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Quality Inn & Suites

2.5 star property
Hotel with indoor pool, near Crooked Road Heritage Music Trail

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Photo gallery for Quality Inn & Suites

Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi
Lobby
Indoor pool, open 6:00 AM to 11:00 PM, pool loungers
Lobby
In the heart of Miner's Park, Quality Inn & Suites offers a warm welcome with a fireplace in the lobby and full breakfast. Unwind by the indoor pool or stay active at the gym, and take advantage of free WiFi, laundry facilities, self parking, a business center and coffee/tea in lobby; previous guests rave about helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Fitness centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Reception fireplace
  • Front desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is RM428
RM472 total
includes taxes & fees
5 Jun - 6 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Hairdryer
Private bathroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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9.6 out of 10, Exceptional, 85 reviews
The price is RM394
RM439 total
includes taxes & fees
11 May - 12 May
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About the area

Map
4609 Aerial Way, Big Stone Gap, VA, 24219

What's nearby

  • Miner's Park - 3 min drive - 3.0 km
  • The Trail of the Lonesome Pine Outdoor Drama - 3 min drive - 3.0 km
  • Southwest Virginia Museum - 4 min drive - 3.9 km
  • Crooked Road Heritage Music Trail - 4 min drive - 3.2 km
  • Devil's Bathtub - 53 min drive - 39.5 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 58 min drive

Restaurants

  • ‪Hardee's - ‬3 min drive
  • ‪KFC - ‬4 min drive
  • ‪Pizza Plus - ‬3 min drive
  • ‪Dairy Queen - ‬3 min drive
  • ‪Little Mexico Mexican Restaurant - ‬19 min walk

About this property

Quality Inn & Suites

Enjoy your visit to Big Stone Gap with a stay at Quality Inn & Suites. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. A fitness centre and bike repair services are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–9 AM
  • Restaurant
  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike tour information
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water tubing nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Luggage storage
  • Bike repair services
  • Bike storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Bike parking
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 25
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Comfort Inn Big Stone Gap Hotel
Comfort Inn Big Stone Gap
Comfort Inn Big Stone Gap, Virginia
Comfort Hotel Big Stone Gap
Big Stone Gap Comfort Inn
Comfort Inn Big Stone Gap
Quality Inn & Suites Hotel
Quality Inn & Suites Big Stone Gap
Quality Inn & Suites Hotel Big Stone Gap

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Quality Inn & Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 7 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby activities such as cycling, fishing and hiking. Additional recreation nearby includes cave exploring and hunting. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and a picnic area.

Are there restaurants at or near Quality Inn & Suites?

Yes, there's an on-site restaurant.

What's the area around Quality Inn & Suites like?

Quality Inn & Suites puts you in the heart of Big Stone Gap. Popular attractions include Jefferson National Forest, which is 3 minutes away by car.

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Quality Inn & Suites Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Bathroom
View
Lobby
Location
Bed
Family friendly
Furniture

What guests liked

  • Breakfast was consistently described as good, great, and amazing with pleasant service. (16 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Good time for a short trip.

It was a good experience overall..!!!
Joan, 1-night trip

6/10 Good

Very clean, food was good, didn’t like the fact that we had to put guests that live there as guests in our room in order to swim
PTeasa, 2-night trip

10/10 Exceptional

Great Stay

Very nice, clean hotel. Friendly staff.
Kimberly, 1-night trip

10/10 Exceptional

The staff is so friendly and accommodating, they really helped me feel welcomed. The room I was in the first night didn’t work for me and they switched me to another room, which was amazing. So grateful for my time here. Beautiful views, clean rooms and bathrooms, comfortable and quiet. Highly recommend!
Shelley, 4-night trip

10/10 Exceptional

Staff was awesome and very accommodating.
John, 1-night trip

10/10 Exceptional

Great hotel, it was very clean. The staff was very friendly and we had a great stay
Jenniffer, 2-night trip

10/10 Exceptional

Beautiful place, clean rooms and friendly staff!
Samantha, 1-night trip

10/10 Exceptional

Excellent visit
Keanan, 1-night trip

10/10 Exceptional

Very nice, staff was great, late check in was simple.
Athena, 2-night trip

10/10 Exceptional

Clean and very friendly staff!
Deborah, 2-night trip

10/10 Exceptional

Spectacular view

Gorgeous location and loved the atmosphere.
steven, 1-night trip

10/10 Exceptional

This property was very clean and the staff very friendly!! Breakfast was great. It was decorated nice for the holidays. The kids really liked the saltwater pool! Would definitely stay here again!
Kathy, 1-night trip

10/10 Exceptional

Easy parking, check in. Large, comfortable, clean room. Quiet. Friendly staff. Great breakfast. All at a very reasonable price.
Stuart, 1-night trip

10/10 Exceptional

Great location to visit family in BSG. Clean rooms and friendly staff.
Jane-Alice, 2-night trip

10/10 Exceptional

The holiday ambiance and extremely helpful staff. This is understating my wonderful experience there. Will definitely recommend it and definitely returning this summer
Ronda, 3-night trip

8/10 Very good

Comfortable and clean
Kristin, 1-night trip

10/10 Exceptional

This hotel is awesome. Clean friendly staff i. A beautiful setting in the Big Stone Gap area of Virginia. I will definitely stay there again.
Steven, 2-night trip

10/10 Exceptional

Love it here
Keanan, 1-night trip

10/10 Exceptional

Everyone was very nice, room was clean and breakfast was good!
Malissa, 1-night trip

10/10 Exceptional

Great Stay

This hotel was great because of the staff Rhonda at check-in was great and speaking with the manager Liz you know why everyone here truly cares about what they do and it shows.
Kelly, 2-night trip

10/10 Exceptional

Quiet, clean and friendly staff.
Jesse, 1-night trip

10/10 Exceptional

I can’t say enough about the great stay we had at The Quality Inn. The view from our room was amazing and the service by the staff was outstanding. Also, the breakfast was very good.
1-night trip

10/10 Exceptional

Loved our stay

We were tired. Several restaurants offered delivery….Food and service was great. Breakfast was very good
Ilona, 1-night trip

10/10 Exceptional

Very well kept and staffed facility. Friendly staff and hot breakfast was very nice. Will return when visiting the area.
Rebecca, 1-night trip

10/10 Exceptional

Will stay again!

Very cozy and friendly vibes. Room was very clean. Awesome heat lamp in the bathroom. Had the feel of a classy, older hotel but was modern at the same time. Cool pictures of local history all over the place. Did not investigate the breakfast or pool but both looked above average from a glance. The Huddle House next door was very convenient for breakfast. Will definitely look for an excuse to stay here again!
Hugh, 2-night trip