UnityPoint Health - Methodist West Hospital - 14 min walk - 1.3 km
Mercy Medical Center West Lakes - 17 min walk - 1.4 km
Jordan Creek Town Center - 4 min drive - 3.9 km
West Glen Town Center - 6 min drive - 5.4 km
Living History Farms - 7 min drive - 6.1 km
Getting around
Des Moines International Airport (DSM) - 20 min drive
Restaurants
McDonald's - 13 min walk
Starbucks - 10 min walk
Hy-Vee Fast & Fresh - 4 min drive
Culver's - 15 min walk
Cracker Barrel - 4 min drive
About this property
Staybridge Suites West Des Moines, an IHG Hotel
Staybridge Suites West Des Moines, an IHG Hotel puts you just a 5-minute drive from Jordan Creek Town Center. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day.
Languages
English, Spanish
At a glance
Hotel size
90 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total, up to 110 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Barbecue grills
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Meeting room
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Free bicycle rentals
Facilities
Safe-deposit box at front desk
Picnic area
Library
Fireplace in lobby
Television in common areas
An indoor pool
Spa tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Closed captioned TV
Room amenities
Be entertained
DVD player
32-inch TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Free local calls
Food and drink
Refrigerator
Freezer
Microwave
Kitchen
Toaster
Cookware, dishes, and utensils
Ice maker
Paper towels
More
Weekday housekeeping only
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Staybridge Suites Aparthotel West Moines
Staybridge Suites West Moines
Staybridge Suites West Des Moines Hotel West Des Moines
Staybridge Suites West Moines Aparthotel
Staybridge Suites West Moines Aparthotel West Des Moines
Staybridge Suites West Moines West Des Moines
Frequently asked questions
Does Staybridge Suites West Des Moines, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites West Des Moines, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 110 lbs per pet. There's a charge of USD 50 per accommodation, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Staybridge Suites West Des Moines, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Staybridge Suites West Des Moines, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 1:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Staybridge Suites West Des Moines, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Staybridge Suites West Des Moines, an IHG Hotel also has a picnic area.
Does Staybridge Suites West Des Moines, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 25, 2024
Matt
Matt, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Kathleen
Kathleen, 5-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 23, 2024
Sherry
Sherry, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Greg (Mgr) pays special attention to hotel guests
Gene
Gene, 11-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Pleasant Surprise
We were pleasantly surprised that there was such a nice hotel right along the interstate we travel a few times a year. Breakfast was great too.
Eric
Eric, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
It was a great stay but we have a billing issue that after a week is still not handled.
kate
kate, 2-night trip with friends
Verified Expedia guest review
2/10 Poor
Jul 15, 2024
Cesar
Cesar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 4, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 30, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
6/10 Good
May 19, 2024
Nice place
Unfortunately there was a traveling little league team staying there. Kids were running up and down the halls. Playing catch in the halls and having a blast in the pool. There was pool water everywhere including the elevator. I don't blame the kids, they did quite down around 10:00pm.
Ken
Ken, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 7, 2024
Good Stay
Good hotel. Pet friendly. Quiet.
Lori
Lori, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 16, 2024
We were disappointed that the hot tub was closed. Someone had broke glass in it the day before. That was the main reason we had made reservations there was because it had a hot tub. We understand the safety aspect but was really looking for to relaxing. Everything else was great.
Christine
Christine, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Dec 31, 2023
Kristle
Kristle, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 21, 2023
Family/Dog Friendly
Very friendly staff and nice big clean rooms. We are traveling with two young kids and a large dog. We were all very comfortable and happy as this hotel. We already booked our stay there on our trip home.
It is an older hotel but again clean rooms. Also, since older I believe it helped with noise. Never heard anyone else the whole time.
Kelsey
Kelsey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 21, 2023
Gina
Gina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 14, 2023
Delaney
Delaney, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2023
It’s our favorite place to stay in West Des Moines!
Delaney
Delaney, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 27, 2023
Large, comfortable suite. Great wifi. Ample free parking. Close to lots of amenities. Really friendly front desk staff
Erin
Erin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 17, 2023
Nick
Nick, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2023
Clean, good location , great pool and hot tub. Had gratis happy hour including Taco bar.
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Aug 15, 2023
Brenda
Brenda, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 15, 2023
Worst Hotel Booking Ever
Rooms were not ready at 3:40pm for 3pm check in. Room STUNK to high heaven and an oxidizer machine was brought in but didnt help...we truly had to stay out of our room until it was time to go to bed, which was the hardest mattress I've ever slept on BUT to end the night, we gad a room next to 2 dogs that either yapped ir barked all night!!!!!! Told the front desk at check and was told they would credit me $50 but only credited $30...WHAT A JOKE!@!!! I SHOULD HAVE BERN GIVEN A FULL REFUND!!!!!!!!
Brenda
Brenda, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 23, 2023
The hotel is really old and shabby. They are in the middle of renovations but Expedia doesn't tell you that. When I called the front desk to ask why I didn't get the room I paid for they were dismissive said they don't even have that room. Apparently Expedia sold me a room that doesn't exist. I won't stay here again and next time I will call Expedia immediately and ask that they make good on the room I paid for through them.