Pond Springs is home to Comfort Suites Austin NW Lakeline, where families and fitness enthusiasts thrive. Fuel up with continental breakfast, unwind at the spa tub or outdoor pool with sun loungers. Guests praise the helpful staff and appreciate in-room WiFi, a 24-hour gym, and express check-out.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
Free children's club
24-hour fitness centre
Hot tub
Room service
24-hour business centre
Business centre
24-hour front desk
Coffee/tea in a common area
Front desk safe
Snack bar/deli
For families (6)
Children stay free
Free cots/infant beds
Children's club (free)
Microwave
Connecting/adjoining rooms available
Private bathroom
The current price is RM243
RM243
RM285 total
includes taxes & fees
10 Aug - 11 Aug
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
37 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
8.08.0 out of 10
Very good
37 reviews
(37 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
37 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 2 Queen Beds
Suite, 2 Queen Beds
8.08.0 out of 10
Very good
27 reviews
(27 reviews)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
43 sq m
Sleeps 5
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking
Suite, 2 Queen Beds, Accessible, Non Smoking
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
43 sq m
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Accessible, Non Smoking
Suite, 1 King Bed, Accessible, Non Smoking
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
37 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Highlights
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
37 sq m
Sleeps 3
1 King Bed and 1 Twin Sofa Bed
View all photos for Suite, Multiple Beds, Accessible, Non Smoking
Arboretum at Great Hills Mall - 7 min drive - 10.9 km
Lake Travis - 12 min drive - 13.1 km
Getting around
Austin-Bergstrom International Airport (AUS) - 27 min drive
Austin Station - 19 min drive
Restaurants
McDonald's - 7 min walk
Texas Roadhouse - 17 min walk
Starbucks - 15 min walk
P. Terry's Burger Stand #14 - 12 min walk
Pinballz Lake Creek - 8 min walk
About this property
Comfort Suites Austin NW Lakeline
Comfort Suites Austin NW Lakeline features a free kids' club and puts you within a 10-minute drive of H-E-B Center. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the outdoor pool. A hot tub and a snack bar/deli are offered, and in-room conveniences include sofa beds and fridges.
Languages
English, Spanish
At a glance
DONE
Hotel size
65 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11:00 PM
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:30 AM
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Free children's club
What to do
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Waterskiing nearby
Zip-lining nearby
Working away
24-hour business centre
Meeting room
Conference space (441 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Pool loungers
Facilities
1 building/tower
Built in 2000
Safe-deposit box at front desk
24-hour fitness centre
An outdoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Soundproofed rooms
Sofa bed
Premium bedding
Free cot/infant bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites NW Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Austin Comfort Suites
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin
Frequently asked questions
Does Comfort Suites Austin NW Lakeline offer free cancellation for a full refund?
Yes, Comfort Suites Austin NW Lakeline does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Comfort Suites Austin NW Lakeline?
Yes, there's an outdoor pool.
Are pets allowed at Comfort Suites Austin NW Lakeline?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Suites Austin NW Lakeline?
Yes, there's free self parking.
What are the check-in and check-out times at Comfort Suites Austin NW Lakeline?
Check-in start time: 3 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
What is there to do at Comfort Suites Austin NW Lakeline and nearby?
Have fun with activities such as hiking, kayaking and sailing, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Comfort Suites Austin NW Lakeline also has a 24-hour fitness centre.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Comfort Suites Austin NW Lakeline Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Elevator
Location
Air conditioning
Shower
Bathroom
Couch
Reviews
10/10 Excellent
9 Jul 2025
I like how spacious the rooms are! The free breakfast is great!
Timothy
Timothy, 2-night trip
8/10 Good
10 Jun 2025
Would visit again.
Tracie
Tracie, 1-night trip
8/10 Good
20 Jul 2025
Sofa bed was hard but the staff was nice the cleaning lady was kind and helpful.
Lisa
Lisa, 1-night trip
8/10 Good
31 Jul 2025
Thank you for everything!
Jai
Jai, 2-night trip
8/10 Good
21 Jul 2025
Breakfast was good. Overall cleanliness and hygiene can be improved.
