Our family stayed at the Comfort Inn for a quick getaway to enjoy Snow tubing at Big Boulder. It was clear this hotel was not used to a full house. We got 2 of the last 3 rooms available.
Neither room had towels when we arrived. When we asked for them, the desk didn’t have any and it took longer than expected for housekeeping to bring them. When we asked for a set for the second room, they called and asked us to come get them. Again, it seemed like they were short staffed! Also – toilet paper was sitting on the sink counter instead of on the roll.
Rooms: Queen Beds felt smaller than our queen at home, but comfortable and we all slept well. One room had an updated HVAC unit with digital display, the other room had an older unit which was tougher to find the right temperature. There was a large bench for suitcases or sitting as well as a table and two chairs. Small fridge and microwave are also provided with a small safe in the closet.
In one of the bathrooms, most the bulbs were burned out and one flickered. This was quite annoying. Based on how long it took to get towels, I felt it was pointless to bring it up to the desk.
Pool area had a power outage and needed to close early. The game room also needed to close early.
For what we needed, the hotel was fine – a place to crash, shower, etc after tubing. If you are looking for a more pampered experience, I do not recommend it.
