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Tensui Saryo

3.5 star property
Mountain hotel with bar/lounge, near Hakone Kowakien Yunessun

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tensui Saryo

Lobby
Body treatments, facials, 1 treatment room, massages
Free toiletries, hair dryer, slippers, electronic bidet
Property entrance
Down duvets, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Free parking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Coffee/tea in a common area
  • Front desk safe
  • Vending machine
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Fridge
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Lift
The price is RM694
RM782 total
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air-bath, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Non Smoking

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Roten buro, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking

Ryokan dining

[Main Building] Double Room (with Roten buro), Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Down duvets, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

Ryokan dining

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View), Non Smoking

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Down duvets, minibar, in-room safe, individually decorated

Hotel Indigo Hakone Gora, an IHG Hotel

Free parking
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (632)
The price is RM1,102
RM1,370 total
includes taxes & fees
10 Jan - 11 January 2025
Hotel Indigo Hakone Gora, an IHG Hotel
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About the area

Map
1320-276 Gora , Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 14 min walk
  • Hakone Kowakien Yunessun - 4 min drive
  • Ōwakudani - 5 min drive
  • Pola Museum of Art - 6 min drive

Getting around

  • Tokyo (HND-Haneda) - 102 min drive
  • Tokyo (NRT-Narita Intl.) - 159 min drive
  • Hakone Gora Station - 1 min walk
  • Hakone Ohiradai Station - 7 min drive
  • Hakone Miyanoshita Station - 29 min walk
  • Kowakidani Station - 23 min walk

Restaurants

  • ‪COFFEE CAMP - ‬1 min walk
  • ‪みょうじん - ‬19 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬11 min walk

About this property

Tensui Saryo

At Tensui Saryo, you'll be within a 15-minute drive of Lake Ashi and Hakone Kowakien Yunessun. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in massages, facials or body treatments. Also, Hakone Shrine and Fuji-Hakone-Izu National Park are within a short drive.

Languages

English, Japanese

At a glance

Hotel size

  • 34 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 6:00 PM
  • Early check-in subject to availability
  • Minimum check-in age – 20
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
  • Meals are available by reservation only and cannot be requested after check-in.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Services

  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Massage/treatment rooms

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Additional fee: JPY 150 per person, per night
The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Japanese breakfast is offered for an extra charge of approximately JPY 3300 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

Does Tensui Saryo offer free cancellation for a full refund?
Yes, Tensui Saryo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tensui Saryo?
Sorry, pets aren't allowed.
Is parking offered on site at Tensui Saryo?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Tensui Saryo?
Check-in start time: 3 PM; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What's the area around Tensui Saryo like?
Tensui Saryo is a short 1-minute walk from Hakone Gora Station and 6 minutes' walk from Hakone Gora Park.

Tensui Saryo Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful experience
Maria, 2-night trip
Verified Expedia guest review

8/10 Very good

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Grendel, 1-night trip
Verified Expedia guest review

8/10 Very good

Bryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Xiaoyan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janet, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Avi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very relaxing stay
We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Tyler, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Janice, 2-night trip
Verified Expedia guest review

4/10 Fair

Verified Expedia guest review

2/10 Poor

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
Verified Expedia guest review

6/10 Good

Location
Easy to access from the train station and convenient. They provided only one key.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended, I love the welcome service at the Bar, the breakfast, the room and the service.. location is very convinient.. but I suggest you better drop by the convinient store near the station if you need some extra stuff before you proceed to the hotel..because there is non close to the hotel. Overall all … GREAT HOTEL
Elenita, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were all very kind and hospitable.
Noriko, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice
Nice hotel to relax.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was really friendly. I arrived to the hotel early and they held my bag for me until I came back. I had no idea what I was going to do but they gave me some great recommendations of things to do in the area and when I came back my bag was in my room. I really enjoyed the welcome drink and cake at the bar with a foot bath. The hot spring bath and foot bath in my room were also great! (Select rooms only) I’ll definitely go there again.
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing!
We were welcomed with very friendly staff. The hotel was inviting and very pretty! We loved the fact that they had yukatas available we could pick out to use to wear around the hotel. My favorite thing about the hotel was the foot spa bar! Amazing!
Samantha, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful mix of traditional Japanese aesthetic and hotel comfort. Great value.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

2/10 Poor

The bed is full of female hair seems didn’t change liner and bedding cover , complaint with staff and they just tell us won’t be like this for next visit , for out 2 night booking , we left after few hours of check in as such cleanliness and staff response as this is second visit and we have so many travel all the year , this is kind of worst case ever had
H, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved everything about my stay from the check in process (welcome drinks, footbar bath, and snacks!) to the outdoor / rock bath reservation ease, friendliness of staff, and room cleanliness - I don't think I've ever had a more luxurious stay anywhere else. Also, the general area is just beautiful and quaint.
2-night romance trip
Verified Expedia guest review