2/10 Lemah
1 Ogo 2025
I booked a suite with two separate areas — one with a private room featuring a king bed, and a living room area with a sofa that could accommodate two people. My reservation was for 2 adults and 2 children. However, upon arrival, the suite I was given did not have the promised sofa in the living room — only two chairs.
I went down to the front desk to report the issue, and they moved us to a different room, but it only had two small beds pushed together. They told me my original suite was no longer available.
Unfortunately, this did not meet the needs of my family, and I had to cancel the reservation. Very disappointing experience.
Andres
Andres, perjalanan 1 malam bersama keluarga
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