AC Hotel Atlanta Buckhead at Phipps Plaza

Our room had not been clean and it had actual feces in the shower. We told them about it and all they did was bring us up new keys no apologies. When we checked out they charged our card for incidentals including $40 for parking and we never spoke to them about parking we flew into town and didn’t even have a car. Terrible experience totally Also the day after we returned home our credit card information was compromised for four different people and it probably happened at this hotel although I could not prove it but the lack of professionalism to me makes them guilty

they didn't clean the room or change the sheets, we asked for housekeeping to go back while we were out and hardly made the bed. I have stayed here many times but something has changed to the worst

The front desk staff was very friendly and able to accommodate my early arrival. They were helpful with anything I needed. I loved staying here.

Everything was excellent except for the noise level on our floor and it was no fault of the hotel or staff.

Booked this hotel mainly because of the abstract art and hardwood floors. Loved how the toilet was separate from the shower.