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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly hotel with restaurant, connected to the convention center, near Renasant Convention Center

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Photo gallery for Sheraton Memphis Downtown Hotel

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest
Lobby sitting area
Reception
In the heart of downtown Memphis, Sheraton Memphis Downtown Hotel offers a warm welcome with Crossroads Tavern & Grill's Southern cuisine and 24-hour gym. Connect to in-room WiFi, unwind at the bar or tackle work projects in the business center. The helpful staff has left a lasting impression on previous guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Laundry service

For families (6)

  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is RM507
RM636 total
includes taxes & fees
19 Sept - 20 Sept

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

8.0 out of 10
Very good
(60 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

8.4 out of 10
Very good
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 2
  • 1 King Bed

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The price is RM371
RM460 total
includes taxes & fees
11 Sept - 12 Sept
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About the area

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.0 km
  • Beale Street - 17 min walk - 1.5 km
  • Orpheum Theatre - 17 min walk - 1.5 km
  • FedExForum - 19 min walk - 1.7 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis International Airport (MEM) - 16 min drive
  • Memphis Central Station - 30 min walk

Restaurants

  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Taco Nganas - ‬13 min walk
  • ‪Comeback Coffee - ‬4 min walk
  • ‪Westy's - ‬3 min walk

About this property

Sheraton Memphis Downtown Hotel

When you stay at Sheraton Memphis Downtown Hotel, you'll be a short five-minute drive from Beale Street and Mississippi River. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Crossroads Tavern & Grill, which serves southern cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 600 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: 2:00 AM
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets stay for free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (USD 32 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 170
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Visual alarms in hallways
  • Closed-captioned TV
  • Doorbell and phone notifications
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

Crossroads Tavern & Grill – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Here's the breakdown, no surprises

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 24.95 per person

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per day

Parking

  • Valet parking costs USD 32 per day with in/out privileges

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton Memphis Downtown Hotel
Sheraton Memphis Downtown
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Does Sheraton Memphis Downtown Hotel offer free cancellation for a full refund?

Yes, Sheraton Memphis Downtown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sheraton Memphis Downtown Hotel?

Yes, dogs stay free. A deposit of USD 50 per day is required. Service animals are exempt from fees.

Is parking offered on site at Sheraton Memphis Downtown Hotel?

Yes. Valet parking costs USD 32 per day.

What are the check-in and check-out times at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out is available.

Is there an on-site casino at Sheraton Memphis Downtown Hotel?

No, this hotel doesn't have a casino, but Southland Casino Racing (8-min drive) is nearby.

What is there to do at Sheraton Memphis Downtown Hotel and nearby?

Have fun with nearby activities such as hiking and practise your swing at the nearby golf course. Sheraton Memphis Downtown Hotel also has a 24-hour fitness centre.

Are there restaurants at or near Sheraton Memphis Downtown Hotel?

Yes, Crossroads Tavern & Grill offers southern cuisine.

What's the area around Sheraton Memphis Downtown Hotel like?

Sheraton Memphis Downtown Hotel is in Downtown Memphis, a short 16-minute walk from Beale Street and 9 minutes' walk from Bass Pro Shops at the Pyramid.

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Parking
Bed
Car
Bar
Bathroom
Breakfast

Reviews

10/10 Exceptional

It was very relaxing
Kevin, 1-night trip

10/10 Exceptional

I give the hotel a 5 star

My say was plenty the hotel was very clean
Patsy, 1-night trip

10/10 Exceptional

Clean, comfortable & amazing service

We had a nice trip, we were in town for a concert. The hotel was clean, towels were fresh... valet and staff were amazing.
Nikki, 1-night trip

10/10 Exceptional

Great place to stay

Room was clean and comfortable. I was on the 9th floor great view. Bed was comfortable, multiple pillows for me helped
Sherri, 1-night trip

10/10 Exceptional

Great place

Nice & clean. Staff super friendly & helpful.
1-night trip

10/10 Exceptional

Excellent place, nice area, amazing food around, I love this hotel We planning to coming back in few more months
Bianca Luz, 4-night trip

8/10 Very good

The hotel was nice and clean. We were in town for a concert and stayed the weekend because it was close to Beale St. Only down side was that the room we were in the tile in the bathroom over the toilet fell while we were sleeping, informed the front desk and we were moved to a new room
Christina, 2-night trip

8/10 Very good

Everything was nice . Will most definitely be back
Alisha, 1-night trip

10/10 Exceptional

Awesome place
Oscar, 1-night trip

2/10 Poor

dissatisfied guest

i booked a deluxe room i educated i had a service dog was moved to a bad floor with a broken bed our remote did t work and he came in the room it was at 80degrees and this is august
Tanisha, 1-night trip

2/10 Poor

Too hot

Air conditioning not working. Then maintenance repair but room stay warm. Tempt did not go below 74. Difficult to sleep
Kaye, 1-night trip

10/10 Exceptional

The rooms are nice and large. Very comfortable beds.
Linda, 2-night trip

10/10 Exceptional

Very nice place
Mark, 1-night trip

8/10 Very good

Shaun at the front desk was excellent and attentive.
Marlena, 2-night trip

8/10 Very good

Nice place but overpriced
David, 2-night trip

10/10 Exceptional

I loved my stay and the view was great. The only thing i didnt like was that the windows were very dirty and ruined the view.
Brandi, 1-night trip

8/10 Very good

Property was beautiful, quiet, and spacious. Rooms all on higher floors had nice views from either side. The staff attitudes vary by shift, now the two working 5/26 morning shift was very very nice.
Alexis, 3-night trip

10/10 Exceptional

Great property
Tavia, 1-night trip

10/10 Exceptional

Great stay.
Latrece, 1-night trip

2/10 Poor

The hotel smelled of urine every where
Tiffany, 3-night trip

10/10 Exceptional

Professional staff and hotel

The Sheridan Hotel came to my rescue in hospitality after Hotel Crown Plaza's frint desk clerk cancelled my reservation due to asking a question. All of The Sheridan employees were nice, helpful and professional. Thank you for honoring me Sheridan Hotel.
2-night trip

6/10 Good

I liked the staff the room but I didn't like they didn't make sure I received my breakfast card and the swimming pool was closed yet again that was very irritating but overall it was a comfortable stay
Daniel, 3-night trip

8/10 Very good

The property seemed very old and run down. The front desk was understaffed. The valet staff was well organized and very helpful.
Georgene, 1-night trip

8/10 Very good

It was comfortable. Windows and drapes could use a good cleaning. But overall nice place.
Gary, 1-night trip

10/10 Exceptional

Good
arkady, 1-night trip