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Akaza Hotel Richmond

2.0 star property
Art Deco Richmond hotel with conference centre, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akaza Hotel Richmond

Lobby sitting area
Combined shower/bathtub, free toiletries, hair dryer
Dining
Exterior
Pillow-top beds, individually decorated, individually furnished, desk

Reviews

3.8 out of 10

Popular amenities

  • Parking available
  • Connecting rooms available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Conference centre
  • 2 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Reception fireplace
  • ATM/banking services
  • Self-serve laundry
  • Conference space
  • Multilingual staff
  • Wedding services
  • TV in a common area

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 6 of 6 rooms

Bring "Fido" Pet Friendly, Double Two Beds, Non-Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Bring "Fido" Pet Friendly, One King Bed, Non-Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout curtains
Pillow-top bed
Shower/bath combination
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Courtyard by Marriott Richmond West

Pet-friendly
Free parking
Free WiFi
Restaurant
8.6 out of 10, Excellent, (665)
The price is RM442
RM523 total
includes taxes & fees
5 Jan - 6 January 2025
Courtyard by Marriott Richmond West
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About the area

Map
6531 A West Broad Street, Richmond, VA, 23230

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.1 km
  • University of Richmond - 5 min drive - 4.3 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.8 km
  • Carytown - 7 min drive - 6.5 km
  • Virginia Commonwealth University - 8 min drive - 7.3 km

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 21 min drive
  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Main Street Station - 10 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Sonic Drive-In - ‬17 min walk
  • ‪Denny's - ‬3 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Taco Bell - ‬16 min walk

About this property

Akaza Hotel Richmond

When you stay at Akaza Hotel Richmond, you'll be within a 10-minute drive of Virginia Commonwealth University and Broad Street. Free wired Internet is an added perk, and guests can keep active with on-site bowling. This Art Deco hotel is also within a short drive of Greater Richmond Convention Center and Short Pump Town Center.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai, Vietnamese

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)
  • Service animals welcome

Internet

  • Free wired internet access in public areas
  • Free wired internet access in rooms

Parking

  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Travelling with children

  • Bowling alley

What to do

  • Bowling alley

Working away

  • 2 meeting rooms
  • Conference centre (10000 square feet of space)

Services

  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Multilingual staff

Facilities

  • ATM/banking
  • Fireplace in reception
  • Television in common areas
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free wired Internet
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 30 (subject to availability)
  • Fridges are available for an additional charge

Pets

  • Service animals exempt from fees

Parking

  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.

Also known as

Akaza Hotel Richmond
Akaza Hotel
Akaza Richmond
Akaza Hotel Richmond Hotel
Akaza Hotel Richmond Richmond
Akaza Hotel Richmond Hotel Richmond

Frequently asked questions

Does Akaza Hotel Richmond offer free cancellation for a full refund?
Yes, Akaza Hotel Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akaza Hotel Richmond?
Yes, dogs are welcome.
What are the check-in and check-out times at Akaza Hotel Richmond?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 30 (subject to availability).
What is there to do at Akaza Hotel Richmond and nearby?
On-site recreation at Akaza Hotel Richmond includes bowling.

Akaza Hotel Richmond Reviews

Reviews

3.8

4.0/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Poor

Worst place ever sign said they closed today !
Today’s the day they closed for good thank God. Had to change our room two times due to hair on bed and in bathroom . Mold in shower plus hair ! Hair everywhere ! Yellow sheets . We ended up getting our own bedding and pillows . It’s run down hotel , pool closed for service they say and parts of hotel is closed sucks won’t even let me dog stay here .
Jessica, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Check in was awful. The guy at the desk took a super long time to check us in. As we were checking in a tow company kept coming in and asking about cars with out hotel tags hanging from the mirror to tow away. They were about to take a picture of mine and my husband stopped them. They dont accept credit cards there so you have to give a cash deposit and then at check out they go up and check your room before you leave and then if its ok, they return your cash deposit.
1-night trip with friends
Verified Expedia guest review

6/10 Good

Donna, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

2/10 Poor

What may have once been a good hotel has been reduced to staying in a crack house. Warnings taped to walls about towing cars, no drugs and no weapons. Any police activity will result in eviction. I literally was scared to stay here. What attracted me was the price but I guess you get what you pay for.
1-night trip with friends
Verified Expedia guest review

