8/10 Sangat Baik
27 Februari 2025
Quality end
It was ok not great not totally sucky. Could’ve been better more professional and less dirty needed more furniture like artwork and a added mirror some of the staff were excellent and some were not so excellent and have no concept of the words excellent customer service they’re renovating so you would think that the maids were more attentive and hospitable nope they are non existent and no responsive. They have under qualified staff who are in need of proper work decorum employee professionalism training in their field of expertise for a well run business and company its clear that they are a group of immature unprofessional amateurs who have no ides how to behave like proper adult because they themselves aren’t adults even the older people there seem to not know their place as well its very unusual and very out of place to be honest I would say it’s very rude and very disrespectful just to stay at a job just bc youre getting paid half of the staff here has never heard the word or thought hmm im in the business of leisurely pleasures of rest and relaxation with private peaceful enjoyment of lodging accommodations for a fee and a deposit and thought maybe i should strive to make their experience here just that and anything but. But nope. You get a room with a heater that keeps Needing to be started by the one person that knows how to do it every 20 minutes throughout the night and day if there not on break you still have to wait till they fix it. They need to clean the pool.
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