In the heart of Cleveland's business district, Crowne Plaza Cleveland Airport offers a warm welcome with an Italian restaurant, Tavolo 72. Unwind in the sauna or enjoy some laps in the indoor pool. With dry cleaning/laundry services and free self parking plus extended parking available, your stay is sure to be hassle-free.
Reviews
7.47.4 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants
Indoor pool
Breakfast available
Free airport shuttle
Free area shuttle
24-hour fitness centre
Sauna
Room service
24-hour business centre
Conference centre
Business centre
For families (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Living room
Premium TV channels
Terrace
The current price is RM470
RM470
RM552 total
includes taxes & fees
1 Sept - 2 Sept
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Suite, 1 King Bed with Sofa bed
Suite, 1 King Bed with Sofa bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Sleeps 4
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)
Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
29 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed
Standard Room, 1 King Bed
8.08.0 out of 10
Very good
36 reviews
(36 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
29 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
29 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room
Standard Room
9.69.6 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
Sleeps 2
1 Twin Bed
View all photos for Standard Room, 1 King Bed, Balcony
Standard Room, 1 King Bed, Balcony
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
29 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)
Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
29 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)
Standard Room, 1 Queen Bed, Roll-in Shower (Communications)
Southwest General Health Center - 11 min walk - 1.0 km
Baldwin Wallace College - 3 min drive - 2.2 km
I-X Center - 7 min drive - 5.0 km
NASA Glenn Research Center - 10 min drive - 11.3 km
Cleveland Metroparks Zoo - 14 min drive - 19.4 km
Getting around
Cleveland Hopkins International Airport (CLE) - 12 min drive
Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
Cleveland, OH (CGF-Cuyahoga County) - 37 min drive
Akron, OH (AKC-Akron Fulton Intl.) - 48 min drive
Cleveland Station - 24 min drive
Elyria Station - 25 min drive
Free airport shuttle
Free local area shuttle
Restaurants
Starbucks - 4 min walk
McDonald's - 5 min walk
Raising Cane's Chicken Fingers - 6 min walk
McDonald's - 3 min drive
Taco Bell - 6 min walk
About this property
Crowne Plaza Cleveland Airport by IHG
Located near a train station, Crowne Plaza Cleveland Airport by IHG is a great choice for a stay in Middleburg Heights. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Tavolo 72, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other features include a free airport shuttle, a 24-hour fitness centre and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
238 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
On-site extended parking (fees apply)
DONE
Transfers
Free airport shuttle (available 24 hours)*
DONE
Off-site
Free area shuttle within 5 mi
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Room service (limited hours)
Snack bar/deli
Travelling with children
Free local shuttle
Children's menu
What to do
Free use of nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Computer station
Conference centre (11 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
24-hour fitness centre
An indoor pool
Sauna
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Wheelchair-accessible path to lift
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Special features
Dining
Tavolo 72 – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Fees & policies
Refundable deposits
Deposit: USD 25.00 per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12.95 for adults and USD 7.95 for children
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Parking
Extended parking is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland By Ihg
Crowne Plaza Cleveland Airport
Crowne Plaza Cleveland Airport by IHG Hotel
Crowne Plaza Cleveland Airport an IHG Hotel
"Crowne Plaza Cleveland Airport an IHG Hotel"
Crowne Plaza Cleveland Airport by IHG Middleburg Heights
Crowne Plaza Cleveland Airport by IHG Hotel Middleburg Heights
Frequently asked questions
Does Crowne Plaza Cleveland Airport by IHG offer free cancellation for a full refund?
Yes, Crowne Plaza Cleveland Airport by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Cleveland Airport by IHG?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Crowne Plaza Cleveland Airport by IHG?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Cleveland Airport by IHG?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Cleveland Airport by IHG?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crowne Plaza Cleveland Airport by IHG?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Cleveland Airport by IHG?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (18-min drive) is nearby.
What is there to do at Crowne Plaza Cleveland Airport by IHG and nearby?
Crowne Plaza Cleveland Airport by IHG has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Crowne Plaza Cleveland Airport by IHG?
Yes, Tavolo 72 offers Italian cuisine.
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Crowne Plaza Cleveland Airport by IHG Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Restaurant
Airport
Bed
Bathroom
Food
Shower
Location
Shuttle
Reviews
8/10 Good
20 Jul 2025
Hotel could use a remodel and the night reception desk could use more personality. Great location and nice shuttle service plus no parking fee.
Jill
Jill, 3-night trip
8/10 Good
14 Jul 2025
Angie in the lounge is excellent. We really appreciated her professionalism
Gary
Gary, 1-night trip
10/10 Excellent
21 Jun 2025
Great shower. Comfortable bed.
