In the heart of Tokyo, SHIBUYA STREAM HOTEL offers a stylish retreat. Enjoy a buffet breakfast, unwind with luggage storage and dry cleaning/laundry services nearby. With in-room WiFi and a 24-hour front desk, guests have praised the helpful staff and proximity to public transit.
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 5 min walk - 0.4 km
Tokyo Midtown - 3 min drive - 3.0 km
National Stadium - 4 min drive - 3.4 km
Tokyo Tower - 4 min drive - 4.6 km
Meiji Jingu Shrine - 5 min drive - 2.8 km
Getting around
Tokyo (HND-Haneda) - 42 min drive
Tokyo (NRT-Narita Intl.) - 69 min drive
Shinsen Station - 14 min walk
Ebisu Station - 15 min walk
Daikan-yama Station - 17 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 17 min walk
Naka-Meguro Station - 23 min walk
Restaurants
酢重 Indigo - 2 min walk
土鍋炊ごはん なかよし - 2 min walk
麺飯食堂 なかじま - 2 min walk
THE GREAT BURGER STAND - 2 min walk
SUSHI TOKYO TEN - 1 min walk
About this property
SHIBUYA STREAM HOTEL
SHIBUYA STREAM HOTEL puts you a short five-minute drive from Shibuya Crossing and Tokyo Tower. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from Tokyo Imperial Palace and Yoyogi Park. Fellow travellers say great things about the helpful staff and breakfast. Public transportation is only a quick walk: Shibuya Station is steps away.
At a glance
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Hotel size
177 rooms
Arranged over 35 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (JPY 2800 per night)
On-site parking is limited
Height restrictions apply for on-site parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Shared microwave
Water dispenser
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Films for purchase
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Fridge
More
Weekly housekeeping
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Here's the breakdown, no surprises
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person
Parking
Self-parking costs JPY 2800 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided once every 3 days.
Also known as
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu
Frequently asked questions
Does SHIBUYA STREAM HOTEL offer free cancellation for a full refund?
Yes, SHIBUYA STREAM HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SHIBUYA STREAM HOTEL?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SHIBUYA STREAM HOTEL?
Yes. Self-parking costs JPY 2800 per night. Parking spaces may be limited.
What are the check-in and check-out times at SHIBUYA STREAM HOTEL?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless social distancing and check-out are available.
What is there to do at SHIBUYA STREAM HOTEL and nearby?
Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.9 mi).
Are there restaurants at or near SHIBUYA STREAM HOTEL?
Yes, there's an on-site restaurant.
What's the area around SHIBUYA STREAM HOTEL like?
SHIBUYA STREAM HOTEL is a short 1-minute walk from Shibuya Station and 8 minutes' walk from Shibuya Crossing. Travellers say that the hotel is in a great location.
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SHIBUYA STREAM HOTEL Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Train station
View
Store
Shopping
Food
What guests liked
The breakfast buffet was delicious, plentiful, and offered a great selection, including vegetarian options. (26 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
30 Aug 2025
Fantastic Stay
A wonderful place to stay in Shibuya! Access to the metro and to food was perfect. The people working were very helpful. We would highly recommend!
Leore
Leore, 3-night trip
8/10 Very good
3 May 2025
Lovely hotel in a great location.
Mariana
Mariana, 3-night trip
10/10 Exceptional
24 Jun 2025
Perfect location
Perfect location, clean, beautiful view
Jenny
Jenny, 2-night trip
10/10 Exceptional
26 Apr 2025
Amazing hotel in a great location!
Olivia
Olivia, 5-night trip
10/10 Exceptional
19 Jul 2025
Superb in Shibuya
Amazing views, superb location with lots of cafes and restaurants in the building and right at a subway stop. So many places to shop within walking distance or a quick hop on a train. Cool, modern vibe inside and very friendly staff.
Anthony
Anthony, 2-night trip
10/10 Exceptional
10 Jul 2025
Excellence should be new hotel name!
Excellent hotel to stay in. Room was large. So many restaurants and convenience of subway station right below the hotel. Just a few minutes’ walk from everything. Friendly, helpful staff
peter
peter, 3-night trip
8/10 Very good
21 Aug 2025
Awesome location, but tiny rooms
The best location. However,
the rooms were very small! One side of the double bed is against the wall and if two people are staying, beware, there are no drawers in the room. You need to hang all your clothes and keep the rest in your luggage. Friendly service and clean. The good outweigh the bad.