2/10 Poor

Property needs to be renovated. There aren't any refrigerators in the rooms. No ice machines, but has ice buckets. The towels are dingy. I spilled some water on the bathroom floor. When I wiped it with a tissue, it became black. There was long hair left on the bathroom from a previous customer . Note, I'm bald.
2-night trip
Verified Orbitz guest review

4/10 Fair

The front desk staff was friendly and accommodating during check in. The entire hotel smelled of stale smoke and alcohol. The room was smokey, there were beer cans, and ashes fromnthe previous guest. There were roaches and mold in the bathroom.
1-night family trip
Verified Expedia guest review

2/10 Poor

I took some pictures of what me any my family had to forcibly had to accept because the hotel did not give back refunds! You’ll see roach, tv didn’t work, stains all over the room, water came out yellow, the Elevator went down almost got stuck with us in it. And room service never came to clean and patience was short with customers and when We needed 2 more pillows was denied.
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Disaster at Akaza
The place was horrible, it was a welfare hotel, it smelled and was not taken care of. There was no maid service and no towel service. The hall ways were dark and dingy, the elevator had something spilled on the wall and it smelled. I will never, ever go to this place. Also i was charged 85.00 per night and the price on the billboard was 59.99 per night. Total disaster and should not be a hotel that is part of the Hotel.com offerings.
George, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

no toilet paper, no paper cups, elevator not working. terrible place
1-night family trip
Verified Expedia guest review

2/10 Poor

The rooms weren’t that good at all , old model , no working heat in the room and no wash clothes smh customer service was bad had to wait up to 30 mins to get deposit back. Would definitely not recommend to any one to stay even if one night
1-night romance trip
Verified Expedia guest review

2/10 Poor

IT WAS NOT THE HOTEL THE INTERNET SHOWED. IT WAS A DISGUSTING PLACE TO STAY AND I WOULD NOT RECCOMEND THIS HOTEL TO ANYONE.
RITA, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

This was the WORST mistake I could have made. We needed a room just got the night since having house work done. Found this and from check in to check out it was horrible. Dirty! Had wait 1.25 hours for them change linen because it was dirty! Then comforter she changed to had a 2 inch hole in it. Then the bathroom shower curtain had MOLD on it. There were bugs in the bathroom floor ! I can’t believe I used my hard earned money here. This is a JOKE.
Angie, 1-night trip
Verified Expedia guest review

2/10 Poor

DO NOT GO HERE
Why this place is only taking cash? If people don't have cash they what they do? Areas is so dirty, room so dirty, bed and sheet is so dirty., very bad area. don't go here
nhan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

