Lake Erie Nature & Science Center - 4 min drive - 3.3 km
Huntington Beach - 9 min drive - 4.2 km
Westfield Great Northern Mall - 11 min drive - 9.7 km
Rocky River - 12 min drive - 10.9 km
Getting around
Cleveland, OH (BKL-Burke Lakefront) - 24 min drive
Cleveland Hopkins International Airport (CLE) - 25 min drive
Cleveland, OH (CGF-Cuyahoga County) - 38 min drive
Elyria Station - 18 min drive
Cleveland Station - 21 min drive
Restaurants
Crocker Park - 2 min drive
McDonald's - 17 min walk
The Cheesecake Factory - 19 min walk
Starbucks - 2 min drive
Condado Tacos - 3 min drive
About this property
Sonesta ES Suites Cleveland Westlake
Sonesta ES Suites Cleveland Westlake puts you a short five-minute drive from Lake Erie. Guests can take a dip in the seasonal outdoor pool, or visit the 24-hour fitness centre for a workout. A snack bar/deli and a terrace are offered, and in-room conveniences at this Colonial hotel include sofa beds and fridges. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
104 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 14 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-lead area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Snack bar/deli
What to do
Hiking/biking trails nearby
Horse riding nearby
Skiing nearby
Snorkelling nearby
Working away
Meeting room
Co-working spaces
Conference space (500 square feet)
Services
Front desk (limited hours)
Tour/ticket assistance
Laundry facilities
Luggage storage
Pool loungers
Pool umbrellas
Facilities
14 buildings/towers
Built in 1988
Garden
Picnic area
Terrace
24-hour fitness centre
Seasonal outdoor pool
Banquet hall
Firepit
Outdoor furniture
Colonial architecture
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Low-height desk
Low-height bed
Grab bar near toilet
Bathroom emergency pull cord
Accessible bath
Lever door handles
Wheelchair-width doorways
Upper floors accessible by stairs only
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Double sofa bed
Pillow-top mattress
Free cot/infant bed
Bed sheets provided
Freshen up
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
Free local calls
Food and drink
Fridge
Microwave
Kitchen
Cookware, dishes and utensils
More
Weekly housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Refundable deposits
Deposit: USD 250 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 75.00 per stay
Pets are allowed for an extra charge of USD 75 per pet, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 30 to August 15
Policies
Long-term renters welcome.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Hotel
Sonesta ES Suites Cleveland Westlake
Sonesta ES Suites Cleveland
Residence Inn Cleveland Westlake
Sonesta ES Suites Cleveland Westlake Ohio
Sonesta ES Suites Cleveland Westlake Ohio
Residence Inn By Marriott Cleveland Westlake Hotel Westlake
Residence Inn Cleveland Westlake
Sonesta ES Suites Cleveland W
Sonesta ES Suites Cleveland Westlake Hotel
Sonesta ES Suites Cleveland Westlake Westlake
Sonesta ES Suites Cleveland Westlake Hotel Westlake
Frequently asked questions
Does Sonesta ES Suites Cleveland Westlake offer free cancellation for a full refund?
Yes, Sonesta ES Suites Cleveland Westlake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites Cleveland Westlake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sonesta ES Suites Cleveland Westlake?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 75 per pet, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Sonesta ES Suites Cleveland Westlake?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta ES Suites Cleveland Westlake?
Check-in start time: 4 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out is available.
What is there to do at Sonesta ES Suites Cleveland Westlake and nearby?
During the winter, enjoy nearby recreation such as skiing and return when the snow melts for hiking and horse riding. Enjoy amenities such as a seasonal outdoor pool, a 24-hour fitness centre and a picnic area. Sonesta ES Suites Cleveland Westlake also has a garden.
Does Sonesta ES Suites Cleveland Westlake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
What's the area around Sonesta ES Suites Cleveland Westlake like?
Sonesta ES Suites Cleveland Westlake is located a short 17-minute walk from Crocker Park.
Sonesta ES Suites Cleveland Westlake Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.0/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
4/10 Fair
18 November 2024
Yvonne
Yvonne, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
RACHEL
RACHEL, 1-night trip
Verified Hotels.com guest review
4/10 Fair
26 October 2024
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
8/10 Very good
29 September 2024
Nathanael
Nathanael, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
11 September 2024
Erik
Erik, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Lauren
Lauren, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 August 2024
Antoinette
Antoinette, 7-night family trip
Verified Hotels.com guest review
6/10 Good
21 August 2024
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Doug
Doug, 28-night trip with friends
Verified Hotels.com guest review
4/10 Fair
20 August 2024
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
20 August 2024
Room
This place is nothing like it use to be...hardly no dishes and truly not clean...missing towels...and bugs..
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
5 August 2024
TANNER
TANNER, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 August 2024
marianne
marianne, 5-night family trip
Verified Hotels.com guest review
4/10 Fair
4 August 2024
Meh…
Not enough bedding. Lobby limited availability. Coffee rarely available
Matthew
Matthew, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2024
john
john, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 July 2024
Large Rooms at a great price
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Kari
Kari, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 July 2024
Lisa
Lisa, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 July 2024
Tallon
Tallon, 4-night trip
Verified Expedia guest review
2/10 Poor
18 July 2024
We booked this Suite 3 weeks in advance when we arrived from California we were told we could not check in until 4 PM, we came back at 4 PM and there was a big sign taped to the door saying due to a discrepancy. The lobby is shut down and please call this number… called the number for two hours straight there was no answer whatsoever This is one of the most unprofessional establishments I’ve ever dealt with in my life
KELLEEN
KELLEEN, 4-night family trip
Verified Expedia guest review
4/10 Fair
16 July 2024
I expected more
We had to switch rooms because the first the toilet was clogged and the key card would not work. After changing rooms still had issues with the key card not working much of the time. We had to ask for more towels-not enough for people booked. There was no housekeeping service. Had to take out the trash and make beds ourselves. When more towels needed had to take back the dirty ones to get clean. We needed the sofa bed but had to call for linen and make it ourselves. Had to ask for another pillow. All pillows were extremely flat.
Verified traveller
5-night family trip
Verified Hotels.com guest review
2/10 Poor
14 July 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
6/10 Good
12 July 2024
Joe
Joe, 4-night trip
Verified Expedia guest review
8/10 Very good
12 July 2024
Nice Stay
We spent two nights while our own home was under repair, and while not the highest quality place, it was an affordable and comfortable stay. We liked being able to use the kitchen and the outdoor space (pretty little walkways, basketball court). The fireplace didn’t work, but in May we didn’t care. The pool was just being filled for the season. Great location near Crocker Park!
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
11 July 2024
Honest Reviews Only
The exterior had some issues, like rotting looking stairs etc so i was glad we were on the first floor. When i entered the room, the first thing we noticed was all of the pillows and cushions for the sofa and chairs were all over the floor and all of the cabinets and drawers and closet doors etc were all wide open/pulled out drawers. It was really weird. I called the front office but there was no answer-even though I had just left the counter. The room itself is like the pictures just more used and not kept up that nicely. Even the dispensers in the bathroom with shampoo and body wash etc were empty. The King bed only had two horrible pillows..called up to ask for more which you have to drive to get, but they were "out" so we could only get one. They made sure to make you sign a form stating that there were no refunds before issuing a key etc. Under certain circumstances, I might stay there again but for sure my expectations were too high for this place. We stayed 3 nights.
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
6/10 Good
7 July 2024
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.