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Quality Inn & Suites University Area

2.5 star property
Hotel with indoor pool, near Ball State University

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites University Area

Business centre
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Vending machine
  • Self-serve laundry
  • Conference space
  • TV in a common area
  • Banquet hall
Feel at home
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Free self-parking
  • Indoor swimming pools
The price is RM222
RM249 total
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Heating
TV
Separate bedroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
TV
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Days Inn by Wyndham Muncie -Ball State University
Free breakfast
Pet-friendly
Free parking
Free WiFi
6.8 out of 10, (770)
The price is RM266
RM298 total
includes taxes & fees
25 Nov - 26 Nov
Days Inn by Wyndham Muncie -Ball State University

About the area

Map
3400 North Everbrook Lane, Muncie, IN, 47304

What's nearby

  • Ball State University - 4 min walk - 0.4 km
  • Scheumann Stadium - 3 min drive - 1.9 km
  • IU Health Ball Memorial Hospital - 4 min drive - 3.5 km
  • Emens Auditorium - 4 min drive - 3.9 km
  • Horizon Convention Center - 6 min drive - 5.7 km

Getting around

  • Muncie, IN (MIE-Delaware County) - 10 min drive
  • Indianapolis International Airport (IND) - 79 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Dairy Queen - ‬8 min walk
  • ‪Culver's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬2 min drive

About this property

Quality Inn & Suites University Area

Located in the entertainment district, Quality Inn & Suites University Area is a great choice for a stay in Muncie. For a bit of exercise, you can visit the fitness centre, or go for a swim in the indoor pool.

Languages

English

At a glance

Hotel size

  • 87 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking

Other information

  • Designated smoking areas
  • No alcohol served on site

Property amenities

Food and drink

  • Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Working away

  • Meeting rooms
  • Conference space (800 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Banquet hall

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 30 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 30 (subject to availability)

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the swimming pool, fitness facility or hot tub, while guests under 15 years old are only allowed in the swimming pool with adult supervision

Policies

This property does not have lifts.
On-site parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Cardinal Inn Muncie
Cardinal Muncie
Quality Inn Suites Muncie I 69
Quality Inn & Suites University Area Hotel
Quality Inn & Suites University Area Muncie
Quality Inn & Suites University Area Hotel Muncie

Frequently asked questions

Does Quality Inn & Suites University Area offer free cancellation for a full refund?
Yes, Quality Inn & Suites University Area does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites University Area?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites University Area?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites University Area?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Quality Inn & Suites University Area?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge of USD 30 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability). Contactless check-out is available.
Is there an on-site casino at Quality Inn & Suites University Area?
No, this hotel doesn't have a casino, but Hoosier Park (28-min drive) is nearby.
What is there to do at Quality Inn & Suites University Area and nearby?
Quality Inn & Suites University Area has an indoor pool and a fitness centre.
What's the area around Quality Inn & Suites University Area like?
Quality Inn & Suites University Area is located a short 4-minute walk from Ball State University.

Quality Inn & Suites University Area Reviews

Reviews

5.4

5.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Gross
Very dirty and had a nasty smell.
Chris, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

No hapoy
The room was ok, breakfast was a joke, coffee was cold, no bannas, no eggs, waffle, no syrup, cancled early, cant get a refund from hotel.com, says no refund. Won't go back.
Charles, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ron, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Our first room was very musty. The staff kindly gave us another room, which was better but had been a smoking room at one time. Everything felt grungy - unvaccumed, stains on bedding, stains all over the carpet, ceiling paint peeling, empty vending machines, no coffee…. We usually pick a budget hotel, but have never had one that felt this dirty. We bought Febreze and sprayed clothes after we left.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

False advertising
When I booked my trip to Muncie for 2 nights with my 7 year-old son, I had options and chose this hotel. Good location, good photos, I’ve stayed at a Quality Inn before, all good. It was terrible, especially for $103 + tax per night. Pretty dingy, smelly, outdated overall. The remote control had leftovers of the body fluids of the past 10 guests. There is no breakfast to speak of. Pics show hot trays for eggs and bacon, all you get is a granola bar and watered down juice. We brought our bread, luckily, but they had no butter and I had to beg for jam. The toaster doesn’t work. Instead of bfast, we thought we’d go to the pool before our 4-hour ride home, but our room key didn’t open the door. The guy at the front desk couldn’t help, said to wait for the cleaning crew to show up. We didn’t have 90 min to waste. Positive: comfy beds and quiet room, we slept well.
Raphael, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

It was extremely dirty and despite the price being resonable for a typical hotel stay, I consider it WAY overpriced for such unsanitary facility. There is No way they are cleared to serve food in that place. How are they allowed to do business! We left and were not offered a refund. Didn't care! Absolutely disgusting!
Jennifer, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great service, clean room.
Customer service was great. The room was clean, but a little humid. I think the AC unit was alil to big, so it cooled the room fast but didnt condition the room, so it was left a little humid still. Otherwise good.
Lucan, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Air conditioner in room very noisy
Jeffrey, 1-night business trip
Verified Expedia guest review

