The rooms were good and hotel staff was friendly. They spoke English, had laundry service, and underground parking. This is a necessity since the neighbourhood is not good at all. It was the first thing the front desk clerk told us when we got there. It is very sketchy for a few blocks toward city centre but were informed never to walk the other way. We didn't feel safe being out of hotel at night due to this information. If you are an avid walker, we like to walk, then it is about 30 min walk to restaurants and shops and 45 min- hour to reach the port/city centre. I would not recommend this hotel strictly for its location and neighbourhood, however the hotel itself was great.