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Portola Hotel & Spa at Monterey Bay

4.0 star property
Adventure resort with full-service spa, connected to the convention centre, near Monterey Bay

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portola Hotel & Spa at Monterey Bay

Lobby
Exterior
Children’s activities
View from room
Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Spa
  • Pet-friendly
  • Gym
  • Pool
    Pool
  • Electric vehicle charging point
    Electric vehicle charging point
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness centre
  • Valet parking
  • Self parking
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is RM882
RM1,047 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Portola)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Portola)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Portola Room Two Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Portola Room Two Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Partial Harbor View)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Harbour View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Harbor View)

View from room

Room, 1 King Bed (Partial Harbor View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Run of House

Premium bedding, pillow-top beds, in-room safe, desk

Run of House

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Room, 1 King Bed (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Courtyard)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds (Courtyard)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Harbour View (Partial)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Harbour View (Partial)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2020
  • Harbour view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)
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Parking available
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9.4 out of 10, Exceptional, (1332)
The price is RM1,687
RM1,940 total
includes taxes & fees
24 Nov - 25 Nov
Monterey Plaza Hotel & Spa
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About the area

Map
Two Portola Plaza, Monterey, CA, 93940

What's nearby

  • Monterey Convention Center - 1 min walk - 0.1 km
  • Fisherman's Wharf - 4 min walk - 0.4 km
  • Cannery Row - 15 min walk - 1.3 km
  • Monterey Bay Aquarium - 3 min drive - 2.6 km
  • Lovers Point - 5 min drive - 4.0 km

Getting around

  • Monterey, CA (MRY-Monterey Peninsula) - 10 min drive
  • Salinas, CA (SNS-Salinas Municipal) - 32 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 36 min drive
  • Salinas Station - 25 min drive
  • Monterey Station - 26 min walk

Restaurants

  • ‪Taco Bell - ‬1 min walk
  • ‪Old Fisherman's Grotto - ‬5 min walk
  • ‪Alvarado Street Brewery - ‬3 min walk
  • ‪Dust Bowl Brewing Tap Depot - ‬5 min walk
  • ‪Turn 12 - ‬3 min walk

About this property

Portola Hotel & Spa at Monterey Bay

Portola Hotel & Spa at Monterey Bay puts you in a great location, within a 15-minute walk of Fisherman's Wharf and Cannery Row. Guests can be pampered with massages at the spa, and Jacks Monterey, one of 2 restaurants, serves breakfast and dinner. Other highlights include 2 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

At a glance

Hotel size

  • 379 units
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • An adult aged 18 or older must assume all liability for the booking
  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • WiFi in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Secured on-site self-parking (USD 25.55 per night; includes in/out privileges)
  • Secured on-site valet parking (USD 31.36 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking
  • On-site garage

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has couples treatment room(s). Services include massages.

Dining

Jacks Monterey – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Peter B's Brewpub – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open selected days.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 9.95 per night (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 20 for adults and USD 5 to 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 58.18 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 58.18 per night
  • Pets are allowed for an extra charge of USD 58.18 per accommodation, per night (maximum USD 150 per stay)

Parking

  • Secured self-parking costs USD 25.55 per night with in/out privileges
  • Secured valet parking costs USD 31.36 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Portola Hotel Monterey Bay
Portola Hotel
Portola Monterey Bay
Portola Hotel And Spa At Monterey Bay
Portola
Portola Hotel Spa at Monterey Bay
Portola & At Monterey Monterey
Portola Hotel Spa at Monterey Bay
Portola Hotel & Spa at Monterey Bay Resort
Portola Hotel & Spa at Monterey Bay Monterey
Portola Hotel & Spa at Monterey Bay Resort Monterey

Frequently asked questions

Does Portola Hotel & Spa at Monterey Bay offer free cancellation for a full refund?
Yes, Portola Hotel & Spa at Monterey Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Portola Hotel & Spa at Monterey Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Portola Hotel & Spa at Monterey Bay?
Yes, pets are welcome. There's a charge of USD 58.18 per accommodation, per night, and there's also a deposit of USD 58.18 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Portola Hotel & Spa at Monterey Bay?
Yes. Self-parking costs USD 25.55 per night. Valet parking costs USD 31.36 per night. Electric car charging is available.
What are the check-in and check-out times at Portola Hotel & Spa at Monterey Bay?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Portola Hotel & Spa at Monterey Bay and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Portola Hotel & Spa at Monterey Bay also has 2 bars and a fitness centre, as well as spa services.
Are there restaurants at or near Portola Hotel & Spa at Monterey Bay?
Yes, there are 2 on-site restaurants.
What's the area around Portola Hotel & Spa at Monterey Bay like?
Portola Hotel & Spa at Monterey Bay is in Downtown Monterey, a short 17-minute walk from Monterey Bay and 4 minutes' walk from Fisherman's Wharf. The local area is walkable and popular for its beaches.

Portola Hotel & Spa at Monterey Bay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Two thumbs up
Excellent service. Every staff member I had contact with was happy and helpful. Room was in above satisfactory condition. The exercise room could use more free weights, but will do for a road trip workout. We will be back.
Gary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Went for my anniversary trip. View was beautiful. Room was great. Walking distance to lots of places. Would love to come back.
Spencer, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

June, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome room with a balcony. Very modern and comfortable. The hotel staff provided outstanding service. Highly recommend this hotel for a fantastic stay in Monterey.
mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

HYUNJUN, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Viveka, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chiquita, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Underwhelming
We checked in late and we were told that the room we booked was accessible only by stairs.We had a lot of luggage so we asked for a different room and ended up with a double room instead of a king. We were celebrating our anniversary and were hoping for a room with a view but unfortunately it wasn’t possible. No information about the property was offered at check in. We tried to get a drink at the bar for brunch in the morning but we were told it was closed at 11am. Wanted to used the pool and hot tub in the evening but would have had to walk through the crowded bar and lobby to do so, didn’t end up using it.
Nicole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carrie, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel was great, I wish the room wasn’t so far back.
Graciela, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Teti, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Attention to detail
Super clean and comfortable hotel. Nice lighting in the room. Service was friendly and efficient. Valet parking is a plus! We especially liked the ease of walking to the wharf without venturing through traffic. The variety of restaurants on site was excellent.
Shirley, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Really nice hotel in Monterey with lots of restaurants and shops nearby
Corey, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel with The Best Location
We've always wanted to stay at the Portola, and we're so happy that we did. The location is perfect, the grounds are pretty and you're close to anything you might want or need. We walked to the wharf and to Monterey Municipal Beach. The reason I gave 4 stars vs. 5 stars on comfort is we found with a family of four, there weren't enough outlets/ USB charging locations. It's known during reservation that there are 4 guests, but only 2 towels were set in the bathroom. The ice bucket didn't have a sanitary bag for ice. Neither of these items is a big deal, and the hotel was happy to bring the needed items. It just required the extra step to ask for them. With all of this said, my husband and I both agree that we want to stay here every chance we can in the future.
Rebecca, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Room was great fast check in, and friendly staff
Krystal, 1-night trip
Verified Hotels.com guest review