Muhammad
Muhammad, 2-night trip
8/10 Good
24 Jul 2025
Hotel was spacious, bed was nice and comfortable. Our only observation was the WiFi was not working properly on the third floor, but hotel staff were able to move us to the first floor on the second day. Hopefully hotel staff would correct this issue for future guests.
Elmer
Elmer, 3-night trip
8/10 Good
26 May 2025
Early morning continental breakfast, 6:am
Clean pool area
Enrique
Enrique, 2-night trip
4/10 Poor
13 Jul 2025
The check in is smooth it is just the place is smelly the carpet maybe. Elevator smells really bad and the room restroom, the water is leaking when you take a bath.
Mary Joyce
Mary Joyce, 1-night trip
8/10 Good
19 Jun 2025
Good
Lap
Lap, 1-night trip
2/10 Terrible
13 Jun 2025
The entire hotel looked to have water damage. It smelled of cigarettes and old spice.
Jere
Jere, 5-night trip
2/10 Terrible
20 Jun 2025
Not recommended. Smells mold. Limited tissues.
CUONG
CUONG, 2-night trip
10/10 Excellent
3 Jan 2025
I recommend the hotel to me and my family, we loved it
Rodrigo
Rodrigo, 1-night trip
2/10 Terrible
14 Jun 2025
Several issues: beds weren’t made, electrical outlets didn’t work, no tissues, no muffins for many days, fridge leaked, towels weren’t replaced etc. The rest of the issues are listed below in a photo
Genaya
Genaya, 6-night trip
8/10 Good
23 Apr 2025
The hotel Room was a very clean a little dated very impressed with the cleanliness. However, I was extremely disappointed that there was no closets in the room, and there were no irons.
Erica
Erica, 2-night trip
10/10 Excellent
6 Feb 2025
It was a basic hotel, could tell it was aged a bit but overall was good. Safe, convenient, free breakfast.
Amber
Amber, 4-night trip
10/10 Excellent
6 Feb 2025
take 2
For the price and location it was great. The beds were VERY comfortable. Hotel was clean. Breakfast was good, staff was friendly.
KATIE
KATIE, 1-night trip
8/10 Good
15 Mar 2025
Nice n clean
Kelli
Kelli, 1-night trip
8/10 Good
10 Dec 2024
Perfect for my family. Very convenient location. I’d stay again.
Joann
Joann, 1-night trip
6/10 Okay
29 Mar 2025
Roach
Roach on the breakfast counter
Verified traveller
3-night trip
10/10 Excellent
21 Jun 2024
Would most definitely stay here again.
Monica
Monica, 1-night trip
6/10 Okay
27 Apr 2025
Outdated property and stained carpet
This hotel is in desperate need of updates. The door frames are old metal frames with chipping paint. The carpet is well worn and stained. The couch was just as bad. The elevator reeked of marijuana and the hallway wasn’t much better. The only positives were the bathroom was clean and the bed comfortable. Will not be staying here again.
Tammy
Tammy, 1-night trip
2/10 Terrible
21 Apr 2025
Run down needs updates elevator sounded like it was gonna shut down. There was a massive roach in our room and the smoke detector was disconnected and not even in the room
Conner
Conner, 2-night trip
2/10 Terrible
29 Jun 2025
This location is NOT fit for a family or anyone who cares about the safety of themselves or their belongings. Constant illegal substance use, alcohol use and shady behavior both inside and outside the hotel all hours of the day & night. At night my husband was approached by someone telling him to follow them to the ATM to take out money for them. When he declined we went out in the morning and found our car had been punched in and keyed. When asking the front desk to check cameras in order to file a police report they said there is zero surveillance anywhere on the property. The cleanliness of this hotel is nonexistent, the smells are horrible, the staff are rude, and the pool is murky with broken chairs surrounding it. Steer clear of this entire property. The price does not match the venue. It is horrendous.
Giselle
Giselle, 5-night trip
8/10 Good
22 Sept 2024
Good place to stay. The only shortcoming for me is their limited breakfast options
Jeremiah
Jeremiah, 2-night trip
10/10 Excellent
12 Feb 2025
The property was great. It was clean. The staff could have been friendlier. Everyone I encountered was never smiling.