Discover upscale comfort at Hyatt Regency Cleveland At The Arcade, near JACK Cleveland Casino. Treat yourself to a Swedish massage or unwind with a drink by the fireplace in the lobby. With an on-site coffee shop, American cuisine restaurant, and helpful staff, you'll feel right at home.
Huntington Convention Center of Cleveland - 6 min walk - 0.6 km
Progressive Field - 10 min walk - 0.8 km
Rock and Roll Hall of Fame - 11 min walk - 1.0 km
Huntington Bank Field - 11 min walk - 1.0 km
Getting around
Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
Cleveland Hopkins International Airport (CLE) - 16 min drive
Cleveland, OH (CGF-Cuyahoga County) - 20 min drive
Cleveland Station - 16 min walk
Tower City-Public Square Station - 9 min walk
Restaurants
Chipotle Mexican Grill - 3 min walk
House of Blues - 4 min walk
Souper Market - 2 min walk
Rising Star Coffee Roasters - 1 min walk
Guys Pizza Co. - 1 min walk
About this property
Hyatt Regency Cleveland At The Arcade
Hyatt Regency Cleveland At The Arcade offers a great location, putting you within a short 10-minute walk of JACK Cleveland Casino and Rocket Arena. You can indulge in deep-tissue massages, facials or manicures and pedicures, and grab a bite to eat at 1890 Restaurant, which serves American cuisine and is open for breakfast. Other highlights at this eco-friendly hotel include a 24-hour fitness centre and a bar/lounge. Fellow travellers love the helpful staff and location. The property is only a short walk to public transportation: Tower City-Public Square Station is 9 minutes away.
At a glance
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Hotel size
293 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
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Pets
Pets allowed (dogs only, 1 total, up to 23 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (USD 49 per night; includes in/out privileges)
Height restrictions apply for on-site parking
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Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Golfing nearby
Working away
24-hour business centre
9 meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1890
ATM/banking
Safe-deposit box at front desk
Fireplace in reception
24-hour fitness centre
Spa services
Banquet hall
Art Deco architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairwells
Closed-captioned TV
Room amenities
Be entertained
IPod docking station
37-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and manicures and pedicures.
Dining
1890 Restaurant – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available.
1890 Lounge – This bar specialises in American cuisine and serves dinner and light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Here's the breakdown, no surprises
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 30 for adults and USD 9 to 15 for children
Late check-out can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 200 per stay)
Parking
Valet parking costs USD 49 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Arcade Hotel
Hyatt Regency Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Frequently asked questions
Does Hyatt Regency Cleveland At The Arcade offer free cancellation for a full refund?
Yes, Hyatt Regency Cleveland At The Arcade does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hyatt Regency Cleveland At The Arcade?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hyatt Regency Cleveland At The Arcade?
Yes. Valet parking costs USD 49 per night.
What are the check-in and check-out times at Hyatt Regency Cleveland At The Arcade?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
Is there an on-site casino at Hyatt Regency Cleveland At The Arcade?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (6-min walk) is nearby.
What is there to do at Hyatt Regency Cleveland At The Arcade and nearby?
Hyatt Regency Cleveland At The Arcade has a 24-hour fitness centre and spa services.
Are there restaurants at or near Hyatt Regency Cleveland At The Arcade?
Yes, 1890 Restaurant offers American cuisine.
What's the area around Hyatt Regency Cleveland At The Arcade like?
Hyatt Regency Cleveland At The Arcade is a short 9-minute walk from Tower City-Public Square Station and 15 minutes' walk from Rock and Roll Hall of Fame. Travellers say that the hotel is in a great location.
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Hyatt Regency Cleveland At The Arcade Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Arcade
Restaurant
Wedding
Building
Bed
View
Parking
What guests liked
Breakfast was delicious with a variety of options including hot items, yoghurt, oatmeal, fruit, and waffles. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
29 Aug 2025
Very Special Hotel
One of the coolest hotels we have ever stayed in.Just truly beautiful
Jane
Jane, 2-night trip
10/10 Exceptional
7 Jun 2025
Great place to stay
Tim
Tim, 3-night trip
10/10 Exceptional
16 Aug 2025
Nice
Beautiful place and lovely people.
April
April, 4-night trip
10/10 Exceptional
22 Jul 2025
Great place to stay, but could use better pillows.
