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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

3.0 star property
Crystal Lake hotel with indoor pool and restaurant

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Photo gallery for Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Situated by the water, this hotel offers stunning views and a convenient parking area.
Relax by the large pool surrounded by a seating area with a table and chairs, offering expansive views of the surrounding landscape.
Relax in this stylish room with a large bed, flat-screen TV, and comfortable sofa, offering a view of the outdoors.
Relax on the deck with comfortable sofas overlooking the water.
Relax in our stylish bar area with a long counter and comfortable seating.
Located in the business district, Holiday Inn Chicago Nw Crystal Lk Conv Ctr, an IHG Hotel offers a warm welcome with American cuisine at Three Oaks Lodge and a cozy fireplace in the lobby. Unwind by the indoor pool or explore nearby attractions; guests appreciate the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Housekeeping (on request)
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Room service
  • 24-hour business centre
  • 21 meeting rooms
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
The current price is RM435
RM492 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Restful nights await in this inviting bed with crisp white bedding.

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Relax in a spacious room with a large bed, a sofa, and a window offering a view of lush greenery.

Standard Room, 1 King Bed

8.4 out of 10
Very good
(37 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Relax in a stylish room with a large bed, wooden headboard, and geometric patterned bedspread.

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Lake View

Relax in a stylish room with a large bed, nightstand, and dresser, offering a view of lush greenery outside.

Standard Room, 1 King Bed, Lake View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Comfortable room with a neatly made bed, desk area, and modern design.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

Restful nights await in this inviting bed with crisp white bedding.

Standard Room, 1 Double Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Relax in a stylish room with a large bed, nightstand, and dresser, offering a view of lush greenery outside.

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a spacious desk area.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Enjoy a city view from the comfort of this stylish room, featuring two single beds and a spacious desk area.

Standard Room, 2 Queen Beds, Lake View

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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8.6 out of 10, Excellent, 1,000 reviews
The price is RM446
RM503 total
includes taxes & fees
2 Sept - 3 Sept
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About the area

Map
800 South Route 31, Crystal Lake, IL, 60014

What's nearby

  • Three Oaks Recreation Area - 14 min walk - 1.3 km
  • Revolution Patient Portal - 5 min drive - 3.6 km
  • Crystal Lake Park - 6 min drive - 6.4 km
  • Crystal Lake City Hall - 7 min drive - 5.7 km
  • Main Beach - 7 min drive - 7.1 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 47 min drive
  • Chicago, IL (PWK-Chicago Executive) - 48 min drive
  • Chicago, IL (DPA-Dupage) - 55 min drive
  • Cary Station - 5 min drive
  • Crystal Lake Pingree Road Station - 5 min drive
  • Fox River Grove Station - 7 min drive

Restaurants

  • ‪Subway - ‬18 min walk
  • ‪Portillo's - ‬3 min drive
  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG is a great choice for a stay in Crystal Lake. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Three Oaks Lodge, which serves American cuisine and is open for breakfast and dinner. Other highlights include a fitness centre, a terrace and a garden. Fellow travellers say great things about the helpful staff.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 197 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Skiing nearby

Working away

  • 24-hour business centre
  • 21 meeting rooms
  • Computer station
  • Conference space (21869 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Special features

Dining

Three Oaks Lodge – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 16.99 per person

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Chicago Nw Crystal Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Lk Conv Ctr Hotel
Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Chicago Nw Lk Conv Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Hotel
Holiday Inn Chicago Nw Crystal Lk Conv Ctr an IHG Hotel
"Holiday Inn Chicago Nw Crystal Lk Conv Ctr an IHG Hotel"
Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Crystal Lake

Frequently asked questions

Does Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 11:00 PM.

Are pets allowed at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM. Express check-out is available.

What is there to do at Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG and nearby?

Have fun with nearby winter activities such as skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area. Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG also has a garden.

Are there restaurants at or near Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG?

Yes, Three Oaks Lodge offers American cuisine.

What's the area around Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG like?

Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG is located a short 12-minute walk from Three Oaks Recreation Area.

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Holiday Inn Chicago Nw Crystal Lk Conv Ctr by IHG Reviews

Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Elevator
Children
Lobby
Food
Bathroom

What guests liked

  • The pool was a highlight for many guests, with some describing it as large, welcoming, and great. (9 reviews)
  • Breakfast was consistently described as good, great, delicious, and amazing with made-to-order options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

A great stay!
Adela, 1-night trip

8/10 Good

Friendly staff.
Daina, 3-night trip

6/10 Okay

Nice people old hotel
james, 4-night trip

10/10 Excellent

The best part of the stay was the sales manager Fran. She went above and beyond to help in a time of need. Nice hotel. Clean, good breakfast, great location.
Patrick, 5-night trip

10/10 Excellent

Spacious room, clean facility and friendly staff
Divino, 1-night trip

10/10 Excellent

We loved it there!
Katie, 1-night trip

6/10 Okay

The hotel was nice clean pool, there were some issues like in the bathroom exposed wires, and the food was overpriced to the quality. Lots of places to relax around the hotel inside and out. To far to walk to shopping and food, but was a very quick car ride to lots of food options
Henry, 3-night trip

10/10 Excellent

Good place, great breakfast
Zachary, 1-night trip

10/10 Excellent

Everything was perfect!! We had a great stay!
Jeanne, 2-night trip

10/10 Excellent

Clean property, great caring staff. Wonderful stsy
Wendy, 2-night trip

10/10 Excellent

Great location!
Cary, 1-night trip

10/10 Excellent

Great place with an amazing value.
Daniel, 1-night trip

10/10 Excellent

We had a very short stay, but it was quiet and comfortable. Would stay there again. Plus the price was right.
Mary, 1-night trip

10/10 Excellent

We have stayed here many times and are always happy to be there. Staff is wonderful and rooms are always clean!
Nancy, 1-night trip

10/10 Excellent

Nice well kept and near restaurants and shopping
Jodi, 1-night trip

8/10 Good

It was close to our friends home. wallpaper in our room had bleach looking lines running through it. looks like someone sprayed something on the wall and it took the color out of the paper. wish the fins on the air conditioner moved my feet were freezing as the air blew across them.
patty, 2-night trip

2/10 Terrible

They bath room floors are coming up. Bathroom not clean
Feliks, 1-night trip

10/10 Excellent

Enjoyed our stay!
Dave, 4-night trip

8/10 Good

Very nice place to stay
Christopher, 3-night trip

6/10 Okay

Gentleman in the room next to us was having a conversation on the phone at regular volume until 1am and I could hear him as if he was in the room with me
Kyle, 1-night trip

10/10 Excellent

Great stay
Kenneth, 4-night trip

6/10 Okay

Enjoyed my stay, however this is clearly a 1970’s hotel which could do with a makeover. It wasn’t unclean just a little tardy. Great staff made the difference.
Derek, 5-night trip

10/10 Excellent

Great
Jodi, 1-night trip

2/10 Terrible

Room refrigerator legs broken. Several Room electrical outlets powered by hidden power strip. GFCI tripped and lost power to TV, lamps, outlets. Front desk failed to follow up on repairs and power still out upon return to room 12 hours later. Offered 2 free drinks and upon attempting to redeem at bar, found out the beer tap had been broken for 2 weeks.
PHILIP, 3-night trip

2/10 Terrible

This hotel isn't worth anywhere near the amount they charge. It's an old hotel very cheaply "updated" with cheap peeling wallpaper and the front of our sink base was literally falling off. The corners of the floor are cracked and delaminating. The staff was ok but the grounds aren't well kept and it's noisy. The beds are also some of the most uncomfortable I've ever slept in. Woke up with a headache and stuffy nose from the room. Definitely not worth it. Left me wanting my money back.
Front of the sink is literally falling off
More dirty corners and delamination
Dirty corners
Wallpaper peeling
Chris, 1-night trip