6/10 Good

I got a room and the air conditioner was not working. There was a writing pen on the floor and the shower was not clean - they did move me to another room, but I had already unpacked everything so I had to repack again and move
Mike, 2-night trip
Verified Expedia guest review

2/10 Poor

Not the greatest. Terribly dated. First room door don’t work. Second room was dirty. Had to wait on housekeeping - apparently someone died there the day prior? Y’all stay somewhere else.
Victor, 1-night business trip
Verified Hotels.com guest review

6/10 Good

None Functioning pool
I was very upset because I filtered that I wanted a pool and yes, they did have a pool, but it was clearly not functioning yet and that’s the whole reason I had rented the room And I could’ve stayed a whole lot closer to where I needed to be like 45 minutes closer if I knew there wasn’t going to be a pool
Robin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not Again
We are Senior Citizens after driving 4hrs to Muncie after checking in there were only 3 Towels in our room The 3 towels (1shave 1face 1floormat) were DINGY & DIRTY!!! My Wife & I Couldn’t/ Wouldn’t Shower Before My Best Friends Funeral NASTY! after driving 4hrs to get there Because We Were PROMISED FRESH TOWELS 1st Thing the next day That We NEVER RECEIVED When We Arrived Therefore NO SHOWERS!!!! NASTY I guess we were lucky that there was someone at the front desk when we arrived after that there was No One there until the next day at Checkout Time HORRIBLE STAY!!! We DESERVE A REFUND!
Melvin, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Staff not present! People having to supply their own pillows and sheets from walmart. Not given towels or room cleaning over two night stay. No bowls or plates for "breakfast" , only given waffle mix and waffle maker, cheap oatmeal creme pies and cheep pastry from gas stations, no other food. All guests were very vocal at their disgust, throwing door keys to unoccupies front desk and leaving the premises very dissatisfied. Gives quality Inn a very bad name!!!!
Jared, 2-night family trip
Verified Expedia guest review

2/10 Poor

We checked in at 9pm and the front desk had to check to see if the room had been cleaned. She had to get towels for as there were not enough in the room. The room was damp and musty. I killed an inch-long centipede crawling along the walls. The paint on the ceiling above the shower was cracked and falling into the tub. At no point during our stay did I see maid service anywhere in the hotel. I had to request towels each day and used towels were never removed from the room during our stay. The common eating area was always dark with all the chairs put up onto the tables. Both ice machines were out of service. It was a terrible stay--do not book rooms here.
Timothy, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Never anyone at the front desk. Sign posted with a number to call but nobody ever answered. Waited 10 mins for someone to check me in. Carpet in room was filthy and room smelled very dirty. Place looks nice on the outside but inside is a different story.
Jeffery, 4-night business trip
Verified Expedia guest review

6/10 Good

The continental breakfast was sorely lacking. The options were 3 cereals, little debbie honey buns and oatmeal pies. A chewy chocolate chip granola bar or a peanut butter version. No protein. No eggs. No bacon or sausage. Also, the men's toilet on the hall was ripe from someone's mishap that went uncleaned the 2 nights we were there.
William, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Susan, 1-night trip
Verified Expedia guest review

2/10 Poor

Smokers paradise
We reserved a non-smoking room and after waiting 30 minutes to clean a room we were given a room that reeked of smoke. We were told this was the only room available even though the parking lot was half full. We left and now have to fight for a refund.
Wendall, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

It had a very sketchy, runned down feel. Our room smelled musty. The place has very poor maintenance throughout. Old furniture, peeling paint, stained carpeting. Very unpleasant experience. Do not recommend.
Blanca, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Dirty, worn out, and unprofessional.
clint, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Dirty, worn out. unprofessional and not true to advertising. Pool was closed and breakfast was almost nothing. Had to switch rooms twice.
clint, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing services, quietly place,
Gilberto, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Scott, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

The staff are never at the front desk!! The room was dirty and had a musty mildew smell in the front room and cigarette smoke smell in the back room. I had a suite. Blankets dirty and turned over so you couldn’t see. Coffee in the room but nothing to stir it with or condiments to put in it and not to mention it was placed on the shelf in closet area. Very disappointed and unhappy with this stay the worst part was the smell. It was horrible and I won’t stay here ever again!!!!
Tanya, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Arrived at 4 to check in, had to find staff to do so, they were "cleaning" rooms still. Door to room was open, dirty, bathroom dirty, no linens, half used individual toiletries, "stuff" on walls, beds, dust everywhere. Left, went to find another hotel, came back and checked out. Manager said I had to take it up with Expedia. We literally were checked in for 2 hours. There were people hanging around, chairs on top on tables in dining area, showed as PERMANENTLY CLOSED on GPS. Empty vending machines in lobby, it literally looked like they opened just to get $$$$ from those attending the college graduation, myself included.
gidget, 1-night family trip
Verified Expedia guest review