Matthew
Matthew, 1-night trip
10/10 Exceptional
22 Aug 2025
Connery trip
Upon arrival, we were greeted. Our luggage was taken to our room. The room was spacious and clean. Location was perfect to walk around to see the city.
Patty
Patty, 2-night trip
10/10 Exceptional
3 Jun 2025
absolutely gorgeous hotel and very large room! would definitely stay here again
Kristin
Kristin, 1-night trip
10/10 Exceptional
5 Aug 2025
It is a wonderful experience by itself..With its attachment to the breathtaking arcade,we consider it a destination requirement when in Cleveland. Excellent. Get a room facing the arcade
Amy
Amy, 1-night trip
6/10 Good
26 Aug 2025
The hotel was clean the staff was great. A few little hiccups. About ten minutes after we got into our hotel room another couple walked in which was very uncomfortable and we then the next day we walked out of our room and someone was smoking weed in the hotel, that whole side of the hallway reeked. The hotel handled it great though and compensated some back to us to make up for it. Overall, the hotel was comfortable and clean
Julie
Julie, 2-night trip
10/10 Exceptional
2 Jul 2025
Great location, helpful and friendly staff. Super clean.
Kate
Kate, 1-night trip
8/10 Very good
26 Aug 2025
Mostly excellent.
Beautiful building. Excellent staff. Clean, spacious room. Good beds and pillows. Good bathroom. Only a few issues- very limited food choices at hotel restaurant. Shower a bit weak. Toilet set wouldn’t stay up for male urination. That was frustrating!
Great location.
David
David, 2-night trip
10/10 Exceptional
21 Jun 2025
Everything was great!
Chauntey
Chauntey, 2-night trip
10/10 Exceptional
26 Jul 2025
Unique and Awesome stay
Easy check-in, hotel was very unique utilizing the old arcade building from 1890. Rooms were larger than most in this price range. We self parked right next door for $35/night. Several restaurants are in the hotel, but you are in one of the best restaurant areas in the city. We walked to most places including an easy walk to Progressive Field. We highly recommend this hotel
Dominic
Dominic, 3-night trip
10/10 Exceptional
5 Jun 2025
The hotel was built in 1890 and it is wonderful. Staff were pleasant and accommodating. Would stay here again for sure
William
William, 1-night trip
10/10 Exceptional
15 Jul 2025
What a gem!
The hotel's location is central to so many venues. The room is spacious. The Arcade is stunning. The employees are kind and attentive. This is our 4th of 5th time staying here!
Amy
Amy, 1-night trip
2/10 Poor
5 Aug 2025
NO ROOMS AVAILABLE!!
We love The Arcade, every time we go to Cleveland, we stay there. However, this time, there were no rooms available AT ALL, which I guess is good for you.
Next time, 9/4/2025, we will be coming again. Hopefully, we can stay with you.
Brenda
Brenda, 1-night trip
10/10 Exceptional
10 May 2025
The building was gorgeous and unique. Excellent place to stay.
Charles
Charles, 1-night trip
10/10 Exceptional
29 Jun 2025
Baseball trip
Aaron checked us in and he was excellent!!! Answered all our questions and made great suggestions! Breakfast at 1890 was fantastic!!
Pamela
Pamela, 2-night trip
10/10 Exceptional
8 Jul 2025
Completely satisfied and then some
This was our first time staying here. The entire staff was friendly and welcoming from the valet to the front desk to the restaurant staff. The room was clean as was the lobby, restaurant and lounge and hallways. A unique experience that our family will enjoy again.
Andrea
Andrea, 1-night trip
10/10 Exceptional
2 Jul 2025
Would stay here again
Comfortable with nice amenities. Enjoyed the restaurants on site. Experience was very good overall. Only downsides were: temperature fluctuations (set thermostat to a comfortable temp, but room went from hot to cold all night) and rooms had motion sensor nightlights that turned on throughout the night.
Laura
Laura, 2-night trip
10/10 Exceptional
18 May 2025
In the heart of downtown , within walking distance of everything we wanted to do.
Rose
Rose, 3-night trip
10/10 Exceptional
2 Jun 2025
We love this location, conveniently located in the heart of downtown Cleveland. Many dining options, and entertainment. The hotel beds and pillows are extremely comfortable. We always choose this location.
Suzanne
Suzanne, 1-night trip
8/10 Very good
22 Jun 2025
Really quiet place. Feels like a ghost hotel. A bit outdated.