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Quality Inn West Springfield

2.5 star property
Hotel with restaurant, near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Check-in/check-out kiosk
Free daily buffet breakfast
Desk, blackout curtains, soundproofing, iron/ironing board
Seasonal outdoor pool
Exterior
Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Non-smoking
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Fitness centre
  • Seasonal outdoor pool
  • 24-hour business centre
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is RM343
RM392 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(51 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(72 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Comfort Inn & Suites West Springfield

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
7.6 out of 10, Good, 854 reviews
The price is RM452
RM517 total
includes taxes & fees
24 Aug - 25 Aug
Comfort Inn & Suites West Springfield
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About the area

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 10 min walk - 0.9 km
  • Big E - 3 min drive - 2.8 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 29 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 33 min drive
  • Springfield Union Station - 13 min drive
  • Holyoke Station - 17 min drive
  • Northampton Station - 18 min drive

Restaurants

  • ‪Wood-N-Tap - ‬11 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Rumbleseat - ‬5 min drive
  • ‪Starbucks - ‬5 min walk
  • ‪Chili's Grill & Bar - ‬7 min walk

About this property

Quality Inn West Springfield

At Quality Inn West Springfield, you'll be within a 10-minute drive of Big E and Eastern States Exposition. Guests can visit the fitness centre for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

More about this property

VISIBILITY

At a glance

Hotel size

    • 114 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible van parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Dining

Tokyo Asian Cuisine Resta – This restaurant specialises in Asian cuisine. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID – C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield
HELP_OUTLINE

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an on-site casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities such as a seasonal outdoor pool and a fitness centre.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 14-minute walk from Olympia Ice Center and 12 minutes' walk from Q Pin 2's. Travellers say that this hotel is in a good location.

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Desk

Reviews

10/10 Excellent

My daughter and the kids said it was perfect for their overnight stay after visiting Six Flags.
Irene, 1-night trip

10/10 Excellent

Clean and spacious rooms Very friendly staff
James, 2-night trip

10/10 Excellent

Great lodging not fancy but clean !! Check-in with Andy was great friendly helpful We would not hesitate for a minute to stay there again Thank you folks at Quality inn
Edward, 1-night trip

10/10 Excellent

Clean beds, great AC in room, good breakfast, pool was perfect.
Bryan, 3-night trip

8/10 Good

Staff was very friendly. The price was right
Vicki, 2-night trip

10/10 Excellent

I like it was close ti the places i beed to go convinience
Hector, 5-night trip

10/10 Excellent

Great staff
Colin, 2-night trip

10/10 Excellent

Great staff went above and beyond. I will continue to rebook the room. Great price and super easy access from I91
John, 1-night trip

8/10 Good

Safe and convenient
Lois, 4-night trip

10/10 Excellent

I like everything cleanness, pool,staff especially very professional, cleanness of room,plus quiet ,ac runs great
Maurice, 2-night trip

10/10 Excellent

Like it
Tristan, 2-night trip

8/10 Good

The rooms were nice-everything was clean.
Megan, 1-night trip

6/10 Okay

The room we had was updated. I see they are working on the place. It needs more updating though. Breakfast area isn’t much to be desired for facilities. Selections ok but the fruit was melding that was placed out. Lots of restaurants and stores in this location. Town seems a bit in need of new paved roads.
LINDA, 2-night trip

10/10 Excellent

Good value for money
Ian, 1-night trip

2/10 Terrible

First time ever having to leave hotel room because of safety issues.. had an extreme allergic reaction due to the smell of cats and cat pee everywhere .. the gentleman at the front desk was very nice and said he understood .. trying to receive a refund through insurance
Janine, 1-night trip

2/10 Terrible

I didn't like anything
Edgardo, 2-night trip

6/10 Okay

The area wasn’t so great but there were good places to eat around the hotel as well as shops. The hotel is outdated and they did try to keep in clean and got it to be a non smoking hotel the smell of weed was very strong
Dessiree Del Carmen, 6-night trip

4/10 Poor

Didn't like the property due to the fact it wasn't kept up building had chipped paint and the restaurant in France took most of the parking spaces was hard to get a handicap spot
crystal, 1-night trip

10/10 Excellent

The check in were hassel free, location parking all good. What I didn't like was it surpose to be a smoke free, but the hallway were smiling of marijuana occasionally.
Bev, 3-night trip

10/10 Excellent

good service
Carmen, 2-night trip

4/10 Poor

Needs to be updated and has a bad odor like mold in the room.. get rid of the carpet everywhere
karen, 2-night trip

6/10 Okay

Fridge was broken moved me immediately.
Tristan, 1-night trip

6/10 Okay

House keepers start their day slamming doors, yelling and talking loud to each other since early morning.
Mauricio, 1-night trip

10/10 Excellent

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
Angela, 1-night trip

4/10 Poor

Very dated not clean
angel, 1-night trip