In downtown Cleveland, The Westin Cleveland Downtown offers a warm welcome with dry cleaning services, a 24-hour gym, and free in-room WiFi. Explore the nearby Great Lakes Science Center and Rock and Roll Hall of Fame or unwind at the bar after enjoying a meal at the on-site restaurant.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Bar
Pet-friendly
Laundry facilities
24/7 front desk
Main amenities (12)
Housekeeping (on request)
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Valet parking
Room service
Business centre
18 meeting rooms
24-hour front desk
Air conditioning
Front desk safe
Snack bar/deli
Feel at home (6)
Rollaway/extra beds
Private bathroom
Premium TV channels
Lift
Dry cleaning/laundry service
Snack bar/deli
The current price is RM466
RM466
RM547 total
includes taxes & fees
29 May - 30 May
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Suite, 1 King Bed with Sofa bed, City View
Suite, 1 King Bed with Sofa bed, City View
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Pillow-top bed
City view
76.1 sq m
Sleeps 2
1 King Bed and 1 Double Sofa Bed
View all photos for Junior Suite, 1 King Bed, City View
Junior Suite, 1 King Bed, City View
Highlights
Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
City view
50 sq m
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds
Room, 2 Queen Beds
Highlights
Air conditioning
Heating
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Shower/bath combination
Hairdryer
32.5 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Shower/bath combination
City view
33 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
Cleveland Hopkins International Airport (CLE) - 16 min drive
Cleveland, OH (CGF-Cuyahoga County) - 19 min drive
Cleveland Station - 12 min walk
Tower City-Public Square Station - 16 min walk
Restaurants
The Arcade - 8 min walk
Winking Lizard Tavern - 3 min walk
Rising Star Coffee Roasters - 7 min walk
Stadium 3 Bar & Grille - 7 min walk
DoubleTree Executive Lounge - 7 min walk
About this property
The Westin Cleveland Downtown
The Westin Cleveland Downtown offers a great location, putting you within a 15-minute walk of Rock and Roll Hall of Fame and Progressive Field. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Masa & Agave Cantina, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
DONE
Hotel size
484 rooms
Arranged over 23 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (USD 49 per night)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Bike rentals nearby
Golfing nearby
Working away
Business centre
18 meeting rooms
Conference space (20473 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Wedding services
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Wheelchair-accessible bathroom dressing table
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Hand-held shower heads
Closed-captioned TV
Lowered plug sockets in bathroom
Lowered view port in door
Low-height worktop and sink
Low-height desk
Height-adjustable showerheads
Grab bar near toilet
Grab bar in shower
Roll-in shower
Transfer shower
Lever door handles
Wheelchair-width doorways
Room amenities
Be entertained
46-inch LCD TV
Premium TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Down duvet
Pillow-top mattress
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
More
Housekeeping (on request)
In-room safe
Recycling
Water-efficient showers only
Special features
Dining
Masa & Agave Cantina – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Masa & Agave Lounge – On-site cocktail bar. Open daily.
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
Children & extra beds
Rollaway beds are available for USD 20 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per night
Parking
Valet parking costs USD 49 per night
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Cleveland Downtown Hotel
Westin Cleveland Downtown
The Westin Cleveland Downtown Ohio
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland
Frequently asked questions
Does The Westin Cleveland Downtown offer free cancellation for a full refund?
Yes, The Westin Cleveland Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Cleveland Downtown?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 50 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Westin Cleveland Downtown?
Yes. Valet parking costs USD 49 per night.
What are the check-in and check-out times at The Westin Cleveland Downtown?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at The Westin Cleveland Downtown?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (13-min walk) is nearby.
What is there to do at The Westin Cleveland Downtown and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. The Westin Cleveland Downtown also has a 24-hour fitness centre.
Are there restaurants at or near The Westin Cleveland Downtown?
Yes, Masa & Agave Cantina offers Mexican cuisine.
What's the area around The Westin Cleveland Downtown like?
The Westin Cleveland Downtown is in Downtown Cleveland, a short 10-minute walk from Rock and Roll Hall of Fame and 12 minutes' walk from Progressive Field. The local area is walkable and popular with nature enthusiasts.
