Overall our stay was good! The hotel is nice, very clean (rooms, restaurants, pool area), the staff is very friendly and helpful. Many thanks to the staff from cleaning, there are doing an excellent job. The food was good and diverse, however a small remark is that for a 5 stars hotel I would have expected to have sea food dishes as well, at least for one-two evenings. The prices for the drinks and snacks were ok, not expensive for a 5 stars. The hotel is kids friendly, has a playground and a playroom, however the pool area is very slippery when is wet, my daughter had to wear shoes after coming out from the pool. I think the sunbeds should move closer to the plants area so that the people can walk on the wooden patio and not the other way around (that was not slippery, it’s safer).
Tsilivi village is very nice but it’s not pushchairs friendly (no pedestrians cross, difficult to cross the streets and it’s lot of traffic), it was difficult for us to use it when we went out. The Tsilivi beach nearby was not as expected, it was quite untidy and messy, but the sea was nice and clean.
Hotel is offering chargeable private taxi which is nice, from airport to the hotel the taxi driver was very kind and respectful, however on the way to the airport we had a different driver and we were very disappointed, he stopped the car in the middle of the road to argue with another driver, yelled to him in front of us and he was very grumpy all the way to the airport, that was a very rude attitud