1 Great Cumberland Place, London, England, W1H 7DL
What's nearby
Hyde Park - 4 min walk - 0.3 km
Buckingham Palace - 4 min drive - 2.9 km
Piccadilly Circus - 5 min drive - 3.0 km
Trafalgar Square - 6 min drive - 3.3 km
Big Ben - 6 min drive - 3.4 km
Getting around
Heathrow Airport (LHR) - 40 min drive
London City Airport (LCY) - 46 min drive
Luton Airport (LTN) - 58 min drive
Stansted Airport (STN) - 77 min drive
Gatwick Airport (LGW) - 84 min drive
London (SEN-Southend) - 87 min drive
Marylebone Station - 15 min walk
London Paddington Station - 18 min walk
London (QQP-Paddington Train Station) - 20 min walk
Marble Arch Underground Station - 1 min walk
Bond Street Underground Station - 9 min walk
Bond Street (Elizabeth Line) Station - 9 min walk
Airport shuttle (surcharge)
Restaurants
Pret a Manger - 1 min walk
Pizza Hut - 2 min walk
Blank Street Coffee - 1 min walk
The Sportsman Casino - 2 min walk
Al Balad - 3 min walk
About this property
The Cumberland, London
When you stay at The Cumberland, London, you'll be in a fantastic location, just a 5-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also within a 15-minute walk of Oxford Street and Bond Street. The helpful staff and breakfast get great marks from fellow travelers. Public transportation is just a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.
Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Electric vehicle charging point on site
Height restrictions apply for onsite parking
24-hour offsite parking nearby (GBP 60 per day); reservations required
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children's menu
Working away
17 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1929
Reception hall
Art Deco architecture
Accessibility
Elevator
Elevator door width (inches): 39
Wheelchair-accessible path to elevator
Accessible airport shuttle
Handrails in stairways
Stairway handrail height (inches): 35
Raised toilet seat
Raised toilet seat height (inches): 24
Grab bar near toilet
Toilet grab bar height (inches): 24
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
Special features
Dining
SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way, maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London
Frequently asked questions
Does The Cumberland, London offer free cancellation for a full refund?
Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Cumberland, London?
Sorry, pets aren't allowed.
Is airport shuttle service offered by The Cumberland, London?
Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.
What are the check-in and check-out times at The Cumberland, London?
Check-in start time: 3 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Cumberland, London and nearby?
Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).
Are there restaurants at or near The Cumberland, London?
Yes, SOUND Cafe offers British cuisine.
What's the area around The Cumberland, London like?
The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travelers say the local area is good for shopping and very central.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 15, 2024
yasmin
yasmin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Amazing hotel. Great value London hotel.
This is my second stay at this fantastic hotel. Great value for a London hotel and just love it here. Facilities and staff are amazing. Cannot wait to book another trip.
Marie
Marie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 11, 2024
Fatemah
Fatemah, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 10, 2024
Alon
Alon, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 9, 2024
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Can’t wait to stay there again!
It was fantastic! The staff was incredible! The room was wonderful! They gave us an upgrade! The breakfast best ever! Great great location!
Frances
Frances, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
Dec 8, 2024
Our stay was spoiled by the fact that we could not check into one of our rooms until just before 5. We had afternoon tea booked at the ritz at 5.30 so this made it really difficult to get ready in 1 room for 5 ladies trying to get ready for this pre booked event to celebrate birthdays which had been booked since Feb 2024
Kirsty
Kirsty, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 8, 2024
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
lost phone charger
Linda
Linda, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
YIHUA
YIHUA, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Sonia
Sonia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 24, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 24, 2024
Paul
Paul, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 22, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 22, 2024
Very good location, rooms are small.
Tariq
Tariq, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Sengul
Sengul, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 20, 2024
Ragnheidur
Ragnheidur, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 18, 2024
Great comfort, poor experience.
Turned up after paying on the app.
Offered an upgrade, charged us for the whole stay again.
Got into the upgraded room - dirty knickers were left in the room and only one towel for both of us.
Got to breakfast and wasn’t on the system that we were entitled to breakfast and tried to charge us again.
Kirk
Kirk, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Room 7109 was lovely but some horrendous fan noise kept me awake. Couldn’t work it out where it came from. Poor quality windows too
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Lovely stay.
Such a lovely stay, made to feel very welcome and special. Room was very comfortable, we had food in the evening i. The Sounds Cafe which was gorgeous and service good. Close the Marble Arch tube station so if needing to travel around this made it very convenient.
Tricia
Tricia, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 15, 2024
Peter
Peter, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Fantastic 2 night stay
Trip to London with friends for big birthday celebrations. Hotel had sparkling wine and chocolates in our room on arrival with a lovely card and message on the mirror. Very nice touch.
Room was a gold king and we had a pull out bed. Very comfortable but a bit of a squeeze with 3 big bags but we managed to make it work for 2 nights and we weren't tripping over anything.
Location just around corner from marble arch tube station and Oxford Street is perfect. Both the Luton and Stansted Airport buses stop about a 3 minute walk from the hotel so extremely handy if you want to travel that way.
Any staff we met were really friendly and I really liked the extra security of the keycards controlling which lift to get into for all guests. Possibly a thing in other hotels but I haven't seen it before. Would definitely come back highly recommend