This place is deserted, run down, and outdated. Received room and instructions from answering service. Lady tried to be helpful. Office staff was available next morning after I arrived the night before. Then left minutes after completing my check in. Recreation center with games and pool was locked. No one was available to come and open. Villa was outdated, with older furniture and fixtures. Newer faucets on sinks. Other than signs of not being used in a while, the villa seemed clean, with some repairs on steps leading up to front door. Hot water, A/C, electricity, and TV's worked. Would not recommend, and Hotels.com and other travel assistance sites should not offer this destination because it makes them look bad, and unreliable info source.