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Casa de Hacienda Su Merced

3.5 star property
Family-friendly Puembo hotel with 2 restaurants, connected to a shopping centre

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Photo gallery for Casa de Hacienda Su Merced

Front of property
City view from property
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Exterior detail
View from property
Experience the warmth of Casa de Hacienda Su Merced, a family-friendly hotel connected to a shopping center. Savor breakfast at one of the two on-site restaurants, unwind with friends at the daily manager's reception or gather around the firepit under starry skies. With free in-room WiFi and self parking, this cozy retreat has left guests feeling delighted.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Free breakfast
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Free supervised childcare
  • 24-hour room service
  • 2 coffee shops/cafes
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Supervised childcare (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Second bathroom
  • Garden
The current price is RM671
RM678 total
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Romantic Double Room Single Use, 1 Bedroom

Courtyard view

Romantic Double Room Single Use, 1 Bedroom

Highlights

Garden
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Connecting rooms available
Free minibar items
Clothes dryer
  • 85 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Triple Room, 1 Bedroom

View from room

Premium Triple Room, 1 Bedroom

Highlights

Garden
Individually furnished
Individually decorated
Private indoor hot tub
Heating
Connecting rooms available
Free minibar items
Clothes dryer
  • 77 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Twin Room

View from room

Comfort Twin Room

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Heating
Connecting rooms available
Free minibar items
Clothes dryer
  • 60 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Design Cabin

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Design Cabin

Highlights

Separate dining area
Heating
Connecting rooms available
Free minibar items
Clothes dryer
Pillow menu
Separate bedroom
Select Comfort bed
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Design Double or Twin Room, Garden View, Ground Floor

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Design Double or Twin Room, Garden View, Ground Floor

Highlights

Balcony
Heating
Connecting rooms available
Free minibar items
Clothes dryer
Pillow menu
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 1 Queen Bed OR 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Single Room

View from room

Deluxe Single Room

Highlights

Porch/lanai
Heating
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Clothes dryer
Pillow menu
Select Comfort bed
  • 50 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the area

Map
Calle Julio Tobar Donoso, Casa No. 12, 1 Km. Y de Puembo, Chiche Obraje, Puembo, Pichincha, P01000

What's nearby

  • University of San Francisco Quito Campus - 13 min drive - 12.3 km
  • Atahualpa Olympic Stadium - 19 min drive - 20.9 km
  • Quicentro Shopping - 19 min drive - 20.9 km
  • Parque La Carolina - 19 min drive - 20.9 km
  • General Rumiñahui Coliseum - 20 min drive - 20.5 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 39 min drive
  • Chimbacalle Station - 34 min drive
  • Universidad Central Station - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪La Casa de Rafa - ‬11 min drive
  • ‪El Ensayadero - ‬11 min drive
  • ‪Cañon Del Chiche - ‬11 min drive
  • ‪Blend by La Birrería - ‬8 min drive
  • ‪Al Forno - ‬3 min walk

About this property

Casa de Hacienda Su Merced

Casa de Hacienda Su Merced is a great choice for a stay in Puembo. Guests looking for a bite to eat can visit the 2 restaurants, and the 2 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights at this Colonial hotel include 2 coffee shops/cafes, a snack bar/deli and a terrace.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Free supervised childcare
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle within 12 km*
    • Shopping centre shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 1200
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Banquet hall
  • Firepit
  • Outdoor furniture
  • Colonial architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered plug sockets in bathroom
  • Grab bar in shower
  • Shower grab bar height (centimetres): 50
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Home comfort

  • Heating
  • Free stocked minibar
  • Dryer
  • Window screens

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Selected Comfort mattress

Freshen up

  • 2 bathrooms
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Toriles – Overlooking the garden, this karaoke bar specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 15 per person (return)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for USD 15.0 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Casa Hacienda Su Merced Hotel Puembo
Casa Hacienda Su Merced Hotel
Casa Hacienda Su Merced Puembo
Casa Hacienda Su Merced
Casa De Hacienda Su Merced Ecuador/Puembo
Casa Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel
Casa de Hacienda Su Merced Puembo
Casa de Hacienda Su Merced Hotel Puembo

Frequently asked questions

Does Casa de Hacienda Su Merced offer free cancellation for a full refund?

