This was my worst hotel experience ever. Firstly, the cardio equipment was broken throughout my stay, despite my complaints. The front desk, especially Amy, was unresponsive. She ignored calls and was often distracted by her phone, even admitting to watching Netflix instead of assisting guests. Her lack of accountability was frustrating. However, the evening attendant and a deaf housekeeper were exceptional.
The room was standard, and breakfast, though basic, was adequate. They offered water upon request, which was a plus. Overall, while the room and breakfast were fine, the persistent issues with the gym and front desk service significantly detracted from my stay.