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Hotel Indigo El Paso Downtown by IHG

3.5 star property
Hotel with outdoor pool, near Paso del Norte International Bridge

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Photo gallery for Hotel Indigo El Paso Downtown by IHG

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Room amenity
Meeting facility
Bar (on property)
Property amenity
In downtown El Paso, Hotel Indigo El Paso Downtown offers a unique blend of comfort and relaxation. Take a dip in the outdoor pool with cabanas, grab a drink at the bar, or stay fit at the 24-hour gym. With perks like dry cleaning/laundry services and concierge services from helpful staff who go above and beyond.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Connecting rooms available
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library

Feel at home (6)

  • Cots/infant beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is RM428
RM503 total
includes taxes & fees
1 Sept - 2 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Transfer Shower

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Transfer Shower

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(75 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Satellite channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

DoubleTree by Hilton El Paso Downtown

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
7.8 out of 10, Good, 1,003 reviews
The price is RM389
RM461 total
includes taxes & fees
10 Aug - 11 Aug
DoubleTree by Hilton El Paso Downtown
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About the area

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk - 0.5 km
  • Paso del Norte International Bridge - 19 min walk - 1.6 km
  • University of Texas at El Paso - 2 min drive - 1.6 km
  • Don Haskins Center - 3 min drive - 3.1 km
  • Sun Bowl Stadium - 3 min drive - 3.8 km

Getting around

  • El Paso International Airport (ELP) - 16 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 41 min drive
  • El Paso Union Depot - 17 min walk

Restaurants

  • ‪The Tap - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬1 min walk
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown by IHG

Hotel Indigo El Paso Downtown by IHG puts you within a 10-minute drive of Paso del Norte International Bridge and Sunland Park Mall. After visiting the 24-hour fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. Fellow travellers love the helpful staff and overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 119 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (up to 34 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 21 per day; includes in/out privileges)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Fence around the pool

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Cot/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 0 to 18 per person

Children & extra beds

  • Cots/infant beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 21 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo El Paso By Ihg El Paso
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown by IHG Hotel
Hotel Indigo El Paso Downtown an IHG Hotel
Hotel Indigo El Paso Downtown by IHG El Paso
Hotel Indigo El Paso Downtown by IHG Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown by IHG offer free cancellation for a full refund?

Yes, Hotel Indigo El Paso Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Indigo El Paso Downtown by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at Hotel Indigo El Paso Downtown by IHG?

Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Indigo El Paso Downtown by IHG?

Yes. Valet parking costs USD 21 per day.

What are the check-in and check-out times at Hotel Indigo El Paso Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.

Is there an on-site casino at Hotel Indigo El Paso Downtown by IHG?

No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (10-min drive) and Speaking Rock Entertainment Center (15-min drive) are both nearby.

What is there to do at Hotel Indigo El Paso Downtown by IHG and nearby?

Hotel Indigo El Paso Downtown by IHG has an outdoor pool and a 24-hour fitness centre.

Are there restaurants at or near Hotel Indigo El Paso Downtown by IHG?

Yes, there's an on-site restaurant.

What's the area around Hotel Indigo El Paso Downtown by IHG like?

Hotel Indigo El Paso Downtown by IHG is in Downtown El Paso, a short 5-minute walk from Plaza Theater and 14 minutes' walk from El Paso Downtown Artist and Farmer's Market. Travellers give top marks for the hotel's prime location.

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Hotel Indigo El Paso Downtown by IHG Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bar
Location
Restaurant
Live music
Parking
View
Bed
Food

What guests liked

  • The pool was consistently described as nice, warm, beautiful, and great, providing a relaxing experience for guests. (27 reviews)
  • The on-site restaurant and nearby dining options were highly praised for their great food and convenient location. (10 reviews)
  • Breakfast at Mamacitas was consistently described as delicious. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel!
Mindy, 1-night trip

10/10 Exceptional

Friends wedding

Our stay was great! Nice clean hotel the beds were comfy and the shower had great pressure. We had a pool view and it was pretty
Eric, 2-night trip

10/10 Exceptional

Great stay!
ana, 2-night trip

10/10 Exceptional

Amazing place to stay!
Joey, 2-night trip

10/10 Exceptional

Superb!

We had a blast, it was my bday weekend and me and my family enjoyed it so much, from the delicious food, the pool and the activities they offer we even got to do a sound bath session that was amazing! Always a pleasure staying at the Indigo Hotel!
marisol, 2-night trip

10/10 Exceptional

Loved it will stay again
george, 1-night trip

10/10 Exceptional

Great times, beautiful spot to chill

The room was amazing, the hotel, had an amazing view of El Paso. Liked the pool area that had an area that someone could grab drinks and relax. It was a great experience for myself. Just wish the AC was easier to use, my room was set at 64, and when attempted to change the temp, the AC wouldn’t work.
Neal, 1-night trip

10/10 Exceptional

Great place to stay.
Neal, 2-night trip

10/10 Exceptional

such a beautiful hotel!
Jose, 1-night trip

10/10 Exceptional

We’ve stayed at this hotel a couple times and it’s always so good to us!
Lizbette, 2-night trip

10/10 Exceptional

Friendly helpful staff. Great restaurant.
Marc, 2-night trip

6/10 Good

Not Bad, Not Good

The front desk staff were amazing. The walls were very thin. We could hear children in the hallway after 12am and doors closing loudly. It definitely affected our sleep and comfort. This is the first upscale hotel that has happened with us.
2-night trip

10/10 Exceptional

Really nice and clean comfy
Joshua, 1-night trip

10/10 Exceptional

Restaurants nearby
mikylah, 1-night trip

10/10 Exceptional

Loved that we could order from Mamacitas to the room! The pool was also very relaxing and had a chill vibe.
Maxx, 1-night trip

2/10 Poor

Dont stay too loud and nothing works
Olivia, 1-night trip

10/10 Exceptional

A True Downtown Gem

Can’t say enough good about this hotel in heart of DT El Paso! Lovely pool, bar, rooms, showers, and a great restaurant. For the money, it’s my best hotel experience this yeR
Alan, 3-night trip

10/10 Exceptional

Amazing staff, from the valet parking crew to the front desk to the bar. Couldn't be more hospitable. Super clean and comfortable room.
Winston, 1-night trip

10/10 Exceptional

I’ve stayed before and was excited to stay again!
Angela, 1-night trip

10/10 Exceptional

Amazing hotel very professional great bar overall excellent stay
Stephanie, 1-night trip

10/10 Exceptional

Great place, comfortable
Peter, 1-night trip

10/10 Exceptional

I looved it.... everything was amazing, clean SERVICE WAS MORE THAN EXCELENT!!! the staff was Super nice !! Thr restaurant downstaris is so good !!
Yudith, 1-night trip

10/10 Exceptional

The staff was very polite, the place was very clean, the service in the bar was great with amazing food and service the pool was nice and warm. It’s a place I will be visiting from now on
Daniel, 1-night trip

10/10 Exceptional

Mamacitas had great dinner and drink options. Comfortable bed, pool was beautiful. Our flight lost our luggage and the hotel gave is toothbrushes, paste and deodorant which was a life saver. Get coffee at Coffeebox two blocks away!
Gretchen, 1-night trip

10/10 Exceptional

Very nice, no complaints! Would stay there again!
Valerie, 1-night trip