Fantastic location. Lovely building high ceilings very traditional. Tea coffee in the room, however only one packet of bicuits(contains 2 biscuits) for a family room, there were 3 of us, and one hot chocolate sachet. I went to ask staff for another packet of biscuits so we could least have one each to be told NO, only one packet per room , I did explain we only have 2 biscuits for 3 people still NO!!!! The shower needs updating. Bedding very clean and comfy. Breakfast very nice, and the staff that day were lovely. However the staff on arrival could have been more pleasant/accomadating. The last day staff Allowed us to leave luggage while we shopped which was great x