Matthew
Matthew, 2-night trip
2/10 Terrible
3 Aug 2025
Even though, I pre-paid for a room with two queens for three adults, they had overbooked and did not have a room for us. It was 11:00 at night and Expedia customer support found us a room at the Hampton Inn.
emma
emma, 1-night trip
6/10 Okay
26 Jul 2025
Restaurant not great although service was good. Hotel in dire need of updating. No amenities.
Georgiann
Georgiann, 1-night trip
8/10 Good
24 Apr 2025
Convenient to airport, friendly staff, comfortable room, easy transportation to and from airport.
William
William, 1-night trip
10/10 Excellent
25 May 2025
Super nice staff
Elaine
Elaine, 1-night trip
6/10 Okay
21 Jul 2025
I DID LIKE TO LOCATION BEING CLOSE TO THE CLEVELAND AIRPORT. SHUTTLE WAS AWESOME.
NEEDED: UPDATED CARPET, BATHROOM FACILITIES, THE LIQUID CONTAINERS FOR BATHING WERE EMPTY. THANKS FOR THE PRICING.
Hanifah
Hanifah, 1-night trip
2/10 Terrible
24 Jul 2025
Not ready or clean, the only good thing was the shuttle on time and prompt
raymond
raymond, 2-night trip
8/10 Good
21 Jul 2025
We always stay at the crown plaza when we fly out of Cleveland. This time there was no soaps or blow dryer. Room was bare of anything that we would normally use. This place does need upgrades.
Renee
Renee, 1-night trip
10/10 Excellent
9 Apr 2025
Nice hotel
Timothy
Timothy, 3-night trip
10/10 Excellent
16 Jun 2025
Wow my experience was extremely positive with this hotel and Staff from reserving to actually staying. I would recommend 100% this is what I call a Great service!! Thank you to the staff and the General Manager.
Natalie Marie
Natalie Marie, 1-night trip
10/10 Excellent
30 May 2025
Shawn at the front desk was exceptional. He was very attentive and helpful.
margie
margie, 1-night trip
6/10 Okay
20 Jul 2025
We had several issue's with the room key not working.
Jessica Danyelle
Jessica Danyelle, 2-night trip
2/10 Terrible
25 Jul 2025
We had a reservation many weeks in advance. When we arrived (early), we inquired in person for early check in. They confirmed our room, but said to come back after 4 pm. When we did so, they informed us that there was no room available any longer. I asked and the desk clerk said it happens fairly often and that very night they had turned away 10 parties with reservations.
Quintin
Quintin, 1-night trip
6/10 Okay
28 Jul 2025
Solid 3 stars. I have stayed in much cheaper hotels that had way better amenities. Was told at check in that I couldn't have the king size bed I booked and then my rooms fridge was broken and the tv kept kicking me off and wouldn't load channels. Staff was not very attentive. Would've been a bigger issue if I needed to stay longer then 24 hours. Room and hotel in general was clean and comfortable.
Emily
Emily, 1-night trip
4/10 Poor
26 Jun 2025
Older hotel that needs a refresh. Two elevators not in service and the third is in poor condition. The room was dated and lacked hot water. The restaurant was good.
Peter
Peter, 1-night trip
2/10 Terrible
19 Jul 2025
The elevators were extremely slow, sink didnt drain, was cracked, holes in bathroom door. Other rooms in bad condition, missing doorknob. Overall maintenance needed.
Beverly
Beverly, 3-night trip
2/10 Terrible
4 Aug 2025
There is something wrong with this hotel. Either they have no staff or they do not care. The pool was shut down; clearly some water damage has occurred recently; and there is minimal effort when it comes to housekeeping. There is a strong smell of mold and only one elevator worked.
We stayed for 10 hours because we needed to catch a flight. Any more time than that and we would have cancelled and stayed anywhere else.
Do not stay at this hotel.
Paul
Paul, 1-night trip
8/10 Good
21 Feb 2025
Nice stay
Avinash
Avinash, 1-night trip
10/10 Excellent
25 Apr 2025
The hotel room was very nice. Getting to and from the airport was easy and quick. The restaurant offered a variety of food and all of it was good. This was my second stay and I will stay there again.
Donna
Donna, 1-night trip
6/10 Okay
24 Jul 2025
This property was old and dated. My room had a big wet spot on the carpet and smelled horrible. I complained twice about it and nothing was done. The towels used by previous guest were also still hanging in the bathroom. In the 2nd room I reserved there was mold in the bathroom.
Amy
Amy, 1-night trip
2/10 Terrible
26 May 2025
Terrible old run down hotel with two elevators down.
Cheryl
Cheryl, 3-night trip
10/10 Excellent
18 Mar 2025
Super convenient overnight stay for the airport in cleveland. Restaurant downstairs was adequate and staff was super duper.
Chris
Chris, 1-night trip
10/10 Excellent
29 May 2025
Average aging place, need some love but covered my bases.