Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987
What's nearby
Playa Santa Cruz - 6 min walk - 0.5 km
Chahue Beach - 16 min walk - 1.3 km
Las Parotas Golf Club - 8 min drive - 6.1 km
La Entrega Beach - 11 min drive - 4.4 km
Tangolunda Beach - 15 min drive - 5.6 km
Getting around
Bahias de Huatulco Intl. Airport (HUX) - 22 min drive
Free beach shuttle
Restaurants
Restaurant Ve el Mar - 4 min walk
mercado organico Santa Cruz - 3 min walk
Restaurante México Lindo - 8 min walk
Niko's - 7 min walk
Dona Celia Lobster House - 6 min walk
About this property
Hotel Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club puts you within a 15-minute drive of La Entrega Beach. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at La Capilla, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers say good things about the helpful staff and overall property condition.
All inclusive
All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
159 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1 PM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free secured, covered onsite self parking
Free covered onsite valet parking
Offsite
Free beach shuttle
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
Restaurant
Bar/lounge
Poolside bar
Free reception
Room service (limited hours)
Snack bar/deli
What to do
Free beach shuttle
Pool table
Free beach club nearby
Beach nearby
Golfing nearby
Kayaking nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Conference center (200 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 1989
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
2 outdoor pools
Banquet hall
Reception hall
Traditional architecture
Accessibility
Wheelchair accessible
Smooth flooring in room
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Individually furnished and decorated
Heated floors
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Highchair
More
Daily housekeeping
In-room safe
Local maps
Special features
Dining
La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)
Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco
Frequently asked questions
Is there a pool at Hotel Castillo Huatulco & Beach Club?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Castillo Huatulco & Beach Club?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castillo Huatulco & Beach Club?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Castillo Huatulco & Beach Club?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 400 (subject to availability). Contactless check-out is available.
What is there to do at Hotel Castillo Huatulco & Beach Club and nearby?
Have fun with nearby activities like boat tours and kayaking, and practice your swing on the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Castillo Huatulco & Beach Club?
Yes, La Capilla offers Mexican cuisine.
What's the area around Hotel Castillo Huatulco & Beach Club like?
Hotel Castillo Huatulco & Beach Club is a short 3-minute walk from Santa Cruz Bay and 6 minutes' walk from Playa Santa Cruz.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
Nov 7, 2024
The hotel is outdated dark and low Ceilings for being in Mexico where is lots of sunshine,
The buffet is very simple but good nothing fancy but good service,
They have excellent location to one of the best areas in the
Huatulco,
They have rooms they are facing the street and they are super noisy
I will stay again but avoid the rooms facing the street.
Miguel
Miguel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Jose D
Jose D, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 19, 2024
We stayed here because it was close to my sister’s condo. The hotel is older but very sweet looking from the street. The pool was always used but we sir not try the restaurant. The halls and rooms are plain and basic and show their age. Some bright Mexican paint would help the visual impact. The beds were comfortable.
The staff was always so accommodating. The location to the terminal for shopping is great.
mary
mary, 6-night family trip
Verified Expedia guest review
4/10 Fair
Sep 7, 2024
Pedro
Pedro, 6-night trip
Verified Travelocity guest review
8/10 Very Good
Sep 2, 2024
What i like is proximity to everything.
And buffet options for breakfast.
What i didn't like is no wi-fi or internet, multiple occupants in one room only one room key which controls everything ( power). The number one thing is expeidias dishonesty when choosing rooms don't think I'll use your service again.
Richard
Richard, 4-night family trip
Verified Expedia guest review
2/10 Poor
Jul 22, 2024
The property was falling apart.
Hugo
Hugo, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Said
Said, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 20, 2024
Eduardo
Eduardo, 17-night trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2024
Edgar
Edgar, 5-night trip
Verified Expedia guest review
8/10 Very Good
Jun 29, 2024
Karina
Karina, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 29, 2024
Pictures displayed a different esthetic.
Karina
Karina, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 12, 2024
Gildardo De La
Gildardo De La, 6-night trip
Verified Travelocity guest review
2/10 Poor
Jun 12, 2024
.
Yolanda
Yolanda, 3-night family trip
Verified Expedia guest review
4/10 Fair
Jun 4, 2024
Poor customer service. Property too old and not properly maintained.
Simon
Simon, 3-night family trip
Verified Expedia guest review
6/10 Good
May 2, 2024
Did not like having to wear a plastic bracelet for the entire stay. I was not informed of the Club located 15 minutes away the first day. I was there 3 days before I became of the Club availability.
Gustavo
Gustavo, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 29, 2024
Amazing experience
We had an amazing experience here, just stayed for a night in between travel and the service was amazing, staff was friendly and the place is beautiful! Would definitely stay here again!
Tabitha
Tabitha, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Apr 17, 2024
noisy- lousy buffet- pillows hard as rocks
Jon
Verified Expedia guest review
10/10 Exceptional
Mar 25, 2024
This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Peter
Peter, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2024
We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Claudette Stephanie
Claudette Stephanie, 14-night romance trip
Verified Expedia guest review
6/10 Good
Mar 14, 2024
I liked it was closed to everything.
I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Diana Lucia Cruz
Diana Lucia Cruz, 4-night family trip
Verified Expedia guest review
6/10 Good
Mar 5, 2024
Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Patricia
Patricia, 14-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 29, 2024
I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Judith
Judith, 16-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 28, 2024
Friendly and kind staff. It’s nice to eat at the hotel’s restaurant, some of the tables are set right next to the pool. The bleach club is such a treat, pure relaxation. I would definitely go back.
Laura
Laura, 6-night romance trip
Verified Orbitz guest review
8/10 Very Good
Feb 27, 2024
Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Bonnie
Bonnie, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2024
Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby.
The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.