New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 8 min drive
New Orleans Union Passenger Terminal - 19 min drive
Free airport shuttle
Restaurants
Chick-fil-A - 3 min walk
McDonald's - 2 min walk
Sonic Drive-In - 4 min walk
Starbucks - 11 min walk
Don Jose's Grill - 3 min walk
About this property
DoubleTree by Hilton Hotel New Orleans Airport
DoubleTree by Hilton Hotel New Orleans Airport is just 2.7 mi (4.3 km) from the airport and offers a free shuttle (available 24 hours). The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at River City Creole Grill, one of 2 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a snack bar/deli. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
245 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 14 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle (available 24 hours)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children's menu
Working away
Business centre
Meeting room
Computer station
Conference space (12002 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible pool
Room amenities
Be entertained
37-inch LCD TV
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Turndown service
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
River City Creole Grill – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
On The Rocks – This bar specialises in American cuisine and serves lunch, dinner and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 19.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self-parking costs USD 14 per night with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
DoubleTree Hilton Hotel New Orleans Airport Kenner
DoubleTree Hilton Hotel New Orleans Airport
DoubleTree Hilton New Orleans Airport Kenner
DoubleTree Hilton New Orleans Airport
Doubletree New Orleans Airport Hotel Kenner
Doubletree By Hilton Orleans
DoubleTree by Hilton Hotel New Orleans Airport Hotel
DoubleTree by Hilton Hotel New Orleans Airport Kenner
DoubleTree by Hilton Hotel New Orleans Airport Hotel Kenner
Frequently asked questions
Does DoubleTree by Hilton Hotel New Orleans Airport offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel New Orleans Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there's an indoor pool.
Are pets allowed at DoubleTree by Hilton Hotel New Orleans Airport?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Hotel New Orleans Airport?
Yes. Self-parking costs USD 14 per night.
Is an airport shuttle service offered by DoubleTree by Hilton Hotel New Orleans Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel New Orleans Airport?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at DoubleTree by Hilton Hotel New Orleans Airport?
No, this hotel doesn't have a casino, but Treasure Chest Casino (5-min drive) and Fair Grounds Race Course (15-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Hotel New Orleans Airport and nearby?
DoubleTree by Hilton Hotel New Orleans Airport has an indoor pool and a fitness centre.
Are there restaurants at or near DoubleTree by Hilton Hotel New Orleans Airport?
Yes, there are 2 on-site restaurants, featuring American cuisine.
DoubleTree by Hilton Hotel New Orleans Airport Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
6/10 Good
18 December 2024
Stiv
Stiv, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Connie
Connie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Marvin
Marvin, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 October 2024
Marla
Marla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Great stay. Beds needs updating
Briana
Briana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 September 2024
Convenient.
Channelle
Channelle, 1-night romance trip
Verified Expedia guest review
2/10 Poor
20 September 2024
Horrible experience and service
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
12 September 2024
Horrible
Stay was horrible,this a five star hotel that should have backup generators
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
3 September 2024
Jesse
Jesse, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2024
Shannon
Shannon, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2024
Great
Trevor
Trevor, 1-night trip
Verified Expedia guest review
6/10 Good
23 August 2024
Not as clean as it should have been. All of my wipes were dirty when I cleaned my own room upon the arrival. Also, charging for parking without it being stated online (Expedia)
Faren
Faren, 3-night trip
Verified Expedia guest review
4/10 Fair
17 August 2024
When purchased my reservation, was given wrong room and had to ask to change it to what I initially paid for. The clerk said sometimes it happens. ? ??
Also, when going to check out. Clerk instructed to drop keys into a basket? With many other peoples keys?
Seems unorganized to me. Should have guests be able to check out exactly when they need to. Not when the hotel feels it convenient.
Still have no gotten my receipt or that I checked out in my emails. Very unprofessional for double tree. Also a few of things in the room were chipped, the shower curtain was cheap and tattered also.
Sheets had some little
Tiny brown pieces
Lauren Lucy
Lauren Lucy, 4-night business trip
Verified Expedia guest review
6/10 Good
16 August 2024
Alexander
Alexander, 1-night trip
Verified Expedia guest review
8/10 Very good
15 August 2024
It was good
Trevor
Trevor, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Rianna
Rianna, 1-night trip
Verified Expedia guest review
4/10 Fair
30 July 2024
Room overall was in older and poor condition, bathroom wasn’t very clean overall
Seth
Seth, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Easy and convenient
Mark
Mark, 1-night trip
Verified Expedia guest review
10/10 Exceptional
17 July 2024
A very wonderful place to stay in New Orleans
Jason
Jason, 1-night business trip
Verified Expedia guest review
8/10 Very good
12 July 2024
debrunskie
debrunskie, 1-night trip
Verified Expedia guest review
6/10 Good
11 July 2024
Waited over an hour to be picked up at the airport which was close to the hotel. The swimming pool had lots of leaves and wood pieces in the pool and around on the pool decking.