The staff was incredibly helpful here, and were even able to get us checked in an hour early when we arrived sooner than expected. The door required a keycard to enter, along with the elevator, which helped make my husband feel safe despite him not being a city person. There is also a DART station just a block away, which made transportation to downtown and Deep Ellum super easy and convient, even after a few drinks. Overall an excellent location if you're traveling to Dallas, especially if you've never been here before!