Carlos
Carlos, 1-night trip
10/10 Exceptional
18 Aug 2025
Wonderful hotel near everything you need!
An incredibly convenient hotel in the heart of Shibuya! I really enjoyed the amenities bar that had face masks and it became a little ritual at the end of my day to have. One minor nit, for a hotel of this size I would've expected more laundry machines. I stayed up til 1AM to get my laundry done and it really impacted my workday the next day. Otherwise, a great hotel with wonderful amenities and location!
Tiffany
Tiffany, 5-night trip
10/10 Exceptional
23 Jun 2025
loved this hotel for it's proximity to Shibuya and Train Station... spacious and clean rooms. no complaints!
Tim
Tim, 10-night trip
10/10 Exceptional
19 Jun 2025
The hotel was centrally located to a lot of things! I love the downstairs offerings of what there is to eat. Next to Shibuya station was a major plus! Seven-Eleven next door! This hotel was so worth it.
Maria L
Maria L, 5-night trip
10/10 Exceptional
9 Jul 2025
Superb stay in a great location
Right beside Shibuya Station, this new and very modern hotel is super convenient and very cool. Staff are very international and excellent with advice. Our deluxe corner suite was really well laid out and excellent for a peaceful nights sleep. Starbucks and Dean & Deluca are right downstairs for breakfast. Transport is right below the hotel. 3 min walk to Shibuya Scramble crossing and plenty of shopping. Loved our stay.
Marion
Marion, 2-night trip
10/10 Exceptional
5 Jun 2025
The rooms were clean and we had a great view. It was nice being so close to the station and shopping/dining, but could be a little confusing finding our way.
Kim
Kim, 3-night trip
10/10 Exceptional
27 Mar 2025
Great location!
RICHARD
RICHARD, 1-night trip
10/10 Exceptional
27 Mar 2025
Great location. Very nice rooms and service.
Brian
Brian, 2-night trip
10/10 Exceptional
26 Mar 2025
Very happy with our stay at Shibuya Stream. Wonderful location, big rooms, nice amenities. Would recommend and stay again.
Heather
Heather, 5-night trip
10/10 Exceptional
11 Apr 2025
The staff was extraordinary, always helping out and overall just very polite
Hamza
Hamza, 9-night trip
8/10 Very good
6 May 2025
Amazing location. Clean rooms.
Cara
Cara, 2-night trip
10/10 Exceptional
22 May 2025
A conveniently located hotel, only a short walk from the Shibuya Scramble crossing. It had a great modern feel and aesthetic that was perfect and cozy. The staff is amazingly helpful; we needed a taxi and they helped book one on our behalf, and guide us to the pickup spot.
Meagan
Meagan, 8-night trip
10/10 Exceptional
23 May 2025
Lovely staff, very accommodating! First time in Tokyo and I will definitely book here again! Close to everything.
Marthe
Marthe, 7-night trip
10/10 Exceptional
26 Mar 2025
Amazing staff and happy hour
Juan
Juan, 2-night trip
10/10 Exceptional
10 Jun 2025
Had a great time at Shibuya Stream which is among Tokyo's newer hotels. Conveniently connected by walkways to Shibuya station for easy access to JR trains and the Tokyo subway. Rooms are clean and nicely appointed with a small couch. Staff were kind and helpful. Free beverage at the bar every evening.
Elena
Elena, 2-night trip
8/10 Very good
21 Jul 2025
Great location but limited amenities.
The place was in a fantastic location for getting around. You could walk easily to any train or area and there were a ton of restaurants right in the same complex. The hotel was fine. Not luxurious but very nice and clean. No concierge although they did their best to help. No pool or spa which was the biggest drawback since that would be nice after a long day of walking. The gym was also tiny.
Verified traveller
4-night trip
10/10 Exceptional
12 May 2025
Perfect location, next to Shibuya station, plenty of shopping and restaurants in building. Clean, new, immaculate large rooms. Very friendly staff. Would absolutely recommend.
Lisa
Lisa, 4-night trip
10/10 Exceptional
25 Apr 2025
We absolutely loved our stay here! It was extremely convenient, with easy access to the Metro, various dining opportunities, and lots of good shopping. We stayed with our young toddler and felt it was very safe and easy to access all areas of Tokyo. If we come back to Tokyo, we will definitely stay here again!
Annalyse
Annalyse, 4-night trip
8/10 Very good
30 Mar 2025
I was just here for one night, but my stay was very comfortable and the staff offered top notch/white glove service.