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The Residence Bintan

5.0 star property
Beachfront hotel in Bintan with spa, outdoor pool

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Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast served
Premium bedding, minibar, in-room safe, desk
BBQ/picnic Area
The Residence Bintan, a luxury family-friendly hotel by the ocean, offers an unforgettable getaway. With two on-site restaurants serving delicious meals and kids' favorites, indulge in a rejuvenating spa treatment or unwind at the private beach with kayaking and snorkeling activities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Airport transfer
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is RM617
RM746 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Sofa bed - single
Blackout curtains
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Sofa bed - single
Blackout curtains
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Sofa bed
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Sofa bed
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Day bed
Separate bedroom
Sofa bed - single
Blackout curtains
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Sofa bed
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
Blackout curtains
Sofa bed
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, 16 reviews
The price is RM350
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includes taxes & fees
13 Aug - 14 Aug
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About the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Trikora Beach - 34 min drive - 29.3 km
  • Santa Maria Cave - 39 min drive - 31.9 km
  • Tanjung Pinang Ferry Terminal - 42 min drive - 37.1 km
  • Snake River Temple - 43 min drive - 37.1 km
  • Chinese Temple - 51 min drive - 44.8 km

Getting around

  • Changi Airport (SIN) - 54.4 miles/87.6 km
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Dapur Mimi - ‬17 min drive
  • ‪Restoran Seafood Batu Licin - ‬20 min drive
  • ‪Kedai Kopi Wani - ‬14 min drive
  • ‪Otak-Otak Teluk Bakau - ‬14 min drive

About this property

The Residence Bintan

The Residence Bintan offers a private beach and gives you access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
    • Free ferry terminal shuttle*
DONE

Off-site

    • Area shuttle within 25 kilometres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on-site
  • Bodyboard on-site

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Boat tours
  • Paddle boating
  • Snorkelling
  • Bodyboard on-site
  • Paddleboard on-site
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site
  • Paddleboard on-site

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?

Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Residence Bintan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at The Residence Bintan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Residence Bintan?

Yes, there's free self parking.

Is an airport shuttle service offered by The Residence Bintan?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at The Residence Bintan?

Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is noon.

What is there to do at The Residence Bintan and nearby?

Have fun with on-site activities such as kayaking, archery and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Residence Bintan?

Yes, there are 2 on-site restaurants.

Does The Residence Bintan have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does The Residence Bintan have any outdoor private spaces?

Yes, every room features a balcony.

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The Residence Bintan Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Restaurant
Biking
Children
Family friendly
Beach
Villa
Room
Trip

What guests liked

  • Breakfast was consistently described as great, delicious, and sumptuous with a wealth of options. (6 reviews)
  • The pool and pool bar were great, and some rooms even had a private pool. (3 reviews)
  • The restaurant food options were perfect and the in-villa dining was also excellent. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great resort
Sandeep, 3-night trip

10/10 Excellent

Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Sangita, 2-night trip

10/10 Excellent

Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Philip Wei Yuen, 3-night trip

8/10 Good

The food can be imprive
Devendra, 2-night trip

10/10 Excellent

friendly kindly staff
y, 1-night trip

8/10 Good

Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Karen, 3-night trip

10/10 Excellent

Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
John, 2-night trip

10/10 Excellent

Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Janice, 2-night trip

10/10 Excellent

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
KWOK, 2-night trip

10/10 Excellent

Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
Tuck, 2-night trip

10/10 Excellent

Love it!
Abhishek, 2-night trip

10/10 Excellent

Wonderful resort

Wonderful resort
J, 2-night trip

10/10 Excellent

The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Shriram, 3-night trip

10/10 Excellent

It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Jorry, 3-night trip

10/10 Excellent

Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Janne, 5-night trip

10/10 Excellent

Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Kamsin Joanne, 5-night trip

8/10 Good

Lovely hotel and services, staff are amazing but need more food variety
Tasneem Zohura, 3-night trip

10/10 Excellent

The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Huey Yenn, 2-night trip

10/10 Excellent

Great place for family stay

Great location for family with wonderful and helpful staff :) thank you for a great stay!
Chenyang, 3-night trip

10/10 Excellent

Very spacious room and staff were very friendly and helpful.
1-night trip

10/10 Excellent

Unbelievably gorgeous place with wonderful staff and beautiful amenities. Highly recommend.
Margaret, 2-night trip

10/10 Excellent

Friendly staff, a good place to spend a few days to relax.
Man Ki, 2-night trip

10/10 Excellent

Tucked away sanctuary with a cozy environment and good service. Recommend this if you’d like to focus on exploring the resort, as the main attractions in Bintan are quite a distance away.
Ziyi, 2-night trip

8/10 Good

Love the room with the pool. Comfortable and clean. Walked the beach everyday. Enjoyed doing nothing(there were water activities but didin't try this time) Will visit again and planning to stay longer.
Mamiko, 5-night trip

10/10 Excellent

Great team members and outstanding services.
Vijayan, 2-night trip