4/10 Sederhana
14 Oktober 2024
Terrible place unfortunately
For the 3 nights I stayed here, we spent far over $650 for a terrible room. They did not refund the 100$ deposit back to us despite there being no damages. The bathroom window did not lock, there was no screen and this was on the first floor of the hotel, which faces a busy street. Mind you, I had my 5 year old daughter with me, and the area is not the best (there were homeless people sleeping on the bench in the front of the hotel). I asked to switch rooms, because I could not sleep for feeling unsafe here and for her, and they refused to change the room despite there being many rooms open at this time (maybe 3 cars total in the parking lot).
My daughter had got a 50$ toy at Disneyland she had in the room (which was the reason for the visit), and when the maid gave us new towels in the room, she took this toy for some very odd reason. We had it up on a shelf, so not really sure why they would take it. Save yourself the trouble, and stay somewhere else. There are plenty more available hotels in the same area.. I could say more about it but i'm saving my breath.
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