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Alilo by Muuk

3.0 star property
Hotel with outdoor pool, near Artisan Market of Tepoztlán

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alilo by Muuk

Outdoor pool
View from property
Poolside bar
Lobby sitting area
In-room safe, blackout drapes, bed sheets
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Electric vehicle charging point
  • Spa
  • Pet friendly
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Pool bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Terrace
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is $162
includes taxes & fees
$135 per night
Jan 3 - Jan 4, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 2 Queen Beds, Non Smoking

Family Room, 2 Queen Beds, Non Smoking | In-room safe, blackout drapes, bed sheets

Family Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 5
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, bed sheets

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, blackout drapes, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Coffee/tea maker
In-room safe
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Km 15, Carr Cuernavaca-Tepoztlán, Tepoztlán, MOR, 62300

What's nearby

  • Casa Chavela - 9 min walk - 0.8 km
  • El Suspiro Tepoztlan - 16 min walk - 1.4 km
  • Artisan Market of Tepoztlán - 4 min drive - 3.4 km
  • Bajo La Montaña - 6 min drive - 4.4 km
  • Tepozteco Pyramid - 6 min drive - 4.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 88 min drive

Restaurants

  • ‪Tacos Luna - Tepoztlan - ‬4 min drive
  • ‪Antojitos Mágicos - ‬4 min drive
  • ‪El Corazon de Mexico - ‬4 min drive
  • ‪Los Colorines - ‬3 min drive
  • ‪Margarita Concept Garden - ‬5 min drive

About this property

Alilo by Muuk

Enjoy your visit to Tepoztlán with a stay at Alilo by Muuk. Guests indulge in spa services, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a fitness center are other highlights.

Languages

English, Spanish

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open Monday - Thursday (8:00 AM - 8:00 PM) and Friday - Saturday (8:00 AM - 10:00 PM)
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 8:30 AM–noon on weekdays and 8:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Private picnics
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting rooms

Services

  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • 100% renewable energy
  • Double-glazed windows
  • Comprehensive recycling policy
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 300 for children

Children & extra beds

  • Rollaway beds are available for MXN 1261.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 750 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Long-term renters welcome.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Meliar Hotel Boutique Tepoztlan
Meliar Boutique Tepoztlan
Meliar Boutique
Alilo by Muuk Hotel
Casa de los Artistas
Meliar Hotel Boutique
Alilo by Muuk Tepoztlán
Alilo by Muuk Hotel Tepoztlán

Frequently asked questions

Does Alilo by Muuk offer free cancellation for a full refund?
Yes, Alilo by Muuk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alilo by Muuk?
Yes, there's an outdoor pool. Guests have pool access from 8:30 AM to 7:00 PM.
Are pets allowed at Alilo by Muuk?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 750 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Alilo by Muuk?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Alilo by Muuk?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon.
What is there to do at Alilo by Muuk and nearby?
Alilo by Muuk has an outdoor pool, a fitness center, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Alilo by Muuk?
Yes, there's an onsite restaurant that offers Mexican cuisine.
What's the area around Alilo by Muuk like?
Alilo by Muuk is a short 16-minute walk from El Suspiro Tepoztlan and 9 minutes' walk from Casa Chavela.

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay was great, but I have to upgrade my room. The room the hotel gave me first was tiny and with a tiny window. When I booked in Hotels.com, the hotels was described as “superior” which it didn’t have anything to be superior. The staff told me that was the lowest price room, and if I wanted better I have to pay, which I did. It was disappointing that the advertising was not accurate!
Rosa, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The WiFi in the rooms is fatal, you have to move to lobby area to get a good internet connection
Daniel, 1-night family trip
Verified Expedia guest review

6/10 Good

Ok but has the potential to be much better.
Juan José, 2-night trip
Verified Expedia guest review

8/10 Very Good

No muy amable la de la recepción. El cuarto básico pero suficiente. Me quedé ahí por una boda.
Cesar Augusto, 1-night trip
Verified Expedia guest review

8/10 Very Good

Marisela, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Family Tepoztlan
Emma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Maria, 2-night trip
Verified Expedia guest review

6/10 Good

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Enrique, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Property was very nice overall, the ONLY thing I didn’t like was then fact that they didn’t offer any options to eat. As well as the fact that the pool are is more esoteric than to use.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Barbara, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

I’m general the property was really good, personnel and the place makes me feel comfortable. I just want to notice about the entrance and surroundings that it was a little difficult and it was in bad conditions
Omar, 2-night romance trip
Verified Expedia guest review

6/10 Good

Mauricio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Un lugar muy cómodo y tranquilo.
Un lugar muy cómodo para descansar unos días en Tepoz. Ambiente muy familiar. El servicio del personal fue increíble, nos atendieron en todo momento, inclusive fuera de horarios. Es un lugar muy tranquilo y espacioso. Perfecto para descansar con la familia. Como sugerencia, os colchones de las camas podrían mejorar. Todo lo demás muy agradable.
David R, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El servicio de todo el personal es excelente, la entrada si está un poco complicada, el maps / waze no marca correctamente el acceso, pero ya las instalaciones valen la pena.
Karina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Muy bonito lugar
Desde que llegamos un trato Exelente
Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena experiencia
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gran lugar
Todo en general excelente, el estar un poco retirado del centro hace del lugar más apacible, que era lo que buscábamos con mi familia...
OSVALDO DAVID, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El personal es muy atento y amable. El lugar es hermoso y limpio. Las habitaciones son cómodas.
Maria Teresa, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente lugar
El hotel, está muy bonito. Las instalaciones son excelentes. La cama está muy cómoda y el cuarto muy amplio. La atención fue excelente. El único detalle fue que la alberca estaba un poco sucia, había muchas abejas muertas y hojas en la alberca.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Baño demasiado pequeño sin espacios para acomodar cosas, poca presión de agua, horario de restaurant muy limitado
JOSE SALVADOR, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Creo que les falta ser más precisos en su ubicación ya que la liga que me enviaron me mando a la parte trasera del Hotel, su letrero debe ser luminoso en la noche ya que si no está uno atento en la avenida se pasa, el letrero no se ve.
EDUARDO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

mejorar señalamientos de acceso
Nos costó trabajo llegar al hotel, ya que nosotros hicimos la reserva en "Casa de los artistas" y el hotel acababa de cambiar el nombre a "Alilo"
JORGE LUIS, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Guillermo, 1-night trip
Verified Expedia guest review