While the reception area is small and quaint, this location is situated in a very convenient location on the river, where plenty of restaurants and bars are within walking distance. The spa and pool area are attractive and calming and the rooftop restaurant, Moonraker, has a wonderful view of the river and city. The property is clean and well maintained, the room was quite nice, and the staff and service were outstanding (save for one receptionist with a hyphenated name and skull tattoo on her chest, who is curt and borderline rude). Commendations for Nya at the spa, Donald and the young lady from the pool area, Executive Chef Barry, Yana in reception, and Janet from the Pendry bar. The bell staff were also to be commended. Almost everyone went out of their way to ensure my stay was accommodating, my needs were anticipated and met, thus my expectations as a guest were exceeded. Details were not overlooked and I had a great interactions with 99% of staff. It was a fantastic experience and I would not hesitate to return.