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Castle Hilo Hawaiian Hotel

3.5 star property
Bayfront hotel with outdoor pool, near Port of Hilo

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Photo gallery for Castle Hilo Hawaiian Hotel

Exterior
Living area
Sports facility
Lanai
Desk, laptop workspace, iron/ironing board, rollaway beds
Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds
  • Fridge
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is RM705
RM989 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, Garden View

Desk, laptop workspace, iron/ironing board, rollaway beds

Room, Garden View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Lanai

Suite, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 69 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Garden View

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Desk, laptop workspace, iron/ironing board, rollaway beds

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Oceanfront

View from room

Premium Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, Oceanfront

Lanai

Room, Oceanfront

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Room, Garden View

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Room, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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The price is RM758
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includes taxes & fees
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Liliuokalani Park and Gardens - 6 min walk
  • Coconut Island Park - 7 min walk
  • Hilo Shopping Center - 3 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo, HI (ITO-Hilo Intl.) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Castle Hilo Hawaiian Hotel

Castle Hilo Hawaiian Hotel puts you within a 10-minute drive of Port of Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness centre and a terrace. Fellow travellers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkelling nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse – This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge – This café only serves light fare. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 35.38 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness centre access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
State tax ID – GE-189-318-3488-01

Also known as

Castle Hilo Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Castle Hilo Hawaiian Hotel offer free cancellation for a full refund?

Yes, Castle Hilo Hawaiian Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Castle Hilo Hawaiian Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Castle Hilo Hawaiian Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Castle Hilo Hawaiian Hotel?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at Castle Hilo Hawaiian Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Castle Hilo Hawaiian Hotel and nearby?

Have fun with activities such as hiking, kayaking and mountain biking, and practise your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness centre and a garden.

Are there restaurants at or near Castle Hilo Hawaiian Hotel?

Yes, there's an on-site restaurant, WSW The Steakhouse.

What's the area around Castle Hilo Hawaiian Hotel like?

Castle Hilo Hawaiian Hotel is in Keaukaha, a short 7-minute drive from Hilo, HI (ITO-Hilo Intl.) and 6 minutes' walk from Liliuokalani Park and Gardens. Travellers give top marks for the hotel's prime location.

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Castle Hilo Hawaiian Hotel Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Nice location on the water next to coconut island.
2-night trip

10/10 Exceptional

Hilo hotel
The best place ever, loved the views, the food and service
Ana, 1-night trip

8/10 Very good

Great location beautifully views of Hilo bay
Lee, 2-night trip

10/10 Exceptional

Hilo Hawaiian Hotel is fine.
The Hilo Hawaiian is a beautiful hotel with a sea side location. My only gripe was the included continental breakfast.
Keith, 3-night trip

8/10 Very good

Love the local hospitality of this place. Truly the only place worth staying at in Hilo.
1-night trip

6/10 Good

2 night stay
This was a very quick trip so the room served its purpose as a home base. I don’t feel like I could have stayed any longer.
Peggy, 2-night trip

8/10 Very good

A very good deal in Hilo
A very nice hotel at a reasonable price. The beds were great but it would have been nice to have a microwave. I enjoyed the free welcome drink and the staff was great. Parking is free and very convenient and the hotel is close to town. A great place to stay for a couple of nights while you tour Hilo and Volcano, which is less than an hour away.
Moon rise from our seventh floor balcony
Lovely flowers in the lobby
Frances, 2-night trip

8/10 Very good

Great view
Great location for ocean view. Must drive to see anything around Hilo. Older rooms but very clean with a wonderful staff crew
Shirley, 2-night trip

10/10 Exceptional

didn't want to leave.
location and view are unsurpassed. relaxing. must experience to truly appreciate. the continental breakfast was not very impressive. resort charge was an unpleasant surprise. staff was incredibly friendly and hard working.
stephen, 4-night trip

6/10 Good

Hotel staff are nice however hotel is outdated, the sofa and chairs are very old and dirty
Christine, 2-night trip

8/10 Very good

Decent
The room was decent, it met our needs but it was showing its age. The floor needed to be vacuumed, so did the elevators and hallways. The staff was very nice. The continental breakfast was okay. It was fine for an overnight stay.
Edward, 1-night trip

10/10 Exceptional

Excellent hotel for our needs. Best view and easy access to Coconut Island for a swim. Super comfy beds, spacious room. Continental breakfast was a little disappointing but everything else was awesome!
1-night trip

10/10 Exceptional

Great location for vacation in Hilo area.
BIN, 5-night trip

10/10 Exceptional

We like staying at this property whenever we are visiting Hilo
Esteban, 3-night trip

10/10 Exceptional

Awesome view
Hotel was dated but we found it to be comfortable for our needs. The view was awesome to wake up too or have an evening cocktail. Will stay again.
Krysti, 2-night trip

8/10 Very good

Good hotel
The hotel was nice - room was spacious and comfortable. The continental breakfast however was very poor.
Clement, 1-night trip

8/10 Very good

Great location
Vincent, 2-night trip

10/10 Exceptional

Nice rooms and location
Lloyd, 3-night trip

6/10 Good

Good location & Quiet
Stephen Man Fai, 2-night trip

10/10 Exceptional

Friendly check-in
Extremely friendly and helpful check-in. I forgot to ask for a room close to the elevator for my elderly mother and they were very accommodating. The hotel, while a little dated - is right on the water and the sea side has a great view. The elevator are very fast, and the restaurant and bar have great food.
Sterling, 1-night trip

10/10 Exceptional

It's was relaxing. Staff was awesome
William, 2-night trip

10/10 Exceptional

Beautiful area to walk around. It is an older venue but kept immaculately.
Leonard, 1-night trip

8/10 Very good

Comfortable stay in Hilo
We loved the space of the room on the garden side of the hotel. We were given an end room with windows on the side as well as the patio. Our concern was with cleanliness. Around high touch areas like door knobs were a lot of noticeable finger prints and the window sill in the bathroom had insects. Luckily we always carry disinfectant wipes and were able to clean light switches, door knobs etc. The beds were fine. The bathtub really needs resurfacing or replacing. Overall we enjoyed our stay.
Don, 2-night trip

10/10 Exceptional

Fast service & quick check in
Kari-Lyn, 1-night trip

6/10 Good

The staff was rude from check in to check out
2-night trip