The property grounds is nice,seems to be in a safe area.Pictures online of the rooms must've been taken a Long time ago.We were given a room on "T" floor,code for lower level,past the pool and gym,and a maze route to the room.Stale smell in the hall was a hint.We wanted a room with a cooking kitchen given the time restraints of our trip. Kitchen Not fully equipped, beginning with the lack of a coffee pot. No wash clothes,soap,shower jell,.air condition worked,was turned down ,so the room was freezing! No bedding for the couch,phone doesnt work, TV remote broken,etc.As we discovered things,we contacted the front desk.After having to call twice,the worker snapped at us,stating," why did you not ask for everything at once'? Returned additional finds with a frown,and clear annoyance.Great breakfast and the single worker was extremely kind. Opened the drawer,saw rat droppings!!A dead roach in bathroom,The device that suppose to hold the shapoo,etc broken.I will attempt to download pictures.A very horrible experience in such a nice part of town.