6/10 Good
4 August 2024
You get what you pay for
Didn’t realize the rooms don’t really have air condition - even though the thermostat says “Air Conditioner”. The first night was very hot, even with windows open (however with no screens you have to put the curtains in front of the windows so no bugs (or birds) come in); the second night we were able to get a fan that moved the air around more. Our kettle had a crack in it, we notified the front desk. The room was set up with a portable crib - our kids are older and needed the pull-out instead. The coverlet for the sofa bed had a big stain on it, but the kids never had to use it since it was so hot anyway. One of the hand towels also had small stains on it, but there were plenty of others provided that we just put it to the side. Notified the front desk about both and they apologized. The neighborhood was overall quiet but very dirty with a lot of trash and broken glass and if you walk from the train station (or want to get to the downtown area) like we did on arrival - you have to walk through an area of people living in tents with a sign up that says “Watch your children” - not the most comforting. However, we did figure out the tram system and it’s easy to hop on just one street over from the hotel. Staff was very friendly though and the room was clean, other than the above mentioned coverlet and towel.
Verified traveller
2-night family trip
Verified Hotels.com guest review
