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DoubleTree by Hilton Hotel Jackson

4.0 star property
Hotel with outdoor pool, near Casey Jones Village

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Ballroom
Lobby
Exterior
Lobby
Nestled near Casey Jones Village, DoubleTree by Hilton Hotel Jackson offers a charming retreat. Enjoy southern cuisine at Twist Grill and Bar, relax on the sun-kissed terrace or explore the nearby Old Hickory Mall. With an indoor pool, outdoor pool and helpful staff you're sure to unwind.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Corner/local shop

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is RM501
RM574 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Hydromassage showerhead
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

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Desk, blackout curtains, iron/ironing board, free WiFi

Residence Inn Jackson

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.4 out of 10, Very good, 513 reviews
The price is RM404
RM464 total
includes taxes & fees
7 Sept - 8 Sept
Residence Inn Jackson
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About the area

Map
1770 Hwy 45 Byp, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 8 min walk - 0.7 km
  • Union University - 2 min drive - 2.5 km
  • Old Hickory Mall - 3 min drive - 2.8 km
  • West Tennessee Healthcare Sportsplex - 8 min drive - 10.1 km
  • The Ballpark at Jackson - 9 min drive - 10.8 km

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Logan's Roadhouse - ‬11 min walk
  • ‪Old Country Store - ‬10 min walk
  • ‪Umphy's - ‬5 min walk

About this property

DoubleTree by Hilton Hotel Jackson

Located in the entertainment district, DoubleTree by Hilton Hotel Jackson is a great choice for a stay in Jackson. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Twist Grill and Bar, which serves southern cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests are recommended to download the property's Hilton Honors mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Free use of nearby fitness centre
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • An outdoor pool
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 107
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Twist Grill and Bar – This restaurant specialises in southern cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 7.00 to 15 for adults and USD 7 to 11 for children

Renovations and closures

The property will be renovating from 30 April 2025 to 13 September 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
  • Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
Jackson Doubletree
Doubletree Jackson
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

Frequently asked questions

Does DoubleTree by Hilton Hotel Jackson offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Hotel Jackson does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Hotel Jackson?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at DoubleTree by Hilton Hotel Jackson?

Sorry, pets aren't allowed.

Is parking offered on site at DoubleTree by Hilton Hotel Jackson?

Yes, there's free self parking.

What are the check-in and check-out times at DoubleTree by Hilton Hotel Jackson?

Check-in start time: 4:00 PM; check-in end time: 2:30 AM. Check-out time is 11:00 AM. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at DoubleTree by Hilton Hotel Jackson and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. DoubleTree by Hilton Hotel Jackson also has a 24-hour fitness centre and a picnic area.

Are there restaurants at or near DoubleTree by Hilton Hotel Jackson?

Yes, Twist Grill and Bar offers southern cuisine.

What's the area around DoubleTree by Hilton Hotel Jackson like?

DoubleTree by Hilton Hotel Jackson is in the heart of Jackson, a short 9-minute walk from Casey Jones Village and 9 minutes' walk from Music Highway Crossroads.

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DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Restaurant
Breakfast
Biscuits
Shower
Lobby
Location
Food

What guests liked

  • On-site dining options offered good food and a great bourbon selection. (4 reviews)
  • The pool was a highlight for many guests, being clean, spacious, and enjoyable for both kids and adults. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

The food was good
Joann, 1-night trip

8/10 Good

Nice room, nice pool! Love the cookies too!
Nichole, 1-night trip

10/10 Excellent

The staff was wonderful. They advised us of the renovations going on but said if we experienced any problems to let them know. The stay was great!
Anthony, 2-night trip

8/10 Good

Our room was clean and not much noise even though renovations were going on.
Garry, 1-night trip

10/10 Excellent

Comfortable overnight stay. Great friendly staff were a bonus
Paul, 1-night trip

10/10 Excellent

I like the atmosphere vibes....
Lonnie, 1-night trip

10/10 Excellent

Love my stay and the fresh hot cookies
shannon, 2-night trip

10/10 Excellent

Nice restaurant and bar.
David, 1-night trip

10/10 Excellent

I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
MICHELLE, 1-night trip

10/10 Excellent

Staff was the shining star of this hotel!
Wendy, 1-night trip

8/10 Good

There was renovations going on so was a lot of noise and the rooms wete very putdated.
Belinda, 1-night trip

8/10 Good

.
Micaela, 2-night trip

8/10 Good

The renovations were a bit inconvenient/loud at times. Everything else (except the leaking roof in the lobby when it rained) was excellent.
Debbie L, 3-night trip

10/10 Excellent

Interesting
Andrea, 1-night trip

10/10 Excellent

Staff are very nice, onsite restaurant and bar has good food and good staff.
Michael, 1-night trip

10/10 Excellent

It is was a good visit from the front desk, to the room, to the restaurant and the check out.
CARLOS A., 1-night trip

10/10 Excellent

Always a great place to stay
Hannah, 2-night trip

4/10 Poor

We stayed at this hotel for 4 days and we did not get any housekeeping the whole time. I even asked for my sheets to be changed and it ever happened. I had to request for towels, wash clothes and hand towels. My used towels were never collected. We had a little towel snowman in the corner of our room. Plus, our trash was never collected either. Our nightly rate was $217 and this hotel was not worth it.
Miranda, 4-night trip

10/10 Excellent

Great stay
Wesley, 1-night trip

10/10 Excellent

It was amazing and the bar area and steak house was great.
Logan, 1-night trip

10/10 Excellent

Best Night

I booked it for my grandson’s wedding night and the staff went out of their way to make it special. The champagne and strawberries from the hotel was great. I would do it again.
Kathy, 1-night trip

10/10 Excellent

Great staff

Staff was very friendly. Hotel was spotless.
1-night trip

10/10 Excellent

Must stay again

The staff was great and the hotel was good and clean
Jeremy, 1-night trip

10/10 Excellent

Friendly staff. Very accommodating. Room was clean.
Jessica, 5-night trip

6/10 Okay

very outdated and under construction
Katie, 1-night trip