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Dockside Apartments at Excel

3.5 star property
Aparthotel convenient to ExCeL Exhibition Centre

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Photo gallery for Dockside Apartments at Excel

Dining
Fridge, microwave, stovetop, coffee/tea maker
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Exterior
Experience the urban charm of Dockside Apartments at Excel, where you can connect to free in-room WiFi and unwind with dry cleaning/laundry services. Enjoy a snack from the bar/deli or take advantage of concierge services. Previous guests praise its convenient location near O2 Arena.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Laundry facilities
  • Non-smoking
  • Refrigerator
  • Kitchen
  • Free WiFi

Main amenities (9)

  • 63 smoke-free apartments
  • Weekly housekeeping
  • Breakfast available
  • Self parking
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Limited hour front desk

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Washer/dryer
  • Coffee/tea maker
  • Blackout curtains
  • Lift

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio

In-room safe, desk, blackout curtains, iron/ironing board

Studio

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Private bathroom
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Separate bedroom
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, River View

Flat-screen TV

Apartment, 1 Bedroom, River View

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout curtains
Private bathroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Apartment, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Apartment, Multiple Beds

Highlights

Separate dining area
Separate sitting area
Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Double Sofa Bed

View all photos for Studio, River View

Flat-screen TV

Studio, River View

Highlights

Heating
Kitchen
Fridge
Flat-screen TV
Washer/dryer
Separate bedroom
Blackout curtains
Private bathroom
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is RM540
RM648 total
includes taxes & fees
31 Aug - 1 Sept
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About the area

Map
1014B Dockside Road, London, England, E16 2FQ

What's nearby

  • ExCeL Exhibition Centre - 6 min walk - 0.5 km
  • IFS Cloud Royal Docks Station - 3 min drive - 1.6 km
  • O2 Arena - 6 min drive - 3.3 km
  • London Stadium - 10 min drive - 6.1 km
  • Westfield Stratford City - 10 min drive - 6.1 km

Getting around

  • London (LCY-London City) - 3 min drive
  • London (STN-Stansted) - 45 min drive
  • London (SEN-Southend) - 53 min drive
  • London (LTN-Luton) - 67 min drive
  • Gatwick Airport (LGW) - 72 min drive
  • Heathrow Airport (LHR) - 81 min drive
  • West Ham Station - 7 min drive
  • Barking Station - 8 min drive
  • Ilford Station - 8 min drive
  • Royal Albert Station - 4 min walk
  • Prince Regent Station - 9 min walk
  • Beckton Park DLR Station - 13 min walk

Restaurants

  • ‪Subway - ‬14 min walk
  • ‪Caffè Nero - ‬16 min walk
  • ‪E16 Café - ‬12 min walk
  • ‪Pret A Manger - ‬16 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬4 min walk

About this property

Dockside Apartments at Excel

Dockside Apartments at Excel puts you within a 10-minute drive of ExCeL Exhibition Centre and ABBA Arena. Apartments feature bonuses such as kitchens and washers/dryers, along with flat-screen TVs and free WiFi. Public transportation is only a short walk: Royal Albert Station is 4 minutes and Prince Regent Station is 9 minutes.

Languages

Arabic, English, Portuguese, Spanish

More about this property

VISIBILITY

At a glance

Property size

    • 63 apartments

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (GBP 15 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (GBP 15 per night)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle

Dining

  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: GBP 15 for adults and GBP 15 for children
  • Snack bar/deli

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Roll-in shower
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Blackout curtains
  • Front desk (limited hours)

Location highlights

  • In the business district

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 63 rooms
MONETIZATION_ON

Fees & policies

Refundable deposits

  • A damage deposit of GBP 150.00 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 15 for children

Parking

  • Self-parking costs GBP 15 per night

Policies

Host has indicated that there is a carbon monoxide detector on the property.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.

Also known as

Dockside Apartments at Excel London
Dockside Apartments at Excel Aparthotel
Dockside Apartments at Excel Aparthotel London
HELP_OUTLINE

Frequently asked questions

Does Dockside Apartments at Excel offer free cancellation for a full refund?

Yes, Dockside Apartments at Excel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Dockside Apartments at Excel?

Sorry, pets aren't allowed.

Is parking offered on site at Dockside Apartments at Excel?

Yes. Self-parking costs GBP 15 per night.

What are the check-in and check-out times at Dockside Apartments at Excel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Dockside Apartments at Excel and nearby?

Recommended spots to visit include ExCeL Exhibition Centre (10-min walk) and IFS Cloud Royal Docks Station (1.2 mi), along with Thames River (2.2 mi) and O2 Arena (2.5 mi).

Does Dockside Apartments at Excel have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a coffee maker, a fridge and a microwave.

What's the area around Dockside Apartments at Excel like?

Dockside Apartments at Excel is a short 4-minute walk from Royal Albert Station and 10 minutes' walk from ExCeL Exhibition Centre.

