
6/10 Good
25 October 2024
Got a rash from the bed
Adrian
Adrian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 October 2024
Good customer service very friendly
Dale
Dale, 1-night trip
Verified Wotif guest review
10/10 Exceptional
5 October 2024
Deidre
Deidre, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Great location, renovated room
Ronald
Ronald, 7-night trip
Verified Lastminute guest review
8/10 Very good
12 September 2024
lee
lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
It made the perfect week-end.
Allan
Allan, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
3 September 2024
All went well 😊
WAYNE
WAYNE, 1-night trip
Verified Wotif guest review
10/10 Exceptional
1 September 2024
Friendly staff.
Comfortable bef
Simone
Simone, 3-night trip
Verified Wotif guest review
8/10 Very good
25 August 2024
Clean quiet and staff friendly
jackson
jackson, 1-night trip
Verified Wotif guest review
10/10 Exceptional
23 August 2024
Greg
Greg, 2-night trip
Verified Wotif guest review
2/10 Poor
22 August 2024
Scott
Scott, 3-night trip
Verified Wotif guest review
8/10 Very good
21 August 2024
Room was in good order, bed comfy with good pillows. The pool was great too. Very good for the price.
Andrew
Andrew, 2-night family trip
Verified Wotif guest review
6/10 Good
30 July 2024
Showers small , close to shops
Michael
Michael, 6-night trip
Verified Wotif guest review
6/10 Good
30 July 2024
Close to flight path aircraft noise,
Michael
Michael, 6-night trip
Verified Wotif guest review
8/10 Very good
30 July 2024
Parking free and close to room
Michael
Michael, 6-night trip
Verified Wotif guest review
6/10 Good
28 July 2024
Martin
Martin, 2-night trip
Verified Expedia guest review
8/10 Very good
16 July 2024
MELINDA
MELINDA, 1-night trip
Verified Wotif guest review
6/10 Good
12 July 2024
Very small bathroom
Garry
Garry, 5-night trip with friends
Verified Wotif guest review
10/10 Exceptional
7 July 2024
Affordable Accomodation and clean rooms
Ryan
Ryan, 1-night family trip
Verified Expedia guest review
8/10 Very good
5 July 2024
Very good for overnight stay
Denis
Denis, 1-night romance trip
Verified Wotif guest review
6/10 Good
20 June 2024
Location was convenient and staff were friendly.
Lighting in the room was very poor - almost darkness.
End of the day you get what you pay for.
David
David, 4-night trip
Verified Expedia guest review
2/10 Poor
18 June 2024
First night I arrived I had no room even though I had email confirmation. Had to stay elsewhere at 11pm at night.
Very few rooms have smart tvs, and mine had internet dropouts every 5-10 minutes. Room was neat and tidy for a 3 star motel, but the booking system is totally flawed and so I can’t return.