Yes, Casa de Hacienda Su Merced does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa de Hacienda Su Merced?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Casa de Hacienda Su Merced?

Yes, there's free self parking.

Is an airport shuttle service offered by Casa de Hacienda Su Merced?

Yes, an airport shuttle is available. The charge is USD 15 per person return.

What are the check-in and check-out times at Casa de Hacienda Su Merced?

You can check in starting at 4:00 PM. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Casa de Hacienda Su Merced and nearby?

Have fun with nearby activities such as cycling, hiking and rock climbing. Enjoy amenities such as 2 bars, a picnic area and a garden.

Are there restaurants at or near Casa de Hacienda Su Merced?

Yes, there are 2 on-site restaurants, featuring al fresco dining, local cuisine and garden views.

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Casa de Hacienda Su Merced Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

This is one of the most amazing places that I have ever stayed! The 400 year old farmhouse was stunning and the staff was warm, friendly, and just amazing!
Margaret, 1-night trip

10/10 Excellent

David, 1-night trip

10/10 Excellent

Bellissimo

Esperienza molto positiva, ho trovato un gruppo di persone molto gentili e aempre tutti sorridenti, mi hanno fatto stare molto bene. Immerso nel verde permette di staccare e rilassarsi. Colazioni ottime e apprezzatissime e se si vuole prenotando si puo anche cenare e cibo favoloso.
Simone, 4-night trip

10/10 Excellent

Nice compound in the neighborhoods between the airport and the central district. Hook up with their driver Washington who will take you to all the places you want to go in and around town. Hotel staff is very accommodating and friendly. Property is 400 year old building surrounded by gardens.
Pedro, 4-night trip

6/10 Okay

A work in progress. Right now, 3.5 stars.

This 400 year old property is in the process of being updated and beautified. The owner is working hard, but our bathroom shower still leaked. The grounds are vast and she is happy to show you around the yet to be rehabbed space. Quite interesting and quite a challenge. It is a high gated compound that we didn’t leave and without much around it. If you want it, dinner is $24 + wine. The owner cooks it herself. Good, but pricey.
1-night trip

10/10 Excellent

Todo muy bien...espectacular para el descanso
Patricia, 1-night trip

10/10 Excellent

This historic hacienda and gardens were so peaceful. I enjoyed the intimacy of the dining room and the wonderfully prepared meals. The staff accommodated our schedule for meals and arranged taxi service to the airport. I thoroughly enjoyed my stay and recommend this unique hotel.
1-night trip

10/10 Excellent

1-night trip

10/10 Excellent

Excellent hotel with customized care close to the airport.
1-night trip

10/10 Excellent

！

莊園老闆及員工都非常Nice…讓我有回到家裡的感覺。 莊園非常多的鳥…（賞鳥及攝影都ok）！ 最後一天飯店安排專屬司機接送直達機場。

10/10 Excellent

Quite, comfortable, beautiful but away from city

We stayed here one night after flying into Quito at midnight. The Hacienda will pick you up from the airport at no charge. They contacted us as soon as we booked to ask about travel plans. The Hacienda is not in the city and the neighborhood is not great, but it is secure, beautiful, quiet and comfortable. The breakfast was included and very good. Wifi is available in the lounge area of the main building. It is 300 years old and the buildings and grounds are beautiful and relaxing. It's 45 minutes from Quito, 20ish from the airport.
Susan, 1-night trip

10/10 Excellent

Historic Charm

This was an absolute gem of a surprise. We had looked for a accommodation near Quito's international airport and arrived at a 400 hundred year old mansion with 4-foot thick walls! Hostess/proprietor Elizabet graciously settled us into a charming room with hand painted floral designs on the whitewashed walls and matching fittings. We asked for a tour: each room was unique with floral paintings, matching crochet covers, and one-of-a-kind antiques. The food was home made and nourishing and served in the authentic kitchen. Hot water bottles were placed in our beds (tho' the thick walls kept the rooms warm) and there were fresher fruit dipped in chocolate at our bedside! What more could one ask for?