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Dockside Apartments at Excel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

This apartment had it all you wish for. Microwave, Nespresso, dishwasher and much more. Reception 24/7 available. We were lucky to meet Fahrat and Daniella. Super friendly and gave us advice. Also got a snack-pack from them which was sweet. Location pretty cool as it's close to London City airport. With DRL you're in downtown London within 20 minutes. Absolutely would recommend this apartment to all who would like to visit London.
4-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

Amazing Apartment but poorly managed

These apartments look amazing! Super stylish and with great views of the river. However, I don’t think I got the customer care I would have, if I stayed in a hotel. The man on the receptions was welcoming, but I was shocked when he asked for £100 deposit, so please take note. Thankfully I had cash on me, as I hate paying deposits with card, as it takes ages to get the money back! On the table in the apartment there was a huge list of items and the cost of them if you damaged them and the prices were ridiculous! It was very worrying! Literally EVERYTHING was listed! The room was also VERY hot! It was a spring day, and it was way too warm. I couldn’t work the AC so I went downstairs to the reception and there was a lady on now and she told me how to work it. While I was there I also realised I hadn’t been given a receipt for my £100 deposit and was a little worried. I asked the lady for one and she asked how much did I pay? Which was a little concerning, surely everyone pays the same? Or do they charge what they like at the time? The AC still didn’t work, so I gave up in the end and just had to cope with the heat! I mentioned this at check out to a different member of staff and they said they only switch it on in summer! The room also wasn’t as clean as it first appeared either with dirty handprints on the doors and crumbs on the sofa, which was a shame. A great looking apartment, but in my opinion not managed professionally.
Lorraine, 1-night trip

10/10 Exceptional

brian, 4-night trip

10/10 Exceptional

Gary, 4-night trip

8/10 Very good

Goood stay
Victoria, 1-night trip

10/10 Exceptional

Rochelle, 1-night trip

6/10 Good

2-night trip

10/10 Exceptional

Excellent experience overall

We stay a family of 3 for 4 nights beginning of Jan 2020. Having read mixed feedbacks when looking at closest transportation I got worried. But in the end, apart from not having always 100% clear answers to my questions to the employees, our stay there was excellent. We had a brand new small flat. Everything working perfectly. I was worried of 1 tea spoon missing from start and the listing of prices to pay for damaged items and the deposit given during checking ^^We never know what could happen. In the end, all was straightly managed at check out. No issue what so ever. I wish to have used a bit more the kitchen which was the goal with family and baby girl of 2.5 yo. But we ate more often outside even in evenings. But the flat was great, shower great. Only small remark is about cleaning and we read this beforehand, so no real surprise, but during 5 days stay, cleaning was done once. Also, DLR tracks are almost touching the building ^^and accross the Thames from the flats was the London city airport. We thought we could have noise issue, but being winter we never really had windows open during night and we were not disturbed by noise, thus good windows isolation. All in all, we were really satisfied. We'll come back and hope to get exactly the same room number ^^ Thanks for our good stay. Denis
Denis, 4-night trip

10/10 Exceptional

OLUWATOSIN, 1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Anais, 2-night trip

8/10 Very good

lovely place!

Had a short stay but nevertheless was welcomed by the staff and felt cared for. Tahmim was a great help! Hoping to stay another time!
Rosemarie, 1-night trip

10/10 Exceptional

Amazing stay!

Stay was very nice, staff were friendly! Overall i recommend others to stay at this apartment.
1-night trip

8/10 Very good

Angela, 4-night trip

4/10 Fair

Poor Experience.

Negatives: 1) The heating failed the second night we were there. While we were provided with heaters after we asked, the staff were not pro active, and the heating system had still not been fixed 5 days later when we left. 2) The shower head started leaking and completely soaked the bathroom. The problem was reported, but still not fixed by the time we left. 3) The kitchen is described as 'well equipped'. It is not. There was no knife, and only one tiny pot to cook with. 4) The second blanket in the room was dirty, and had a large lipstick stain on it, which was very unhygienic. Positives: 1) Good location, close to DLR station.
Sudip, 6-night trip

10/10 Exceptional

ABDULLAH, 1-night trip

8/10 Very good

Docklands stay

Overall the room was nice and clean however the receptionist informed me that my room is 706, she even wrote it down on the card, as the lifts wasn’t working I had to climb all them steps even though i had a back knee. Once I was on the 7th floor, the key card was not working, so I had to go down those steps again to the receptionist and found out that the room was actually 703 instead. This was quite frustrating as the lifts wasn’t working and I had to climb all them steps, knowing I had a really bad knee.
1-night trip

10/10 Exceptional

1-night trip

8/10 Very good

1-night trip

8/10 Very good

Neal, 1-night trip

8/10 Very good

Lovely virtually new apartment let down by staff.

These apartments are either very recently refurbished or virtually brand-new as everything within a apartment and the decor was pristine A couple of things left the whole experience down one was the check in the security chap said initially they had no record of us on his list and we were made to sit in a separate waiting room waiting to check-in this required me to re-check my booking to see if I had made a mistake where in fact I had not mistake was on behalf of the apartments not mine. When we were shown through to the very small reception desk the lady behind did not even look up to say good afternoon prompting me to announce our presents by saying good afternoon. Eventually we did check in and the next problem was one of the tulips was out of service which led to quite a long delay getting to our room which was on the top floor and when we checked out likewise. However the apartment was lovely ideally situated for the DL are trains and London city airport. If these two issues can be addressed the whole experience would’ve been five stars.
Deborah, 2-night trip

2/10 Poor

3-night trip

10/10 Exceptional

Jie, 1-night trip