The staff are what keep this hotel with a lively atmosphere, thank you to the entertainment team, MJ, ROSE, CRACKERS AND ENERGY! This hotel needs these guys to keep all the guests smiling and entertained! However we saw the same singer 4 nights out of the 7, needs more variety from out of house entertainers, unfortunately we arrived at 3pm on the first day and didn’t get into our room until 4:45pm and we were shown to the wrong room first that hadn’t been cleaned! There should be more staff to assist guests showing them around in the mean time, offering a drink or to the snack bar after travelling! there is no staff that come around for drinks to the pool or beach which I’ve experienced in all hotels in Jamaica! this is a great opportunity for staff to earn extra tips
But because of the friendliness of the staff this is what made the holiday!!