property location was nice, unfortunately that’s about it though. the room was not cleaned, it’s was very dusty and you could see marks left on wall behind the bed where a previous guest had “finished”. the spar bath had a small scratchy hole in the bottom of it (unsure if it was leaking) the tiles in the shower were cracked, there was dark patches on the tv screen making it hard to enjoy, the “heated” lap pool was cold upon multiple visits, none of the QR codes worked to order room service or pool side drinks, when asking restaurant staff about this, they were rude and snarky on more than one occasion, one making a comment about my partners stature as we were walking away. we were unable to eat from
the resort the whole time we were there, due to limited menus, rude servers, and the lack of working QR Codes. (very much recommend the pelican waters tavern as a place to eat and drink) i ended up getting influenza on the trip, possibly not the resorts fault but. the room was not cleaned properly so. putting it on them. it was very very disappointing and i will not be returning and will be warning others of my experience