8/10 Good

nice hotel for overnight stay

Bathroom should be better . We had to take bath in an old bath tub and it was inconvenient with curtans clinging to your body and leaving no room to move about. Bath room shower area needs a redo. Breakfast is very good. Staff is very courteous. Even did my overnight laundry here.

10/10 Excellent

Maravilloso!! Nos atendieron de lo mejor, nos sentimos como en casa de amigos, Rafael y su esposa estuvieron siempre atentos y pendientes. Definitivamente regreso y lo recomiendo!!!

8/10 Good

Super location close to Quito airport

Stayed overnight on my way back to Canada. The hotel is a 400(?) year old casa de hacienda. Very nice place. Don't forget to duck in the doorways.

10/10 Excellent

A place to return

Stayed there for only one short night to take our flight at 6:30am. We would like to return as this place was looking so great and we've been received so nicely.

10/10 Excellent

10/10 Excellent

Gorgeous Old Colonial Experience.

For our last night in Ecuador, we spent it here and are sorry we couldn't stay longer. The grounds are gorgeous and the buildings are restored old colonials. Dinner was great and the service excellent and helpful. A bit pricey, but worth it.

10/10 Excellent

Beautiful Hacienda with WONDERFUL Staff!!!

We were so impressed with this Hacienda and Staff! What a perfect introduction to Ecuador! Erica greeted us as we drove up the leaf arched, cobble stone lane. She gave us a tour of the Hacienda, and saw to our every need! The grounds are immaculately groomed with flowers, vines, trees and roses. The Owner took some time to share some history of the Hacienda with us. Our room was clean, spacious and decorated to maintain the original flavor of this place. The food served in the main dining room was the best we have tasted! Margarita and Thalia, ( the Cooks and Servers) were a perfect blend of friendliness and professionalism! Washington, our taxi driver, gained our confidence immediatly! It was like visiting with a long-time friend! His relatives took us on a very enjoyable and personalized tour of Quito. Even though this Hacienda is close to the airport, it was sooo quiet. We will definitely stay here again!

8/10 Good

Beautiful location

Don't pay attention to the "Free shuttle roundtrip" What that actually means is they will pay for a taxi to pick you up from the airport. However you have to pay for the taxi to the airport, and the hotel arranges the price for you (three times the going rate) The upside is our taxi driver was really nice and spoke some english. The grounds were beautiful and our room was incredible. They have no heating so the rooms are cold, but that is a small price to pay for the amazing bed, gorgeous furniture, and safe grounds 20 minutes from the airport. Their dinner (if you don't mind paying $19 a person) Is fantastic local cuisine. I would stay here again if I had a morning or night flight.

10/10 Excellent

Unique and wonderful old hacienda

WE loved the Hacienda Su Merced. Only 15 minutes from the Quito airport. 350 years old, well maintained , great charming bedrooms, modern bathrooms, lovely gardens, perfect service, historical public rooms filled with antiques and a personal family history. You couldn't ask for more. Wish we had stayed 2 nights and chilled out.

10/10 Excellent

Great hotel great atmosphere

I wanted to bring my wife to somewhere special that she would always remember. This hotel is just that. It's a very old hacienda that has a certain comfort for someone who enjoys classic architecture. There are many antiques adorning the grounds. Erika was a wonderful host, who took great pride, as she should, in this property.

8/10 Good

4/10 Poor

overpriced

While the property was a 400 year hacienda converted to a motel/rooms the property is extremely isolated - the cab driver was not even able to locate the property without several different turn arounds and arguing with his dispatcher. We arrived late in the evening and had an early flight out and while they offered a dinner - they overcharged greatly for the room and the meal. We had an early flight so a plastic bag with a banana, box of juice and some unknown meat type of packed sandwich was our "breakfast included".

8/10 Good

Would stay here again in a heartbeat!

We stayed at the Hacienda before a trip to the Galapagos. There are so many wonderful antiques, it's like staying in a museum! I am told the Hacienda is 400 years old. the room was beautiful and came complete with a hot water bottle for anyone with cold feet (me)! the staff is lovely and Washington was a delight!