Experience downtown charm at Holiday Inn Rochester NY - Downtown, where you can enjoy a delicious breakfast and dinner at one of the two on-site restaurants. With laundry facilities, a gym to unwind, and free in-room WiFi for staying connected, this hotel offers convenience and comfort.
Reviews
6.26.2 out of 10
Good
Popular amenities
Non-smoking
Pet-friendly
Parking available
Gym
24/7 front desk
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Self parking
Conference centre
Business centre
5 meeting rooms
Meeting rooms
24-hour front desk
Computer station
Vending machine
Feel at home (6)
Free cots/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
The current price is RM416
RM416
RM475 total
includes taxes & fees
1 Sept - 2 Sept
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Sleeps 2
1 King Bed
View all photos for Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility,Bathtub w/ Grab Bars)
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Sleeps 2
1 King Bed
View all photos for Room, 2 Queen Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)
Rochester Riverside Convention Center - 5 min walk - 0.5 km
Strong - 15 min walk - 1.3 km
Eastman School of Music - 15 min walk - 1.3 km
University of Rochester - 4 min drive - 3.9 km
Getting around
Rochester, NY (ROC-Greater Rochester Intl.) - 12 min drive
Rochester Station - 14 min walk
Restaurants
Dinosaur Bar-B-Que - 9 min walk
Bar Bantam - 10 min walk
St Paul Proper - 9 min walk
Founders Cafe - 6 min walk
The Street - Craft Kitchen & Bar - 7 min walk
About this property
Wyndham Rochester Downtown
At Wyndham Rochester Downtown, you'll be a short five-minute drive from Strong and University of Rochester. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at River Club, which serves breakfast and is one of 2 restaurants. Also, Rochester Institute of Technology and Lake Ontario are within a short drive. Fellow travellers like the helpful staff.
Languages
English
At a glance
DONE
Hotel size
217 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Off-lead area available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Secured covered on-site self-parking (USD 5 per day; includes in/out privileges)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
2 restaurants
Bar/lounge
Working away
Business centre
5 meeting rooms
Computer station
Conference centre (15024 square feet of space)
Services
24-hour front desk
Laundry facilities
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1968
Television in common areas
24-hour fitness centre
Vegan dining options
Vegetarian dining options
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
50-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
Food and drink
Mini fridge
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
River Club – This restaurant only serves breakfast.
State Street Bar & Grill – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 6.00 to 13.95 per person
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per pet, per stay
Parking
Covered self-parking costs USD 5 per day with in/out privileges
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Rochester Downtown Hotel
Holiday Inn Rochester Downtown
Holiday Inn Mayo Clinic
Rochester Holiday Inn
Holiday Inn Rochester
Wyndham Rochester Rochester
Holiday Inn Rochester Downtown
Wyndham Rochester Downtown Hotel
Wyndham Rochester Downtown Rochester
Wyndham Rochester Downtown Hotel Rochester
Holiday Inn Rochester Downtown an IHG Hotel
"Holiday Inn Rochester Downtown an IHG Hotel"
Holiday Inn Rochester NY Downtown an IHG Hotel
Frequently asked questions
Does Wyndham Rochester Downtown offer free cancellation for a full refund?
Yes, Wyndham Rochester Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Wyndham Rochester Downtown?
Yes, dogs are welcome. There's a charge of USD 50.00 per pet, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Wyndham Rochester Downtown?
Yes. Self-parking costs USD 5 per day.
What are the check-in and check-out times at Wyndham Rochester Downtown?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Wyndham Rochester Downtown and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Wyndham Rochester Downtown?
Yes, there are 2 on-site restaurants, featuring al fresco dining.
What's the area around Wyndham Rochester Downtown like?
Wyndham Rochester Downtown is located by the river in Downtown Rochester, a short 16-minute walk from Strong and 4 minutes' walk from Blue Cross Arena.
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Wyndham Rochester Downtown Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.8/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Elevator
Building
Breakfast
Parking
Shower
Bed
Location
Restaurant
Reviews
8/10 Good
1 Jul 2025
good location and friendly staff
Michael
Michael, 1-night trip
10/10 Excellent
7 Jul 2025
Best place and clean
Nyota
Nyota, 2-night trip
10/10 Excellent
28 Jul 2025
Overall due to the remodeling and road construction it was good!
