In the charming Mortlake neighborhood, The Victoria offers a tranquil retreat with a garden and bar. Enjoy British cuisine at Conservatory restaurant, stay connected with in-room WiFi, and appreciate the helpful staff that previous guests have raved about.
10 West Temple Sheen, Richmond, London, England, SW14 7RT
What's nearby
Richmond Park - 6 min walk - 0.5 km
Royal Botanic Gardens, Kew - 3 min drive - 1.8 km
Twickenham Stadium - 8 min drive - 5.6 km
Syon Park - 9 min drive - 4.7 km
Westfield London Shopping Centre - 12 min drive - 7.8 km
Getting around
Heathrow Airport (LHR) - 32 min drive
Farnborough (FAB) - 39 min drive
London (LTN-Luton) - 46 min drive
Gatwick Airport (LGW) - 73 min drive
London (LCY-London City) - 94 min drive
Mortlake Station - 16 min walk
Richmond North Sheen Station - 21 min walk
Kew Gardens Station - 28 min walk
Kew Gardens Station - 28 min walk
Kew Gardens Underground Station - 28 min walk
Restaurants
The Robin - 14 min walk
The Victoria - 1 min walk
Artisan Coffee East Sheen - 12 min walk
Pig & Whistle - 12 min walk
The Plough, East Sheen - 6 min walk
About this property
The Victoria
At The Victoria, you'll be a short five-minute drive from Richmond Park and Thames River. For a bite to eat, guests can visit Conservatory, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli and a garden. The helpful staff and location get good marks from fellow travellers.
Languages
Czech, English, French, Polish, Romanian
At a glance
DONE
Hotel size
7 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking is limited
Free off-site parking within 66 ft
Street parking available
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Services
Luggage storage
Wedding services
Facilities
2 buildings/towers
Built in 1888
Garden
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Egyptian cotton sheets
Cot/infant bed (surcharge)
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Conservatory – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Fees & policies
Children & extra beds
Cots/infant beds are available for GBP 10.0 per night
Rollaway beds are available for GBP 15.0 per night
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Victoria Inn London
Victoria Inn
Victoria London
The Victoria Inn
The Victoria London
The Victoria Inn London
Frequently asked questions
Does The Victoria offer free cancellation for a full refund?
Yes, The Victoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Victoria?
Sorry, pets aren't allowed.
Is parking offered on site at The Victoria?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at The Victoria?
Check-in start time: 2 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM.
What is there to do at The Victoria and nearby?
The Victoria has a garden.
Are there restaurants at or near The Victoria?
Yes, Conservatory offers British cuisine.
What's the area around The Victoria like?
The Victoria is a short 5-minute walk from Richmond Park and 20 minutes' walk from Thames River. Travellers recommend the inn for its walkable location.
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The Victoria Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Pub
Restaurant
Food
Bed
Parking
Ambience
Bathroom
What guests liked
Breakfast was a highlight with many guests praising its quality, quantity, and variety, including a delicious cooked option. (31 reviews)
The restaurant served excellent food with a good choice of dishes and the breakfast was outstanding. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
7 Aug 2025
A gem of a find in the leafy suburb of Richmond
Jason
Jason, 2-night trip
10/10 Excellent
15 Jul 2025
You would not believe the pub was in such a lovely area and with the high street and all its other offerings so close - so close to London , Heathrow and transport - a gem !
Gary
Gary, 2-night trip
8/10 Good
11 May 2025
Comfortable rooms and nice location.
Calum
Calum, 2-night trip
10/10 Excellent
8 Jun 2025
Local pub, with accommodation which was clean, with ample space and comfortable. Friendly staff, nice food in the restaurant attached
Jacqueline
Jacqueline, 2-night trip
10/10 Excellent
11 Jul 2025
What a find! Absolutely gorgeous little place. The staff were amazing, so friendly and helpful, especially as we were later checking in than planned and feeling stressed out and tired!
The bedroom and en suite were spotless, modern, and quiet, and there was a floor standing fan provided to keep us cool. The bed was super comfy.
The breakfast was superb, we opted for the continental; it was fresh and plentiful. Wish we could have stayed longer - will definitely return and have already recommended to family and friends.
