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Tru by Hilton Charlotte Airport Lake Pointe

2.5 star property
Hotel with outdoor pool, near Billy Graham Library

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Photo gallery for Tru by Hilton Charlotte Airport Lake Pointe

Lobby
Reception
1 bedroom, desk, laptop workspace, blackout curtains
Snack bar
Outdoor pool
Right by the Billy Graham Library, Tru by Hilton Charlotte Airport Lake Pointe offers a fresh start with a breakfast buffet and an airport shuttle. Unwind at the seasonal outdoor pool or challenge friends to a game of billiards while connecting to in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness centre
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Arcade/games room
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Blackout curtains
  • Lift
  • Arcade/games room
  • Dry cleaning/laundry service
The current price is RM432
RM498 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

Room, 1 King Bed

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(122 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(94 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
LED TV
Separate bedroom
Blackout curtains
Shower/bath combination
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Free daily buffet breakfast

Hampton Inn & Suites Charlotte Airport Lake Pointe

  • Pool
  • Airport transfer
  • Pet-friendly
  • Parking available
9.4 out of 10, Exceptional, 1,010 reviews
The price is RM473
RM545 total
includes taxes & fees
4 Sept - 5 Sept
Hampton Inn & Suites Charlotte Airport Lake Pointe
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About the area

Map
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208

What's nearby

  • Billy Graham Library - 1 min drive - 1.0 km
  • Bank of America Stadium - 9 min drive - 9.0 km
  • Charlotte Convention Center - 10 min drive - 10.0 km
  • NASCAR Hall of Fame - 10 min drive - 10.4 km
  • Spectrum Center - 10 min drive - 10.7 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 14 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Kosta's Kitchen - ‬3 min drive
  • ‪Nana Morrison's Soul Food - ‬14 min walk

About this property

Tru by Hilton Charlotte Airport Lake Pointe

Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travellers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 108 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
    • On-site parking includes off-street options
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • Bar/lounge
  • Coffee/tea in a common area

What to do

  • Pool table
  • Bike rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2020
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini fridge

More

  • Housekeeping (on request)
  • Mobile key entry

Special features

Dining

Tru Lobby Bar – On-site bar.

Here's the breakdown, no surprises

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Self-parking costs USD 10 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 10:00 PM
  • The seasonal pool is open from May to October

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Frequently asked questions

Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?

Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.

Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?

Yes. Self-parking costs USD 10 per day.

Is an airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.

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Tru by Hilton Charlotte Airport Lake Pointe Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Airport
Breakfast
Shuttle
Bed
Location
Bathroom
Amenities
Bar

What guests liked

  • Breakfast options were good, with a nice selection to choose from and decent quality. (70 reviews)
  • The airport shuttle service was convenient, reliable, and provided by friendly and helpful drivers. (64 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Beautiful place to stay
Atapis, 1-night trip

10/10 Exceptional

Great place
Alyssa, 1-night trip

10/10 Exceptional

Nice hotel even provides parking if traveling which I think is a plus.
Suezetta, 1-night trip

10/10 Exceptional

Property was very clean and staff was excellent.
Kevin, 1-night trip

10/10 Exceptional

Clean property attentive staff 24 hour airport shuttle
Ronnie, 1-night trip

10/10 Exceptional

Clean and breakfast was great
Tawanda, 2-night trip

10/10 Exceptional

Just here for a couple of days

Here to visit family and to go to a concert with a friend.
Leslie, 3-night trip

10/10 Exceptional

Perfect place for a quick stay
Dolly, 1-night trip

10/10 Exceptional

Love the shuttle to airport and parking of car!
Michelle, 1-night trip

10/10 Exceptional

Always our go to when flying out of CLT.
Susan, 1-night trip

10/10 Exceptional

Property was clean, comfortable bed, and courteous shuttle staff. Exceptional shuttle service
Michelle, 1-night trip

10/10 Exceptional

Awesome stay, hospitable staff, clean rooms, bathroom and linens.
Takisha, 1-night trip

10/10 Exceptional

The employee are very friendly and helpful
Kadaijah, 1-night trip

10/10 Exceptional

Very clean, excellent staff
Fernando, 1-night trip

10/10 Exceptional

Overall, really nice place

Very easy to access the airport and interstate very clean very very friendly staff good breakfast. The only complaint was the pillows to both beds were flat rough night of sleep
john, 1-night trip

10/10 Exceptional

Great service.
Melissa, 1-night trip

8/10 Very good

The room wasn’t cleaned or replenished after my first night’s stay. Everything else was great.
Mershel, 3-night trip

8/10 Very good

Fun stay

Room was great and very clean. Convenient location. Only issue was person during check in. She got us checked in fine, but was not friendly at all or very helpful.
2-night trip

10/10 Exceptional

I was greeted by an amazing front desk person who was kind, funny, and very welcoming and helpful! The entire building was very clean, the room was very cozy, and the breakfast was absolutely delicious! I will be staying here again anytime I fly out of Charlotte.
Rebecca, 1-night trip

10/10 Exceptional

My husband and I stayed here on our wedding night and the staff was so kind and celebrated us so well! Really good people working here. The room was also just beautiful! We will definitely stay at the Tru again!
Carly, 1-night trip

10/10 Exceptional

I enjoyed staying here. The hotel was very clean and quiet. The staff was very helpful and friendly. Although your car was safe in the parking lot you still had to pay to park which I really don’t agree with that. The breakfast was good and all of the employees that I came across were very helpful.
Nahtefa, 2-night trip

10/10 Exceptional

A Sensible Choice with Breakfast Convenience

The breakfast was a little more basic than I’d hoped, but serviceable. That day for breakfast they had eggs, chicken sausage, grits, and self-serv waffles for hot food, with bagels and bread for self-service toast and two or three cereal choices. For tea drinkers--only one choice was available. The bed was comfortable, there were streaming apps available on the TV. Shuttles to the airport were running. Oddly, there wasn't a ramp to roll luggage to the side parking area.
1-night trip

10/10 Exceptional

Our stay at the Tru by Hilton was a great experience. The shuttle service was convenient and there was no extended wait times for pick up and drop off. The hot breakfast was a plus daily and was decent. The hotel was very clean and the staff was helpful .
shanise, 2-night trip

10/10 Exceptional

Clean, friendly staff, and fun interior. Reliable airport shuttle
Victoria, 1-night trip

10/10 Exceptional

Nice, inviting, welcoming staff.
Hanna, 1-night trip