Dianna
Dianna, 3-night trip
10/10 Excellent
29 Jul 2025
Thank you
John
John, 2-night trip
2/10 Terrible
6 Aug 2025
Property has huge potential, but poorly managed .90 degree weather and the pool had a cover on it, section 8 degenerates threw out the hotel.
Robert
Robert, 4-night trip
10/10 Excellent
28 Jun 2025
Everyone was nice and things worked out wonderfully!
Sam
Sam, 1-night trip
10/10 Excellent
5 Jun 2025
Everything was great.
Lisa
Lisa, 1-night trip
2/10 Terrible
27 Jul 2025
Complete mess from inside and out. This hotel is in need of an extreme renovation. The rooms were surprisingly clean but it literally feels like the building is straight out of the 80’s and could implode at any moment. You have been warned.
Jules
Jules, 2-night trip
2/10 Terrible
24 Jul 2025
The service was terrible and the rooms were terrible. There was no hot water for longer then 24 hrs and the room didn’t even have A.C I had to buy a fan from Walmart ‼️‼️
Denzel
Denzel, 1-night trip
10/10 Excellent
31 May 2025
The manager was extremely helpful and demonstrated a thorough knowledge of the establishment. They were also very accommodating to my situation.
Richard
Richard, 1-night trip
8/10 Good
25 May 2025
Greatblocation and view! Spacious rooms.
The staff
Robik
Robik, 1-night trip
2/10 Terrible
28 Jul 2025
I dinemt hwv my id so I couldn’t go need refund
Joey
Joey, 1-night trip
2/10 Terrible
19 Jul 2025
The proprty had panhandling happening out from. Loud rap music blasting from tge parking lot. The hotel is in disrepair and was dirty. I didnt feel safe enough to even ho up to the girl at the counter. I would like a refund because this hotel was terrible.
Stephanie
Stephanie, 1-night trip
8/10 Good
30 Mar 2025
Great stay. Beautiful views from my room..
Aisha
Aisha, 2-night trip
4/10 Poor
13 Jul 2025
Our check in was great. After that, it was downhill. One elevator was broken, no ice machines worked, our sink was closed causing the water to fill the sink, the coffee maker did not work....when i reported the issues to the desk, they looked at me with a blank stare. I thought the wyndam would do better than this.
Lorraine
Lorraine, 1-night trip
2/10 Terrible
17 Jul 2025
My room was dirty, the refrigerator wasn’t working properly and I had to clean ice out the fridge so the door can close and they give me a sledgehammer to beat on the ice like I worked there
Tiffany
Tiffany, 1-night trip
10/10 Excellent
12 Apr 2025
Staff was awesome, building was undergoing renovations.
Kent
Kent, 1-night trip
10/10 Excellent
19 Feb 2025
I enjoyed myself at the hotel,it was very clean and quiet,and I would recommend my friends to come and stay
Anthony
Anthony, 1-night trip
4/10 Poor
7 Aug 2025
I found the stay to be less than adequate, originally years ago a very nice hotel. it would be considered now getto/unclean and run down terribly. Our room was wrong, when switched we had terrible air conditioner unit operations. spoke to clerk, nothing was done. there will be no next time.
sorry to see such a beautiful hotel let go to less than concerned parties.
ps. not very professional staffing as my daughter and i walked through front door and weed smoke was abundant. not against the right, just do not believe it to be professional while on the clock.
Tina
Tina, 1-night trip
2/10 Terrible
20 Apr 2025
The staff is very nice and helpful . but hotal was very dirty and noise
Edmond
Edmond, 1-night trip
10/10 Excellent
20 Mar 2025
They were very accommodating
Jackeesha
Jackeesha, 1-night trip
8/10 Good
17 May 2025
Elevators not working so had to use service elevator. Not a typical Wyndham. Charged Wyndham pricing but expected something a bit nicer for this price
David
David, 1-night trip
6/10 Okay
15 Jun 2025
It was not stated that main elevator was inoperable. The service elevator disgusting. No working ice machine on my floor. Otherwise personnel were friendly.
Jane
Jane, 1-night trip
4/10 Poor
13 May 2025
It
Pete
Pete, 1-night trip
8/10 Good
11 Feb 2025
the location was good. the Desk person Bella was fantastic and very helpful@