We booked 2 rooms for 1 night. Upon entering at check-in time and filling out the paperwork, we were told only one room was cleaned and we would have to wait for the other room. The lobby looked nice and clean, and the aesthetic was nice, however the front- of-desk staff were not welcoming and were focused on keeping to themselves.
The rooms looked appealing compared to others in the area. In the first room, the bed was smelly and seemed like it had not been washed. There was only one towel in this room to be shared with two people for shower.
When we got the second room, after about 30 minutes when we went up to the first room, the room looked appealing and was designed well. We did have problems with this room as well, the toilet was broken and continuously ran water. We were also not given a towel and had to ring reception to get one. The housekeeping staff were polite and were trying to accommodate to our needs.
Overall, although the design and aesthetic was nice, more attention is required with the cleaning, maintenance, and accessories provided to guests. The housekeeping staff were nice, and we appreciated their hospitality.