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The Westin Cleveland Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Parking
Bar
View
Food
Car
What guests liked
The on-site restaurant served great food with warm and friendly dining staff. (8 reviews)
The gym was well-stocked and spectacular with various machines and free weights. (4 reviews)
Breakfast was delicious and offered a wide variety of options. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 Apr 2025
Great hotel! Staff was super nice.
Verified traveller
1-night trip
8/10 Very good
28 Apr 2025
Family weekend
Clean and comfortable, convenient to ballpark as we were in town for a game.
Reasonable price for downtown and friendly staff.
Michele
Michele, 1-night trip
10/10 Exceptional
3 May 2025
Very nice stay
Very nice hotel...valet was slow but it was duevto short staffing. Very courteous though. Would definitely stay again. Restaurant was good as well.
Marsha
Marsha, 1-night trip
10/10 Exceptional
31 Mar 2025
Highly recommend.
Comfortable rooms, helpful and friendly staff. We enjoyed our stay
Jennifer
Jennifer, 1-night trip
8/10 Very good
18 Feb 2025
Great location very accomodating
Lisa
Lisa, 1-night trip
10/10 Exceptional
20 Apr 2025
Comfortable and cheap
Room was clean and spacious. Employees were very friendly and helpful. We would absolutely stay at the Westin again.
Tilden
Tilden, 1-night trip
10/10 Exceptional
27 Apr 2025
Staf is vers frendly
Stephen
Stephen, 2-night trip
10/10 Exceptional
13 Apr 2025
My husband and I really love how clean the room was. And the bed was super comfortable and slept comfortably.
Tiffany
Tiffany, 1-night trip
10/10 Exceptional
9 Feb 2025
Very quiet place to stay
Christine
Christine, 2-night trip
10/10 Exceptional
17 Feb 2025
I liked my stay
Ameer
Ameer, 1-night trip
10/10 Exceptional
19 Jan 2025
awesome hotel!!
mary
mary, 1-night trip
8/10 Very good
12 May 2025
I reserved a king size room online, when I checked in it was available. The toilet would flush but keeped on running.
Verified traveller
2-night trip
10/10 Exceptional
12 Jan 2025
Clean rooms and a very nice hotel. Friendly staff and just a great stay in The Westin.
Willie
Willie, 2-night trip
10/10 Exceptional
30 Jan 2025
I had a wonderful time. Don't forget to stay for breakfast, it's great!
isaac
isaac, 1-night trip
10/10 Exceptional
9 Feb 2025
Nice lounge. Great staff at door/valet.
Jerry
Jerry, 1-night trip
10/10 Exceptional
4 Jan 2025
The convenience and the amenities in the area have been great.
Samantha
Samantha, 1-night trip
10/10 Exceptional
10 Feb 2025
Nice and clean the breakfast is fire
Elsie
Elsie, 2-night trip
8/10 Very good
30 Dec 2024
Liked the location
Elizabeth
Elizabeth, 1-night trip
10/10 Exceptional
1 Feb 2025
Check-in was a breeze!!! Excellent staff!! Within walking distance to lots of food options, Rocket Mortgage Fieldhouse, and Huntington Convention Center!!! Great price for the room. Will definitely stay here again!!
Bob
Bob, 1-night trip
8/10 Very good
16 Feb 2025
Everything was good
Carlos
Carlos, 1-night trip
10/10 Exceptional
18 Feb 2025
it was great
Alexander
Alexander, 1-night trip
8/10 Very good
28 Apr 2025
More Parking Options Needed
I wish I would have known ahead of time that there would be no parking available. I was not thrilled about being forced to pay $50 extra because valet was my only option. Aside from that inconvenience, I was fairly happy with my stay.
Verified traveller
1-night trip
10/10 Exceptional
19 Jan 2025
Very clean and great atmosphere. Close to everything. This is definitely our go to in Cleveland.
JAMES
JAMES, 1-night trip
10/10 Exceptional
11 Feb 2025
We appreciated the room upgrade from Ed on the night when we arrived.
The room was spacious, clean, and comfortable
Barbara
Barbara, 2-night trip
10/10 Exceptional
20 Feb 2025
Was very good stay overall. Had an issue with my tv but they switched me to another room and the issue was fixed