The Ritz-Carlton, New Orleans

5.0 star property
Luxury hotel with spa, near Canal Street

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Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Meeting facility
Terrace/patio
Lobby
Lobby
Step into the historic charm of The Ritz-Carlton, New Orleans. Unwind with a hot stone massage at the spa or savor breakfast, lunch, and dinner at M bistro. Connect to WiFi in public areas and enjoy an indoor pool as well as coworking spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Bar
  • Spa
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 33 meeting rooms

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
The current price is RM1,183
RM1,390 total
includes taxes & fees
22 Sept - 23 Sept

Room options

Available filters for rooms
Showing 27 of 27 rooms

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed - double
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 Bedroom, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Separate bedroom
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Sofa bed - double
Blackout curtains
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Egyptian cotton bed sheets
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Egyptian cotton bed sheets
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(54 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow-top bed
Premium bedding
Egyptian cotton bed sheets
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Separate bedroom
Egyptian cotton bed sheets
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Jackson Square - 11 min walk - 1.0 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive
  • New Orleans Union Passenger Terminal - 18 min walk
  • Canal at Dauphine Stop - 1 min walk
  • Canal at Baronne Stop - 1 min walk
  • Canal at North Rampart Stop - 2 min walk

Restaurants

  • ‪The Ruby Slipper - ‬1 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Killer Poboys - ‬3 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

When you stay at The Ritz-Carlton, New Orleans, you'll be in a fantastic location, only a five-minute walk from Canal Street and Bourbon Street. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and American cuisine is served at M bistro, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk from public transportation: Canal at Dauphine Stop and Canal at Baronne Stop are steps away.

At a glance

DONE

Hotel size

    • 528 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 14 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 57 per night; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 33 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (35000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2000
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Lever door handles
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Video game console
  • 65-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

The on-site spa has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

M bistro – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Davenport Lounge – This restaurant specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Spa Café – This café specialises in American cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 12.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 30 per person

Children & extra beds

  • Rollaway beds are available for USD 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 300 per pet, per stay

Parking

  • Covered valet parking costs USD 57 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Ritz-Carlton New Orleans Hotel
Ritz-Carlton New Orleans
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz Carlton, New Orleans
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans offer free cancellation for a full refund?

Yes, The Ritz-Carlton, New Orleans does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, New Orleans?

Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at The Ritz-Carlton, New Orleans?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 14 kg per pet. There's a charge of USD 300 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Ritz-Carlton, New Orleans?

Yes. Valet parking costs USD 57 per night. Electric car charging is available.

What are the check-in and check-out times at The Ritz-Carlton, New Orleans?

You can check in starting at 4 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Ritz-Carlton, New Orleans?

No, this hotel doesn't have a casino, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are both nearby.

What is there to do at The Ritz-Carlton, New Orleans and nearby?

The Ritz-Carlton, New Orleans has a spa and an indoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near The Ritz-Carlton, New Orleans?

Yes, M bistro offers American cuisine.

What's the area around The Ritz-Carlton, New Orleans like?

The Ritz-Carlton, New Orleans is a short 1-minute walk from Canal at Dauphine Stop and 2 minutes' walk from Bourbon Street.

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The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bed
Food
Restaurant
Bar
Amenities
View
Breakfast

Reviews

10/10 Exceptional

Always an excellent place to stay!
Robyn, 5-night trip

10/10 Exceptional

Beautiful establishment great location great food
kenneth, 3-night trip

10/10 Exceptional

a beautiful oasis in the middle of the city

Service was absolutely outstanding; room was great!! Food was outstanding. A perfect oasis in the middle of new orleans.....where you can walk everywhere. an outstanding hotel with great employees
pamela, 2-night trip

10/10 Exceptional

I loved the environment and the breakfast was amazing. The room was perfect and so comfortable.
Emma, 1-night trip

10/10 Exceptional

Excellent stay will stay again and refer
shaun, 2-night trip

10/10 Exceptional

The Ritz was a beautiful hotel to stay in! The terrace was lovely, the room was comfortable, the staff was so inviting and friendly and informational. Highly recommend!
DAWN, 2-night trip

10/10 Exceptional

It was absolutely lovely! Great staff, service and amenities!
Juhi, 4-night trip

10/10 Exceptional

Excellent stay! The staff at The Ritz-Carlton, New Orleans is fantastic—warm, inviting, and wonderful toward our four-year-old daughter. Thank you, folks!
Karen, 3-night trip

10/10 Exceptional

Such a beautiful hotel! Great rooms and great service!
Kim, 2-night trip

10/10 Exceptional

Wonderful place to stay. Fantastic valet service.
Donald, 3-night trip

10/10 Exceptional

It was beautifully maintained and the staff was friendly, and knowledgable
Frank, 5-night trip

10/10 Exceptional

It was the most enjoyable experience of a lifetime.
Andre, 5-night trip

10/10 Exceptional

Perfect location- close enough to the action and far enough to still get some sleep at night. The hotel is beautifully and features stunning french architectural that elevates the luxury. Will definitely stay here again.
Brian, 2-night trip

8/10 Very good

The staff was excellent.
Monzella, 4-night trip

10/10 Exceptional

Fabulous service, pristine facilities, lovely staff.
Bronwen, 1-night trip

10/10 Exceptional

The staff was really helpful and kind. Great stay.
sara, 1-night trip

10/10 Exceptional

Loved this beautiful Ritz! convenient location , great staff, inside bar was wonderful with great entertainment and good food!
Melita, 2-night trip

10/10 Exceptional

The hotel was elegant and beautiful. The room was stunning. The staff was amazing, attentive, helpul, courteous, and professional.
Christopher, 4-night trip

10/10 Exceptional

Excellent service and the club level amenities are incredible.
Traci, 2-night trip

10/10 Exceptional

It was just so amazing!!!!!
Karen, 3-night trip

10/10 Exceptional

The Ritz is the Ritz, top notch service and cleanliness.
Melvin, 3-night trip

10/10 Exceptional

I really enjoy my stay.
Mark, 1-night trip

6/10 Good

Subpar

For a RC it was disappointing. Definitely subpar compared to the others.
4-night trip

10/10 Exceptional

The staff were friendly and helpful. Great location
sara b, 4-night trip

10/10 Exceptional

Very nice hotel. Will stay there again
Shawn, 3-night trip