Near Laval University, Hotel Universel offers a unique blend of relaxation and entertainment. Unwind in the sauna or steam room, enjoy Italian cuisine at Boston Pizza Restaurant, or dance the night away at the nightclub. With free in-room WiFi, a garden to stroll through and helpful staff nearby.
Reviews
7.27.2 out of 10
Good
Popular amenities
Bar
24/7 front desk
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Nightclub
Breakfast available
Health club
Sauna
Steam room
Coffee shop/cafe
Business centre
Terrace
24-hour front desk
Feel at home (6)
Children stay free
Fridge
Private bathroom
Living room
Cable/satellite TV service
Garden
The current price is RM335
RM335
RM399 total
includes taxes & fees
20 Apr - 21 Apr
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
Highlights
Air conditioning
Heating
Fridge
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
36 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Studio (Unilofts Building)
Standard Studio (Unilofts Building)
Highlights
Air conditioning
Heating
Kitchenette
Fridge
Plasma TV
Blackout curtains
Hairdryer
Private bathroom
20 sq m
Sleeps 2
1 Double Bed
View all photos for Deluxe Room, 1 King Bed, Jetted Tub
Jean Lesage International Airport (YQB) - 15 min drive
Quebec Sainte-Foy Station - 16 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 16 min drive
Quebec Palace Station - 17 min drive
Restaurants
Starbucks - 5 min walk
McDonald's - 11 min walk
Boston Pizza
Shaker Cuisine & Mixologie Québec - 5 min walk
ThaiZone - 5 min walk
About this property
Hotel Universel
Hotel Universel features a nightclub and puts you only steps from Laval University. Guests can visit the health club for a workout or grab a bite to eat at Boston Pizza Restaurant, which serves Italian cuisine. An indoor pool, a bar/lounge and a sauna are other highlights. Fellow travellers love the helpful staff and location.
Languages
English, French
At a glance
Hotel size
182 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
English breakfast (surcharge) on weekend mornings 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
Local/corner shop
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Television in common areas
Health club
An indoor pool
Nightclub
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Fridge
More
Daily housekeeping
Special features
Dining
Boston Pizza Restaurant – This restaurant specialises in Italian cuisine.
Fees & policies
Refundable deposits
Deposit: CAD 100 per accommodation, per stay
Optional extras
English breakfast is offered for an extra charge of approximately CAD 15 to 20 for adults and CAD 15 to 20 for children
Parking
RV/bus/lorry parking is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Eurocard
Property Registration Number 006160, 2025-12-31
Also known as
Hotel Universel Quebec
Hotel Universel
Universel Quebec
Universel
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City
Frequently asked questions
Does Hotel Universel offer free cancellation for a full refund?
Yes, Hotel Universel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Universel?
Yes, there's an indoor pool.
Are pets allowed at Hotel Universel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universel?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Hotel Universel?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Hotel Universel and nearby?
Hotel Universel has a nightclub, an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Universel?
Yes, Boston Pizza Restaurant offers Italian cuisine.
What's the area around Hotel Universel like?
Hotel Universel is a short 1-minute walk from Laval University and 11 minutes' walk from PEPS. Travellers love the hotel's prime location.
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Hotel Universel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 Nov 2024
Beautoful property with an amazing staff, easy to find and park at , boston pizza attached to hotel so it was very convenient after along drive ! Rooms were spacious and clean !
Andrea
Andrea, 1-night trip
10/10 Exceptional
22 Jan 2025
Perfect location for Université Laval
Clean and spacious room. Will come back.
Robert
Robert, 1-night trip
10/10 Exceptional
11 Nov 2024
Nice quiet place
John
John, 3-night trip
8/10 Very good
14 Dec 2024
Great service; beautiful Christmas decorations; some rooms/areas need a little love
Sara
Sara, 2-night trip
10/10 Exceptional
4 Jan 2025
Thank you for the nice common areas
Jean-Sébastien
Jean-Sébastien, 2-night trip
10/10 Exceptional
26 Dec 2024
Everything was good
Hitesh
Hitesh, 1-night trip
10/10 Exceptional
6 Jan 2025
Super
Sefiye miguel
Sefiye miguel, 1-night trip
10/10 Exceptional
21 Dec 2024
Indoor pool
Afsoon
Afsoon, 2-night trip
6/10 Good
23 Mar 2025
No breakfast. Hotel was fairly dirty. Sink wouldn't drain, toilet wouldn't stop running. No sound proof rooms, the downstairs is worse than the upstairs.
The hot tub was not hot. It was room temperature.
Tania
Tania, 2-night trip
8/10 Very good
18 Dec 2024
Lobby was very nice, but pool and room were outdated and lacklustre
Michelle
Michelle, 1-night trip
10/10 Exceptional
4 Nov 2024
I like the emplacement
Monika
Monika, 1-night trip
4/10 Fair
3 Jan 2025
Basic accommodation
Rooms were clean but very noisy during the night.
Hot tub was cold. Inside Pool was very appreciated by my daughter (7yrs old) and temperature was good.
Daniel
Daniel, 1-night trip
6/10 Good
26 Dec 2024
Rooms were very noisy
shifali
shifali, 4-night trip
8/10 Very good
30 Dec 2024
Staff were really helpful. Didn't like that there is no complimentary continental breakfast. Shortage of towels.
Nicholas
Nicholas, 2-night trip
8/10 Very good
3 Jan 2025
No cleaning during the stay!! No one takes out the trash or gives you towels. The rest was fine.
Constanza
Constanza, 3-night trip
4/10 Fair
13 Mar 2025
desappointed
Thermostat at 24 degree all the time,wifi no functionned,the pool was situate in another building.the fan in bathroon no functioned
Gilles
Gilles, 2-night trip
8/10 Very good
24 Nov 2024
Correct
Marc
Marc, 1-night trip
6/10 Good
29 Dec 2024
Rooms are old and bed mattress was due to be changed.
Lobby is clean but rooms are old and require a facelift.
andrew
andrew, 1-night trip
6/10 Good
1 Jan 2025
Its okay
Jessica
Jessica, 2-night trip
8/10 Very good
9 Jan 2025
We had to wait for our room as it was not ready on the time when we checked in.
Joan
Joan, 2-night trip
4/10 Fair
26 Dec 2024
Is the first hotel where I have to request to the front desk to clean the room so I find it clean next day. The towels were very small and the smell of the chlorine of the swimming pool was super strong from the elevator and the hallway.
Cesar
Cesar, 4-night trip
6/10 Good
16 Feb 2025
An average experience
An affordable option. Overall condition of the hotel wasn’t great. They don’t clean the rooms during your stay unless told to 24hrs in advance. If you go to the Boston pizza that’s attached you have to go through the pool area. Not a huge problem. But they close the pool area at 10:00pm. So if you’re at Boston pizza past 10pm and it’s winter you need to walk back outside.
David
David, 2-night trip
6/10 Good
3 Jan 2025
Lack of storage for clothes. The bed was very stiff.