Beware of this hotel- do not stay here. We had a terrible experience and will never be back.
We were checking in after hours and called multiple times to ensure that was possible and that we had the correct protocol. When we arrived to the hotel at 12:45am, our keys were not correctly activated and couldn’t access our room. No after hours/ emergency number for us to contact. Instead, we had to frantically call 20+ hotels in the area at 1am on fourth of July weekend to find a place to stay. Thankfully we found a room but it was almost double the price.
On arrival back to the hotel in the morning, when asking for a refund (which should be the bare minimum) instead of the manager being apologetic, we were met with hostility, sarcasm and she insinuated it was our fault we couldn’t get in.
We have only received a partial refund and have been ignored by the hotel 5 days later after calling everyday.
We had multiple key issues after checking in, the rooms were dirty and the front desk was rarely staffed to get assistance.
The only good thing about this hotel is the location, but you can certainly find better hotels for the price in the same area.