Sarah
Sarah, 1-night trip
6/10 Okay
8 Jul 2025
It needed a light where the mirror is for make up
Maria
Maria, 1-night trip
10/10 Excellent
10 Mar 2025
Perfect stay at very reasonable price! We also ate at the pub and the food was very good too!
Claire
Claire, 2-night trip
10/10 Excellent
11 Apr 2025
Wonderful
We had a lovely stay here... excellent location ...the room was great... lovely comfy bed ...staff were very friendly helpful.
The continental breakfast was really good too
Julie
Julie, 4-night trip
10/10 Excellent
28 Mar 2025
Great staff and delicious food. Very nicely decorated and we could park outside on the road.
Nicky
Nicky, 1-night trip
10/10 Excellent
14 Apr 2025
Very friendly staff. Lovely room & clean. Only ate breakfast here but it was really good. Pub is in a quiet residential area.
Stephanie
Stephanie, 2-night trip
8/10 Good
30 Jun 2025
This is a lovely property. The room was very clean and beautifully decorated. I've scored it lower for a few reasons. There's no air conditioning - there was a fan, but it was very warm when I stayed, and the fan didn't really do much. It was noisy from planes hoing into and out of Heathrow. I stayed at the beginning of the week, when the pub is closed and the nearest shops are 15min walk away.
Samantha
Samantha, 3-night trip
10/10 Excellent
9 Apr 2025
Great staff. Very friendly.
Karl
Karl, 3-night trip
4/10 Poor
23 Jun 2025
No air conditioning just awful
Zachary
Zachary, 1-night trip
10/10 Excellent
20 Mar 2025
Excellent
Great room. Very comfy and clean. Great service and the best Guinnes in the London area. Bar staff desreves a pay rise.
Graham
Graham, 1-night trip
10/10 Excellent
17 Mar 2025
Great Rugby Stay
Another great stay at the Victoria, to go an see England at Twickenham. Staff were friendly, polite and excellent as usual. Breakfast was great, loads of choice and the cook breakfast is enormous. The only fault and I am being picky, was there wasn’t enough coat hangers and the Bin in the bathroom was broken in Room 3.
Mark
Mark, 2-night trip
8/10 Good
12 Oct 2024
Great location
Hazel
Hazel, 2-night trip
10/10 Excellent
9 Feb 2025
Loved it!
Nicolaas Josef
Nicolaas Josef, 1-night trip
10/10 Excellent
26 Nov 2024
Victoria stay
Friendly staff
Great room
Good value
Enjoyed the breakfast
Would definitely stay there again
Mr M
Mr M, 1-night trip
10/10 Excellent
24 Nov 2024
Lovely bolthole in quite area
Lovely getaway hidden in Sheen, great food, lovely clean room, will definitely be back
Aaron
Aaron, 3-night trip
8/10 Good
20 Apr 2025
We stayed here 1 night and we had a really lovely time. The room was big and spacious, great bathroom with all the amenities, it was lovely to have 2 big bottles of water in the room(we forgot to buy any and was very handy to have them there).
Having continental breakfast included was a great bonus, we really enjoyed that.
The staff were really friendly and helpful.
The pub downstairs is very handy :)
The only thing that ruined a bit our sleep was that we had 2 single beds next to each other and the gap between them didn’t help, was really annoying, a double mattress would have been great.The room needs a bit of updating but overall we were really pleased.
Thank you for a lovely stay! 🌺
Mirela
Mirela, 1-night trip
8/10 Good
3 Nov 2024
Hotel was very good. Bed comfy and room clean.
Samantha
Samantha, 1-night trip
8/10 Good
14 Jul 2024
Food and staff excellent. Rooms clean and good would definitely stay there again.
Moira
Moira, 2-night trip
10/10 Excellent
2 Jul 2024
Great stay!
Great location. Friendly staff and really good breakfast. Have stayed here twice now and would highly recommend.
Caroline
Caroline, 1-night trip
10/10 Excellent
9 Aug 2024
Fantastic stop - a real gem. Couldn't recommend highly enough to do it justice. Terrific value and a lovely spot to stay.
David
David, 5-night trip
8/10 Good
21 Jan 2025
Great property. Just a shame the restaurant was closed and there was very little interaction with people other than calling a number to check in. The room was lovely and comfortable and the location is excellent and feels very safe. A bit of noise from planes going to Heathrow through the night