If you’re just looking for a place to sleep...
I paid for my stay through Hotels.com. Prior to checking in, I received an email saying that I was to pay a $3.00 tourism fee per night and put down a $50 cash deposit. I called Hotels.com customer service to attempt to switch hotels but that would incur a substantial fee. When I was shopping for a hotel, I was doing it based on price. I don’t want any surprise fees upon arrival. The WiFi was unreliable. There was no refrigerator. There was a picture of a restaurant seemingly within the hotel on the website however there wasn’t a restaurant in which I could eat. There was no daily cleaning service. There was no breakfast or even coffee in the lobby. Completely bare bones hotel. I could have paid less nightly and gotten more. The staff there did treat me kindly.
John, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Akaza Hotel Richmond
Not what I was expecting. Required cash for entire bill. Required $50 cash extra that was returned in the morning AFTER room was inspected. Staff was courteous. Room was very sparse (no cups, not even one plastic one). Hotel.com is a rip off, daily rate was $15 less than "Special Coupon". Definitely not using this service again.
Kenneth, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Akaza - UNSAFE... AVOID
We booked a stay at the Akaza hotel while returning from a family vacation in NC. We decided to stop in Richmond to seek out and visit certain points of interest. I paid in advance for two nights at the Akaza through Hotels.com believing that I was booking accommodations in a clean business conference center hotel... NOPE. The business that is conducted at rooms in this hotel are not the kind that taxes are paid on. We didn't feel safe from the moment we arrived. My car was being prepared for towing by an aggressive "bandit" tow truck operator, within 15 minutes of arriving, while I was checking-in, and within 30 feet of the front door of the hotel (in the hotel's lot). A $50 CASH security deposit was required, the sheets and pillows were unclean, the shower curtain had mold, the room carpet had been soiled by unimaginable substances, there was an offensive odor in the room, and throughout the hotel, no iron, no wash cloths, no maid service unless you call for it. The key/door for the first room did not work, so we had to be given another room. The staff was unprofessional and 3 bottles of Corona beer were clearly visible on the staff's desk at the check-in counter. We checked-out after 2 hours. Our safety, and the preservation of my car and property, were more important than the cost of a 2-night stay. There was no manager on duty to express our concerns, only the staff with beer. Akaza refused to refund. Hotels.com offered $80 coupon for a future visit.
David, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Michael, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Unsanitary
We arrived and checked in to the hotel which the sign face was literally falling off. The staff checked us in and required a cash deposit of 50.00. Upon entering the room the refrigerator was not plugged in, and the ice machine was no longer in the building, we later noticed a rat trap in the place it used to be. We checked the coffee pot to ensure there would be coffee for the AM. The filter was full of mold. The pot was replaced by a house keeper in street shorts and t-shirt that explained she came right over to take care of it after just opening her first alcoholic beverage. She seemed to live at the hotel? We left for the race in Richmond. Upon our return, we began to settle into the room. I turned back the sheets and went to move the decorative pillows to discover large rodent feces under the pillows. One of the pillows was actually chewed into. We immediately notified the desk we would be checking out and expecting a refund. They tried to offer an upgraded room. We had a loss in confidence at this point. We requested a full refund and were told to contact Expedia and Expedia would refund it. My boyfriend called his bank and we tried to call Expedia to explain the issue but the person who took the call was very difficult to understand and asked that we email.
Kelly, 1-night trip
Verified Expedia guest review

2/10 Poor

Rough !!!!
All-around dirty, one TV station and loud guests yelling in hallways. Unsanitary their soap bar wouldn't even lather. Mold on shower curtain.
1-night trip
Verified Expedia guest review

4/10 Fair

Verified Hotels.com guest review

2/10 Poor

Bathroom Needs Help
Bathroom floor was dirty and unswept. Base of wall behind toilet was crumbling. Tub drained slowly. Very slowly. There are better run budget hotels.
1-night trip
Verified Expedia guest review

2/10 Poor

Terrible
Once I arrived to the hotel, I realized that it wasn’t up to my expectations from the photos. The hotel looked like low encome housing from the outside. The hallways and room smelled like a locker room. And the room had an outdated tv from the early 2000s.
2-night trip
Verified Expedia guest review

2/10 Poor

Sleep in your car
I will list the many reasons not to book here: -No one mans the front desk. You have to call a number to get someone to come out the back (at all hours) -There are crazy fees for everything. A $3 tourism fee. . .in Richmond, VA? A $50 hold is placed on your card for 7 days. Late check-out (we are talking 30 minutes) is $15. -It was 11:30am when we were preparing to leave and Shanta, the manager, literally came into our room and demanded we leave unless we gave her $15 for being there past 11am. -Shanta refused to give me her business card or contact information so I could file a complaint about the hotel. When I asked her for her name, she claimed she did not give this information out. Her name was on our "itemized bill" though. -The rooms were very dirty and nothing worked - phones and TV were broken, there was used soap and dirty towels in the bathroom -Very sketchy area -No service whatsoever -Pretty sure our "cash only" charges were all pocketed as the itemized statement they gave us did not allocate the funds we gave appropriately for a receipt
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Only 1 ice machine for the whole hotel that's in the lobby the lobby smells like a bathroom it's run down the elevators are very sketchy barely work the room it self wasn't bad but they give tiny pillows look like couch pillows only saw 2 people working no cleaning stuff nothing at all you have to take out your own trash or you get a 250 fine this should be like a 40 dollar a night hotel at max dont recommend to anyone
Jesse , 1-night trip
Verified Expedia guest review